They compete with their own retail and had the same item for cheaper online and we had no idea and bought it for more. When we realised they refused to refund and basically said yes we have taken more... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought 3 items for over $300 online and shipped by AU Post. Items lost after 5 days and confirmed by AU Post. Tried to contact with Superdry AU for a solution, unfortunately they don’t have phone numb... Se mer
Shirt sizes run much smaller than they used to and shipping/return shipping does not get refunded. I ordered 3 Large athletica t-shirts as the one I already own fits me well and is very baggy/loose fi... Se mer
The customer service is really the worst. Got a size 8 jacket, and have exchanged it for a size 10. Its been almoat 3 weeks, no mails responses or acknowledgement. Its a shame I had to waste $10... Se mer
Företagsinformation
Skrivet av företaget
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Kontaktuppgifter
Storbritannien
- care@superdry.com.au
- www.superdry.com.au
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service & quick delivery
Happy with the purchase and with the…
Happy with the purchase and with the quick delivery
Ordering on the website was extremely…
Ordering on the website was extremely easy. Goods arrived in a good timeframe & were extremely well packaged. I have several Superdry coats, all of which are fantastic quality. Will certainly purchase again in the future
Item is very good quality
Item is very good quality, fast postage and very good email communication
Quick delivery.
Fast and reliable
Quick delivery and great items.
A++ site
I have used this site twice now with excellent results. I’m totally impressed with the thorough feedback on processing of products. Also, really speedy delivery with plenty of notification. I admire the professionalism of this company and it’s service providers. Will definitely be shopping there regularly - feel very at ease and totally happy with purchases.
Awesome service and great product.
Easy to order and very fast delivery to Oz
Easy to order and very fast delivery.
Superdry Grandad shirts
Great product. Sizing accurate (but had one already so knew it would be).
No problem with delivery. Could have maybe been a day or so sooner but relying on Australia Post
Great range of clothes
Great range of clothes, always fit the same size, warm, fashionable and comfortable
Filling in the order form online was…
Filling in the order form online was user friendly. I liked being kept in touch with progress and of course receiving the item on the Friday as you said it would. I do get a little anxious when ordering online, Although 90% of me was confident my hoddie would arrive, I must admit I was preparing for the 10%. When I heard the knock on the door and it was the courier lady (very pleasant) with package in hand I was very happy. However silly me ordered the wrong size XL. I chose XL because I actually bought another superdry hoddie a few days earlier at the Oslo Central station, however this is not your problem. Overall excellent service and great selection of product. When are you guys coming to NZ??? Regards John
Very professional service
Great products but the sizing is small
Great products but the sizing is small. You need to go up one size in Superdry so not an ideal product to be buying on line.
Smooth and easy from purchase to delivery
The purchasing process was smooth and easy. My delivery arrived within 4 days. And I loved getting delivery updates along the way. Thanks.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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