Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Se mer
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Se mer
Företaget har svarat
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... Se mer
Företagsinformation
Om Superdry - Solihull
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Su-62, Touchwood, B91 3GJ, Solihull, Storbritannien
- 01217 040659
4,5
Utmärkt
225 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product and I ordered in store…
Great product and I ordered in store which was really easy. It was delivered 48 hours later with free delivery.
23 augusti 2026
The staff member was very polite and…
The staff member was very polite and helpful. Delivery wasn't available in store but Delivery to home was fast.
3 augusti 2026
Staff at the pay point were more…
Staff at the pay point were more interested carrying on their conversation than conversing with me
21 juni 2026
Lovely staff and amazing products
16 juni 2026
You were fine in general
You were fine in general, although your sales assistant was a little preoccupied in talking to a friend.
23 juni 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Outstanding customer experience
The product choice was great and I found exactly what I was looking for, and a decent price. However, the service was exceptional. The warmth, the interaction, the making sure that a customer left the store with as positive experience as possible was outstanding.
2 juni 2026
Svar från Superdry - Solihull
We are so happy to hear you found what you were looking for at a great price! We truly appreciate your kind words about our exceptional service and warm interactions. Thank you for sharing your positive experience!
Superdry
lovely garment of quality
This was a lovely garment of quality, bought as a gift in the Solihull Touchwood branch. Though I had to return it as it was not to my daughter taste.
I can highly commend the staff both on my initial visit and my return. Thank you Superdry
1 maj 2026
Touchwood Superdry
Visited Superdry in Touchwood today to collect an order.
Louise is a credit to your company and she couldn’t have been more helpful.
Thank you Louise you made my day 🤗💐
2 maj 2026
Omdöme utan inbjudan
I asked them to put a jacket on one…
I asked them to put a jacket on one side for me and there it was waiting for me when I went in the shop. I tried a different size and eventually decided on the larger one.
9 april 2026
The young girl was putting stuff away…
The young girl was putting stuff away and took ages to come to till she was pleasant enough i guess but looked fed up
was quite dark & dinghy the shop upstairs
14 mars 2026
The atmosphere was great and the…
The atmosphere was great and the attentiveness from staff was great too especially the lady on the women’s top floor didn’t get her name but she was very helpful and friendly!
8 mars 2026
Quick easy service.Staff were quick…
Quick easy service.Staff were quick also patient.
18 februari 2026
If not in shop order online
My daughter wanted a top but this was not available in stock in store. The assistant helpfully checked online, filled in the order and it was delivered home within 2 days quicker than promised….
1 februari 2026
Always a pleasure
Always a pleasure, I’m getting too old and fat so I order online now but my 2 daughters love spending their inheritance in super dry. Don’t think they would spend as much if they knew….
The clothes are great and the staff are always friendly and welcoming.
3 februari 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.