Bought a shirt before Xmas in central Edinburgh which was too small.Returns policy says have to go back to store but store now closed! Tried online and went round in circles - wouldn't accept order nu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff were so helpful and considerate. I am 75 and they were youngsters who could not do enough to make sure that I got what I wanted and what was right for me. It’s not often that young staff hav... Se mer
High quality clothing, atmosphere is perfect and it feels like I’m somewhere tropical. I like the changing rooms too! The only thing I would say that needs a bit improvement is the energy of the staf... Se mer
The company does exactly what it says. I have shopped in store and online for years and welcome this company to continue to serving the customer the products it sells. Online shopping keeps you update... Se mer
Företagsinformation
Om Superdry - Edinburgh
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
14/22, Princes Mall, EH1 1BQ, Edinburgh, Storbritannien
- 01315 583328
4,2
Bra
262 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Superdry - Edinburgh
Hi, We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really happy to read your comments. Thanks so much for taking the time to give us your feedback.
Kind regards, Superdry Care
Superb customer service in store
Superb customer service in store, deaing with online exchanges and returns. Thanks!
23 juni 2023
Svar från Superdry - Edinburgh
Hi, We appreciate you sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.
Kind regards, Superdry Care
Cool reliable products in style.
13 maj 2023
Svar från Superdry - Edinburgh
Hi Zsosa,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Great clothes hard wearing
7 maj 2023
Staff in st James quarter ..awful
Collection was a horrible rude staff who when I approached looked annoyed I'd interupted his conversation and the only words he said was "name" walked off came back handed my parcel silently to me and walked off ...not the service I expect and I won't be using the Edinburgh store in st James quarter again
10 april 2023
Jeans arrived with security tags on…
Jeans arrived with security tags on them.. Odered for my daughters birthday which she then couldnt wear. Had to go all the way to the Trafford Centre to have the tags removed. Really not happy. What was the point of ordering online so I didn't need to go to the Trafford centre to have to go anyway.
23 februari 2023
Horrific company to deal with what a joke!!!
First off I never received the item I ordered it was “ apparently “ delivered on the 17/02/23. I have emailed Superdry twice now as I’ve not got my parcel as mentioned plus I’m out the money it cost me. I am currently still awaiting a single reply from them to resolve this issue! Genuinely this will be the last time I ever order something from Superdry what a joke absolutely disgraceful customer service!!!
14 februari 2023
Brilliant service, as always!
Staff are friendly and helpful, I was having difficulties trying to order online, store staff sorted the problem and my order arrived within 2 days.
13 februari 2023
EBay superdry
I have bought several items from their eBay shop and only about half actually arrives. Hermes/Evri things get “lost in transit” Then you have to chase them around for your refund
18 januari 2023
Omdöme utan inbjudan
The quality of clothing is very high…
The quality of clothing is very high and had a very long life span and the superdry store in St James Quarter in Edinburgh is very nice and has a large range of clothing and the website is very simple and easy to use with frequent sales
11 januari 2023
The staff were so helpful and…
The staff were so helpful and considerate. I am 75 and they were youngsters who could not do enough to make sure that I got what I wanted and what was right for me. It’s not often that young staff have the patience for us oldies but they were marvellous. Will certainly go there again.
6 januari 2023
Staff are excellent.
7 januari 2023
Excellent jacket and very fast…
Excellent jacket and very fast delivery. Couldn’t be happier
30 december 2022
My long puffer coat restricted my…
My long puffer coat restricted my stride. Ordered online and refunded in store without any problem. Store-St James Quarter.
28 december 2022
Easy to order
Easy to order, great collect facilities. The product is also first class!
16 december 2022
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