I’ve placed several orders online and an order that arrived was short of items. Very frustrating trying to get through to your online advisors. Such a shame you have done away with the customer calls... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service was exceptional. Bought an item in store for my date, and ordered an item for myself. Staff were brilliant. Returned a couple of days later for the item I ordered, same member of sta... Se mer
I had a very positive experience on the 29th Jan. I was in the Dundee store looking for sliders and the female sales assistant was so helpful. She went into the store room and brought all the availab... Se mer
Couldn’t believe how creased this jacket was. It was squeezed into a bag that was far too small. This was delivered to Dundee shop Bought one two years ago and this is just not the same quality Real... Se mer
Företaget har svarat
Företagsinformation
Om Superdry - Dundee
Skrivet av företaget
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensKontaktuppgifter
Unit 9-11 The Overgate Centre, DD1 1UQ, Dundee, Storbritannien
- 01382 200857
4,8
Utmärkt
114 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The staff was so sad to see the Dundee…
The staff was so sad to see the Dundee shop close the staff was excellent in what they did wish them all the luck
23 april 2024
An outer zip broke on a jacket
An outer zip broke on a jacket, very helpful, informative staff explained that with the receipt the jacket could be replaced or refunded given it was under a year old. Their no quibble warranty worked as advertised.
12 april 2024
Exceptional Service and Quality
Customer service was exceptional. Bought an item in store for my date, and ordered an item for myself. Staff were brilliant. Returned a couple of days later for the item I ordered, same member of staff, fantastic service and chat. Friendly, knowledgeable, efficient.
Both items were great quality (suikajan bomber jackets) *****
6 april 2024
Great quality jacket at a great price!
14 mars 2024
Customer service is excellent and the…
Customer service is excellent and the staff could not have been more helpful.
7 mars 2024
I had a few queries and was answered…
I had a few queries and was answered promptly and efficently 10/10
1 mars 2024
The shop assistant was so friendly and…
The shop assistant was so friendly and helpful, the store didn’t have my size in the hoodie, so she offered to check online, then ordered it and had it sent to my home address. It arrived so quickly and is just great, cosy warm and good quality
21 februari 2024
Superdry Super Service 🤩👍
Great selection of clothes, great quality of the garments, very affordable prices T good value for money and a first class customer service at the payment desk in Superdry Dundee 🤩👍
11 februari 2024
Great products at a superb price
Great products at a superb price. Staff were very friendly.
12 februari 2024
Great helpful staff in store
Great helpful staff in store. Good quality clothing brand that is spoiled by high pricing. 5* for staff and online website.
31 januari 2024
Amazing
Most importantly The staff is amazing and very helpful and the store has quite a good variety❤
2 februari 2024
I was intending to buy a…
I was intending to buy a jacket,Livingston store was £41,Edinburgh store was £84 and it wasn’t available in the Dundee store,I can’t believe there is such a price difference for the same jacket
28 januari 2024
Staff instore were so helpful and…
Staff instore were so helpful and checked if my items were available online. They were then ordered and arrived within a few days.
17 januari 2024
Easy purchase, collection etc
Easy purchase, easy collection from store and easily returned item that didn’t fit. Refunded in 24 hours.
Excellent service all around .
14 januari 2024
Assistant in shop was friendly and helpful
Assistant in shop was friendly, helpful and ordered the size needed for us as home delivery which was easy and on time
18 januari 2024
Detta är Trustpilot
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