Ordered to store, I received no notification that it had been delivered and ready to collect. Emailed customer service had no response from them! Tried calling the store but the line had a fault so co... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I don't know what makes superdry great, all I know is that everything I purchased from superdry has always been super, super fit super colours fantastic sales prices, (sorry I only buy sales items) as... Se mer
Shopped in the Nottingham Victoria Centre store, dealt with 2 team members that day , one on shop floor (M) and one on till (F-Giselle- beautiful name!), both were conscientious, professional, polite,... Se mer
Great customer service. Good product. Easy home delivery when size not in shop.
Företagsinformation
Om Superdry - Nottingham
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
3, Victoria Market, NG1 3QN, Nottingham, Storbritannien
- 01159 412272
4,6
Utmärkt
252 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff very friendly and helpful
2 november 2023
I had to return an item and order…
I had to return an item and order another one on line.
Return process was very simple and the gestation form order to receiving he replacement item was very quick.
Highly recommend
24 oktober 2023
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Superdry - Nottingham
Hi, Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so we're really happy to read your comments. Thanks for taking the time to leave a review. We really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Care
Quality clothes
6 oktober 2023
Incompetent ...ordered a jacket in…
Incompetent ...ordered a jacket in Nottingham store to be delivered at home more than 10 days ago and it never arrived...went into the shop and they don't know where the package is so they reorder the item 2 days ago for next day delivery and still waiting,so frustrating with this order from suprdry.
Update...went into store to query it today and they are blaming the online team and customer service as its lost in Transit again this time with a different courier...how can anyone run a company in this manner,I'll be taking my business elsewhere.
2 oktober 2023
Omdöme utan inbjudan
The staff were helpful and really nice
The staff were helpful and really nice, also my return and refund were dealt with very quickly
21 september 2023
Super efficient and friendly
Really helpful, friendly and courteous staff member who was a pleasure to deal with.
17 september 2023
Svar från Superdry - Nottingham
Hi Liz,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
It was so amazing in the store there…
It was so amazing in the store there help me till the end and was so happy I will go back soon to see the sales again
9 september 2023
great service from the young store…
great service from the young store assistant she was very helpful, in more ways than one a credit to your company
4 september 2023
Helpful and kind staff member helped me…
Helpful and kind staff member helped me with my purchase :)
24 augusti 2023
The staff in our Nottingham store are…
The staff in our Nottingham store are fantastic, the online is great but really appreciate the genuine customer experience! Well looked after store and really neat clothes! Got two dresses for my trip to Vegas, very happy!
1 september 2023
Top quality
Top quality, feels and looks lovely for the price. Service was fantastic too
25 augusti 2023
Excellent service
I’ve made purchases via home delivery, M&S , and directly from your Nottingham shop over the past few weeks and all have been spot on , the assistants in the shop were excellent.
20 augusti 2023
Impressed! Nice garments delivered to a friendly…
Nice garments delivered to a friendly store on time
9 augusti 2023
Superdry super service wash bag
I wanted a wash bag that I saw online and I needed it for a holiday for the following week so I went instore and the lady said I can purchase the wash bag online and she ordered it for me and it came within 2 days I was so impressed to receive such a quick delivery
6 augusti 2023
Svar från Superdry - Nottingham
Hi Habibah,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Super dry is amazing quality and so…
Super dry is amazing quality and so very bright .whenever I wear it I get lots of compliments good quality and the staff and on line orders are spot on
26 juli 2023
I enjoyed the ease of.purchase and when…
I enjoyed the ease of.purchase and when I got the wrong size how easy it was to rectify
6 juli 2023
Helpful staff happy staff anything is…
Helpful staff happy staff anything is no trouble they make u feel as y are the only one there
9 juli 2023
Svar från Superdry - Nottingham
Hi Angela,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards,
Superdry Care
I like this company and as always is…
I like this company and as always is everything perfect
10 maj 2023
Svar från Superdry - Nottingham
Hi there,
We appreciate you sharing your feedback with us.
We endeavor to give our customers a really positive experience, so we love to hear from happy customers 😄
Thanks so much for your review and comments.
Kind regards,
Superdry Customer Service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.