Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Se mer
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Se mer
Företaget har svarat
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... Se mer
Företagsinformation
Om Superdry - Solihull
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Su-62, Touchwood, B91 3GJ, Solihull, Storbritannien
- 01217 040659
4,4
Utmärkt
222 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good quality and a very warm cozy coat
The quality of the material used was good design was good and does the job I purchased it for to keep me warm
16 december 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Superdry - Solihull
Hello,
We're thrilled to hear you had a positive experience.
We appreciate your kind words and are committed to providing excellent service.
We hope you have a lovely Christmas,
Superdry
Great range of quality and cool looking…
Great range of quality and cool looking clothes and great service or delivered delivered to your door - Don't shop anywhere else - Top!!
4 december 2024
Svar från Superdry - Solihull
Hi,
Thank you for your kind words and 5-star rating!
We're thrilled to hear you love our selection of clothes and appreciate our delivery service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
We hope you have a lovely Christmas,
Superdry
Top class service from Mario
I was helped out with my search in store to find a present for my daughter. Mario understood exactly what I was looking for and found it for me on the shop floor. Nothing was too much trouble for Mario. He was brilliant.
7 december 2024
Omdöme utan inbjudan
Good service good team!
Excellent service from guy who served me. Brought back return no fuss all very easy.
Bought a lovely new pleated skirt.
Thanks Superdry!!!!
22 november 2024
Svar från Superdry - Solihull
Hello,
We appreciate you taking the time to share your feedback.
We're so glad to hear you had a positive experience with our Solihull team. We strive to provide excellent customer service and are happy to hear that our staff was able to assist you with your return. We hope you enjoy your new skirt!
Thanks for shopping with us.
Superdry
Love the coats but will say I'm gutted…
Love the coats but will say I'm gutted as they never had a black Friday deals in the shop and can be over priced 🙁
26 november 2024
Svar från Superdry - Solihull
Hello,
We appreciate your feedback and understand your disappointment about the lack of Black Friday deals in our store.
We strive to offer competitive prices and value to our customers. We'll take your feedback into consideration for future promotions.
Thank you,
Superdry
Always have great service
Always have great service, staff are always so friendly and helpful.
19 november 2024
Svar från Superdry - Solihull
Hello,
Thank you for reviewing your shopping experience at our Solihull store.
We always aim to offer the best service to our customers every time, so we love to hear from happy customers.
Thanks so much for shopping with us we really appreciate it!
Superdry Team
Great
Great. Assistants extremely helpful, used them as models to help me choose. Very obliging. Courteous and polite, nothing too much trouble. Super efficient. Have used the shop to purchase and on line. Swift service on line with delivery. 10/10 for both.
14 november 2024
Svar från Superdry - Solihull
Hello,
Thank you for your great feedback about your experience at our Solihull store.
We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly.
Thanks so much for shopping with us, we really appreciate it!
Superdry Team
Great Jeans & shirts that are well made…
Great Jeans & shirts that are well made and a good fit. Easy buying experience
7 november 2024
Svar från Superdry - Solihull
Hello,
Thank you for taking the time to review your store shopping experience.
We endeavor to give our customers a really positive experience, so it's great to hear your positive item feedback and our Solihull store.
Thank you for shopping with us. If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
In all honesty I visited Touchwood
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been greeted with some level of enthusiasm- it was like dealing with a mannequin. I gave 2 stars because the gentleman on the floor was pleasant. Please consider how staff interact with customers.
3 november 2024
Svar från Superdry - Solihull
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Customer Care
Good quality product & efficient process
Good quality product. Efficient order process through local store (to obtain required colour for purchase), prompt delivery at no cost
23 oktober 2024
Svar från Superdry - Solihull
Hello,
We appreciate you taking the time to review your recent
shopping experience at our Solihull store and our in-store ordering service.
We always do our best to give our customers a positive experience, so we are pleased everything went well.
Thanks so much for shopping with us!
If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Svar från Superdry - Solihull
Hello,
Thank you for taking the time to review your shopping experience at our Solihull store,
We endeavor to give our customers a really positive experience, so we are really pleased to hear your great comments about our service and products.
Thank you for shopping with us, we really appreciate it.
Superdry Team
Hi I would like to say that all items…
Hi I would like to say that all items have proper guality and I like it. I will continue buying items from the Super dry. Thank you.
24 oktober 2024
Shopped in the Solihull store
Shopped in the Solihull store. Assistant was very helpful, and ordered an item that wasn’t stocked in my size, for an online delivery. I also purchased a Jacket in store. Love the quality of Superdry clothing. My husband is also a big fan.
13 oktober 2024
Helpful staff
Very friendly and helpful staff. They didn't have the size I wanted, so they ordered on line for me, no hassle.
15 september 2024
Amazing service,
Amazing service,
Exactly what you expect from a high end shop.
Will be back
22 september 2024
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