Bought a shirt before Xmas in central Edinburgh which was too small.Returns policy says have to go back to store but store now closed! Tried online and went round in circles - wouldn't accept order nu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff were so helpful and considerate. I am 75 and they were youngsters who could not do enough to make sure that I got what I wanted and what was right for me. It’s not often that young staff hav... Se mer
High quality clothing, atmosphere is perfect and it feels like I’m somewhere tropical. I like the changing rooms too! The only thing I would say that needs a bit improvement is the energy of the staf... Se mer
The company does exactly what it says. I have shopped in store and online for years and welcome this company to continue to serving the customer the products it sells. Online shopping keeps you update... Se mer
Företagsinformation
Om Superdry - Edinburgh
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
14/22, Princes Mall, EH1 1BQ, Edinburgh, Storbritannien
- 01315 583328
4,2
Bra
262 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The assistant was very helpful he found…
The assistant was very helpful he found my correct size & helped me decide which coat to buy. It was like having a personal shopper. Fabulous shopping experience
25 november 2023
Friendly and very helpful staff
Friendly and very helpful staff. Please do not ever replace this for machines.
21 november 2023
Helpful staff
The assistant in Edinburgh store was very helpful as I could not find what I was looking for.
24 november 2023
A good retail experience.
Fantastic range of goods ,well displayed and very friendly and helpful staff
21 november 2023
Just bought a long puffer jacket from…
Just bought a long puffer jacket from Superdry to keep me warm in winter. Amazing stuff! Very light and warm. Not the cheapest but I think it’s worth the price. Just got 2 sizes bigger so can wear a jumper underneath and still have some space. The shop is a bit overcrowded with stuff but the staff friendly and helpful.
20 november 2023
Really easy to return a jacket!!!
5 november 2023
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I like the perfect quality
I like the perfect quality, the item is so comfortable as well.
23 oktober 2023
Svar från Superdry - Edinburgh
Hi, Thank you for sharing your feedback with us. We endeavor to give our customers a really positive experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Kind regards, Superdry Care
Amazing customer service
Had two different employees help me with an order I needed to return and repurchase online and they were so attentive as if I was the only person in the room!
8 oktober 2023
Product quality very good
Product quality very good. Staff were very helpful and professional.
6 oktober 2023
Great quality and great value !
29 september 2023
Jacob Henley Jumper…
I ordered a jumper in the Edinburgh branch, on delivery I found my size choice was too small. I returned it to the shop, the staff were excellent there was no fuss on the return and they were able to reorder a more suitable size, thoroughly professional and delivery of the replacement jumper was prompt, great service all round.
27 september 2023
Love superdry wallet
Love superdry wallet. I bought it for my step son and he loves it
13 december 2022
Omdöme utan inbjudan
Quick service to pick up my online order
10 september 2023
Excellent service both on in store…
Excellent service both on in store purchases and a home delivery.
Quick with good updates on the deliveries.
11 september 2023
Svar från Superdry - Edinburgh
Hi Margaret,
Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so its really good to hear that everything’s gone well. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Quality down
Really good quality jacket ideal for chilly spring/autumn conditions. The look and feel is great - has a lovely Patagonia/TNF look with a classy matt sheen.
Great staff and store manager at the St. James Court Shopping Centre outlet.
2 september 2023
Bought a jacket and it was on sale
Bought a jacket and it was on sale. Been looking for a long one and exactly what i wanted
3 augusti 2023
Svar från Superdry - Edinburgh
Hi, Thank you for taking the time to give us your feedback. At Superdry, we want our customers to have a really positive experience, so we're really happy to read your comments. Thanks so much for your review and comments.
Kind regards, Superdry Care
Been a while since I've shopped
It's been a while since I've shopped for new clothes. I forgot how sizes can be a problem with Superdry. Forgetting you often need to buy a size bigger.
As I ordered online it was disappointing to get delivery and not everything fit properly.
As for quality, it's the same as always. Good to high quality.
Sometimes I feel the stitching could be better. Lots of loose threads, which you don't expect for the premium price.
Would that stop me buying from Superdry. No! I like the selection of shirts and t-shirts and jackets. Trainers not for me and wish you had boot cut jeans for men.
I also used to be a massive fan of your leather shoulder bag range. Which you had in every colour. Not sure why you stopped making them. I had a collection of 12 of them.
I always enjoy shopping at Superdry. Picking a t-shirt is like being able to pick the colour from a paint chart, so many to choose from and match to things.
Thank You
25 juni 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.