Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Se mer
Företaget har svarat
I rang the dealership because i noticed from the service book it appeared my Cayenne needed a service and i was four months late……….. I Rand through to service and because of the high turnover in the... Se mer
Företaget har svarat
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... Se mer
Företaget har svarat
Företagsinformation
- Bilhandlare
- Bilbesiktning
- Biltillverkare
- Bilverkstad och underhåll
- Oljebyten
- Återförsäljare av begagnade bilar
Skrivet av företaget
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrivet av företaget
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktuppgifter
High Street, CB227QD, Harston, England, Storbritannien
- 01223 081 183
4,5
Utmärkt
169 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Stratstone - Porsche Centre Cambridge
Hello Peter,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
The people in this dealership are easy…
The people in this dealership are easy to deal with and very professional.
I drive 2 hours to get there for this reason alone.
20 augusti 2026
Svar från Stratstone - Porsche Centre Cambridge
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Porsche satisfactory experience
A very relaxed atmosphere and all the information
regarding my vehicle well explained to me.
11 augusti 2026
Svar från Stratstone - Porsche Centre Cambridge
Hello Edualdo,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Svar från Stratstone - Porsche Centre Cambridge
Hello,
A big thank you for leaving us a review!
Have a lovely day!
Stratstone Brand Customer Services
Svar från Stratstone - Porsche Centre Cambridge
Hello Jocelyn,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services
Impossible to get through over the…
Impossible to get through over the phone.
Massively over priced tyres
3 augusti 2026
Svar från Stratstone - Porsche Centre Cambridge
Hi Sofia,
Thanks for sharing your feedback on your experience with Porsche Centre Cambridge. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Cambridge Customer Services
Svar från Stratstone - Porsche Centre Cambridge
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Harriet at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services
I rang the dealership because i noticed…
I rang the dealership because i noticed from the service book it appeared my Cayenne needed a service and i was four months late……….. I Rand through to service and because of the high turnover in the service team, they had no idea who i was, couldn’t find me in the system, and when they did my car was still in the old owners name. More than that i was informed my car did indeed need a service, I hadn’t been told by email because the car was in the wrong name………..and that service the car needed was a 6 year service costing 1200 pounds……… I almost booked it in and would have paid until I couldn’t believe it did need a service. I rang sales and within 5 mins i was informed it had indeed had a service before i bought the car and it isn’t due another until October 2027………… I almost booked it in and would have paid for a service not needed…….. Thank goodness for the brilliant sales team.
30 juli 2026
Svar från Stratstone - Porsche Centre Cambridge
Good Morning/Afternoon, Mark
Thank you for your feedback.
We are sorry that our service did not meet with your expectations, and we appreciate you bringing this matter to our attention.
To help us improve our service to our customers, please could you provide further details about your experience to our Customer Services team via stratstonecustomercare@stratstone.com
Thank you
Stratstone Brand – Customer Services
Helpful and polite but slow service
All very polite , helpful staff - but a job I told would only take a few minutes to do , took nearly 90 minutes
31 juli 2026
Svar från Stratstone - Porsche Centre Cambridge
Good Morning/Afternoon
Thank you for taking the time to leave us a review.
We appreciate your feedback and are pleased that aspects of your experience met with your expectations.
To better understand your perspective and understand the ways in which we can improve, we welcome you to contact our Customer Services team via stratstonecustomercare@stratstone.com
Thank you
Stratstone Brand – Customer Services
After sales service in need of…
After sales service in need of improvement - simply having someone answer a phone would be a start.
28 juli 2026
Svar från Stratstone - Porsche Centre Cambridge
Hi,
Thank you for taking the time to share your feedback.
We are sorry to hear that you have not been contacted.
Please email our Customer Services team via stratstonecustomercare@stratstone.com and we will ensure that contact is made with you.
We apologise for any frustration caused to you in the meantime.
Thank you
Porsche Centre Cambridge – Customer Services
Great service from the team at Porsche…
Great service from the team at Porsche Cambridge, as always. Can't do enough to help you and always go the extra mile to resolve any issues.
17 juli 2026
Svar från Stratstone - Porsche Centre Cambridge
Hello Pas,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Good communication
6 juli 2026
Svar från Stratstone - Porsche Centre Cambridge
Hello Mike,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Cambridge Porsche excel at excellence
Cambridge Porsche excel at excellence. All the teams compliment each other, front of house, service and sales.
1 juli 2026
Svar från Stratstone - Porsche Centre Cambridge
Hello Johnt,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services
Svar från Stratstone - Porsche Centre Cambridge
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Porsche Centre Cambridge Customer Services
Excellent customer service as always
Excellent customer service as always, there’s no dealership like it
26 juni 2026
Svar från Stratstone - Porsche Centre Cambridge
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Svar från Stratstone - Porsche Centre Cambridge
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Cambridge Customer Services
Poor experience
Poor experience - I specifically spoke to the dealership to ask about warranty repair terms for a broken down vehicle and was told that the vehicle could be taken to any approved Porsche garage for diagnostics.
On having this done at my own cost, I was told that a warranty repair could not be undertaken without bringing the (undriveable) vehicle to Porsche Cambridge - and that I would have to get the vehicle towed there at my own expense.
This was particularly galling after I specifically checked this in advance of having the vehicle recovered to the alternative garage closer to my house.
A courtesy car was not provided.
Communication was awful, with multiple assurances that I would be called back straight away but nothing heard for days. At one point I was told that the dealership didn’t know where my car was – had it been sent to Royston?!
In the second week they seemed to get a better grip on things and communication was better, although I was given hope that the vehicle would be ready on Tuesday but this was delayed to Thursday.
Could do better.
26 juni 2026
Svar från Stratstone - Porsche Centre Cambridge
Hi,
Thanks for sharing your feedback on your experience with Porsche Centre Cambridge. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Porsche Centre Cambridge Customer Services
Simple MOT 10:30 to 12:20.
Didn't like having an appointment time of 10:30 and car still parked outside at 10:45.
Car not ready till 12:20 (MOT only).
Car not washed.
Had to rush for appointment in Hertford.
Thinking of changing to Porsche at Hatfield.
23 juni 2026
Svar från Stratstone - Porsche Centre Cambridge
Hello Laurence,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Porsche Centre Cambridge Customer Services
Svar från Stratstone - Porsche Centre Cambridge
Hello Roland,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Excellent Service!
Tim Cogger, workshop controller kept me upto date and even though the work which was booked in had been carried out, they noticed another error on the test drive and rectified this before delivering the car back to me.
18 juni 2026
Svar från Stratstone - Porsche Centre Cambridge
Hi Kal,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tim at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.