I’ve placed several orders online and an order that arrived was short of items. Very frustrating trying to get through to your online advisors. Such a shame you have done away with the customer calls... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service was exceptional. Bought an item in store for my date, and ordered an item for myself. Staff were brilliant. Returned a couple of days later for the item I ordered, same member of sta... Se mer
I had a very positive experience on the 29th Jan. I was in the Dundee store looking for sliders and the female sales assistant was so helpful. She went into the store room and brought all the availab... Se mer
Couldn’t believe how creased this jacket was. It was squeezed into a bag that was far too small. This was delivered to Dundee shop Bought one two years ago and this is just not the same quality Real... Se mer
Företaget har svarat
Företagsinformation
Om Superdry - Dundee
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Unit 9-11 The Overgate Centre, DD1 1UQ, Dundee, Storbritannien
- 01382 200857
4,8
Utmärkt
114 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very impressed from start to finish
Very impressed from start to finish. I’ll definitely be buying again.
8 november 2021
My thoughts of recent purchase
The jackets at superdry are made to a high quality and standard. I previously got a superdry jacket for my xmas in 2009 and i have only just had to put in the bin due to general wear and tear and so i decided to buy another superdry jacket because i know it is off excellent quality. The jacket is very cosy
6 november 2021
Excellent Customer Service.
Once again, your staff have provided me with excellent customer service.
I tried on an item of clothing which l decided to buy, upon dong so l asked for if they had any in the store room that had not been on display.
The assistant checked on her tablet and found that they had none of my size in stock just the display item to buy.
I asked if they could get me the item of clothing from the main warehouses, again they checked via the tablet internet and they had some in stock which they could dispatch to my home address to save me coming back into the store.
I asked the young assistant their name she informed me it was “ Anna” as once again l was very impressed with your customer service, irrespective of what outlet l shop in in and around UK.
As a mature male, l will definitely continue to shop in your branches, one for the quality of items and secondly for your outstanding customer service.
20 oktober 2021
Love Superdry clothing
Love Superdry clothing . Lovely quality and design for everyday life. Staff are so lovely when you visit stores.
4 augusti 2021
The jacket arrived at the Superdry…
The jacket arrived at the Superdry collection store, Dundee before the allocated arrival day. The shop assistant in the store offered a very prompt and friendly service. The shop assistants in the Dundee store are alway happy and friendly with the public. The jacket was as described and I like it very much.
18 juli 2021
This is a great occasion backpack
This is a great occasion back, compact and unobtrusive! The Superdry logo always adds a dash of street cred! Plenty small pockets for phone, ear buds, wallet and two side pockets to stash your bottle of water. All round its gonna be easy to live & commute with
15 juli 2021
Good quality and fast delivery
Ordered 3 t-shirts on sale. Good quality and really comfortable and goes along with almost everything. The delivery was also quite fast.
31 maj 2021
Received my delivery quickly,no issues…
Received my delivery quickly,no issues at all.The Jacket I ordered is gorgeous and is exactly as described on the website,the only thing I don't like is the sizing I've had to return twice as the sizing is either to small or really big.But overall very happy with the service and my purchase.I will definitely continue to shop with superdry.
23 april 2021
As always superdry clothing is amazing…
As always superdry clothing is amazing quality and sizes are really true to scale, i wouldnt wear any other joggers or hoodies now
28 februari 2021
Thank you Superdry did it again
Thank you Superdry did it again. Ordered for my daughters birthday, simply on line. My daughter is shielding and cannot get out at the moment. The items arrived in good time, exactly what she wanted, quality, fit and colour all excellent. Superdry helped to make one young lady very happy.
We love shopping in our local Dundee Superdry shop and cant wait to get back to see new ranges, styles and feel welcomed by the welcoming, helpful staff.
15 februari 2021
The sizes are too small what they come…
The sizes are too small what they come as
Medium comes small
Large come as medium
The items I received all needs returning and the return process is not made easy.
14 februari 2021
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.