Although only had my Porsche Macan a week the service I have received is 10/10. From the reception team to Joseph in Sales and Ben for my masterclass today! Let's hope this continues with aftersale... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently had my car serviced at Porsche Colchester, and I want to start by praising Joe, the engineer who handled my car. He was extremely helpful, professional, and a pleasure to deal with thro... Se mer
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Booked in and was reminded of date and time. Greeted with a smile explained how long etc asked if require a coffee , tea or cold drink in fridge. Given a Uber credit to go into town if you wish too... Se mer
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The whole experience was very positive. The staff were friendly, welcoming and professional, and communication was clear throughout. Everything was dealt with efficiently, and I felt well looked after... Se mer
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Företagsinformation
- Bilhandlare
- Bilbesiktning
- Biltillverkare
- Bilverkstad och underhåll
- Oljebyten
- Återförsäljare av begagnade bilar
Skrivet av företaget
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrivet av företaget
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktuppgifter
Auto Way, Ipswich Road, CO49HA, Colchester, Storbritannien
- 01206 598 209
4,5
Utmärkt
166 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Professional service as always
Professional service as always. Issues explained and fixed satisfactorily within mutually agreed timeframe.
4 mars 2025
Svar från Stratstone - Porsche Centre Colchester
Hi Stephen,
We are pleased to hear that you were satisfied with the service you received.
We appreciate your business and will continue to strive for excellence in all that we do.
Customer Services
Great experience - again.
Looked after very well by Mikayla with my recent booking at Porsche Colchester, but the whole team there are always extremely professional, efficient and friendly. Pleasure to do business with them.
4 mars 2025
Svar från Stratstone - Porsche Centre Colchester
Hi John,
Thank you for your kind review.
We are delighted to hear that you had a positive experience and that Mikayla provided excellent service.
We appreciate your business and value your feedback.
Customer Services
Recently moved across from another OPC…
Recently moved across from another OPC and the service has been exceptional.
21 februari 2025
Svar från Stratstone - Porsche Centre Colchester
Hi Cameron,
Thank you for your kind words.
We're so glad to hear you've had a positive experience since joining us.
Customer Services
A very smooth and professional service…
A very smooth and professional service throughout.
19 februari 2025
Svar från Stratstone - Porsche Centre Colchester
Hi Lee,
Thank you for your kind words.
We are happy to hear that you had a positive experience.
Customer Services
Svar från Stratstone - Porsche Centre Colchester
Hi Denise,
Thank you for your kind words.
We're so glad to hear you had a positive experience.
Customer Services
Heather and the team make the whole…
Heather and the team make the whole experience a pleasure from start to finish.
Highly recommend
6 februari 2025
Svar från Stratstone - Porsche Centre Colchester
Hi Jason,
We're so glad to hear you had a positive experience!
We appreciate your kind words about Heather and the team.
Customer Services
I got an appointment quickly and…
I got an appointment quickly and everything was done to a very high standard. I am so happy
30 januari 2025
Svar från Stratstone - Porsche Centre Colchester
Hi Linda,
We're delighted to hear you had a positive experience.
We strive to provide excellent service and appreciate your kind words.
Customer Services
Can’t be bothered as nothing gets done
Can’t be bothered as nothing gets done. Something is changing at Colchester porsche
31 januari 2025
Svar från Stratstone - Porsche Centre Colchester
Hi Gary,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Customer Services
Porsche Colchester is such a lovely…
Porsche Colchester is such a lovely dealership to visit . Everyone there is so friendly and welcoming! From the ladies on reception to sales and service , you can’t fault them. Very professional outfit.
30 januari 2025
Svar från Stratstone - Porsche Centre Colchester
Hi Mel,
Thank you for your kind words. We're delighted to hear you had such a positive experience.
We appreciate your feedback and hope to see you again soon.
Customer Services
Extremely pleased with all aspects of…
Extremely pleased with all aspects of my service visit. Porsche Colchester were polite, attentive and delivered a great value experience. Will definitely come back and recommend them.
22 januari 2025
Svar från Stratstone - Porsche Centre Colchester
Hi Sean,
Thank you for your kind review.
We are delighted to hear that you were pleased with the service you received.
We appreciate your feedback.
Customer Services
Not Value for Money
I'm aware that your service arrangement includes the collection and return my car from my house with a courtesy car, but this must be booked in advance and unfortunately this was impossible due to lack of availability. I agreed to drop the car in the workshop on the 17th of Jan and collect it on the same day. I opted for a collection on Saturday morning to avoid Friday evening rush hour traffic. However, I dropped the car on Wednesday 15th of Jan with confirmation that the car will be washed and booked for a collection at 09:30 on Saturday 18th of Jan. To my surprise I received a call late on Friday afternoon that the service was completed but no time to wash the car and it can't be collected at 09:30 due to another booking. I suggested that I could be there to collect it at 08:30, but then I was told every effort would be made to wash the car. I was there at the agreed time and the car wasn't washed, what a great disappointment. Firstly, I paid full price for the service that was supposed to include collection and return the car to my house, but this wasn't the case, and the least service "washing the car" wasn't provided either. Extremely disappointed and dissatisfied, sadly there is no alternative Porsche around the area except London.
18 januari 2025
Svar från Stratstone - Porsche Centre Colchester
Hello,
We understand your frustration with the inconvenience caused by the car wash delay and the lack of availability for the collection and return service.
We sincerely apologise for the disappointment this has caused.
We strive to provide a seamless and convenient service experience for all our customers, and we are committed to addressing your concerns and improving our processes.
Customer Services
From the first phone call to the hand…
From the first phone call to the hand over of my car keys. Warm sence of trust, thanks to you all especially Rebecca @service Porsche Colchester
16 januari 2025
Svar från Stratstone - Porsche Centre Colchester
Hi Steve,
We're so happy to hear you had a positive experience with our team.
Rebecca is a valuable asset to our service department and we appreciate you recognising her efforts.
Customer Services
Excellent service from a well organised…
Excellent service from a well organised operator
16 december 2024
Svar från Stratstone - Porsche Centre Colchester
Hello,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
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