So here we go put a message on here a few months ago the response was email them directly and they would get back to me About my complaint Er no please avoid this company Promise everything del... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We dealt with Liam at Stratstone mini, Leeds. From start to finish he explained everything clearly, was knowledgeable and listened carefully to our needs. Most importantly, he did everything he said... Se mer
Företaget har svarat
Service here is brilliant and nothing short of outstanding. I was looked after by Michael his enthusiasm knowledge and high level of friendly impeccable customer service was truly outstanding. You are... Se mer
Företaget har svarat
I didn't purchase a Mini in the end but Tarran was so helpful, knowledgeable and friendly I had to put a review on. Tarran helped me locate possible cars suitable for me, telling me in detail about e... Se mer
Företaget har svarat
Företagsinformation
- Bilhandlare
- också i
- Bilbesiktning
- Biltillverkare
- Bilverkstad och underhåll
- Oljebyten
- Återförsäljare av begagnade bilar
Skrivet av företaget
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrivet av företaget
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktuppgifter
Gelderd Motor Park, Gelderd Road, LS12 6EG, Leeds, Storbritannien
- 0113 532 8855
2,9
Medel
171 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent end to end
Excellent end to end. Stephen Rhiannon and the technician team.
26 februari 2022
Omdöme utan inbjudan
Svar från Stratstone - MINI Leeds
Hi Jason,
It is wonderful to receive such a positive review!
All the best!
Customer Services
All good except horrible bill at the end
25 februari 2022
Svar från Stratstone - MINI Leeds
Hi John,
Thanks for the fabulous review!
Kindest regards,
Customer Services
Real people doing a great job
Real people doing a great job. I visited for recall on my 2011 Mini was surprised how well I was received and looked after during my visit.
20 februari 2022
Svar från Stratstone - MINI Leeds
Hello Neil,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Joy!
To a non- internet savvy, phone phobic pensioner organising her Mini love affair with a company over 200 miles away could prove to be a recipe for disaster! But, fortunately, the lovely people at Stratstone, Leeds make it something of a doddle. Huge thanks to Ellie, initially, and lastly to Steve and Paul. Young men with infinite patience, a sense of humour and, above all, professional and well-informed.My Mini Cooper S is on it’s way!
20 februari 2022
Svar från Stratstone - MINI Leeds
Hi Marilyn,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Leeds.
Have a nice day!
Customer Services
Really helpful staff
Really helpful staff, would definitely use this garage again!
19 februari 2022
Omdöme utan inbjudan
Svar från Stratstone - MINI Leeds
Hi Annabelle,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Customer Services
Top notch service today at Stratstone
Top notch service today at Stratstone, Leeds.
Went in to look at new Minis and ordered a Mini Cooper Exclusiv.
Thanks again Paul Rosen (Sales Executive).
9 februari 2022
Omdöme utan inbjudan
Svar från Stratstone - MINI Leeds
Hi Phil,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Really good service
Really good service. Kept informed all the way through and received a video of the health check.
8 februari 2022
Svar från Stratstone - MINI Leeds
Hello Catherine,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Csilla was fantastic
Csilla was fantastic ! Supportive knowledgeable helpful . Kept me up to date at all times. Great service
6 februari 2022
Svar från Stratstone - MINI Leeds
Hi,
We love receiving positive reviews; please feel free to stop by again if you need help.
Take care,
Customer Services
Very knowledgeable service and sales…
Very knowledgeable service and sales team :)
1 februari 2022
Omdöme utan inbjudan
Svar från Stratstone - MINI Leeds
Hi Rhi,
Thank you for choosing the MINI branch in Leeds.
All the best!
Customer Services
They completed a service
They completed a service. Nothing unique and nothing went wrong.
Slow to answer phones though.
1 februari 2022
Svar från Stratstone - MINI Leeds
Hi James,
Thank you for the review!
I will be sure to share it with the team here at Mini branch in Leeds.
Take care!
Customer Services
Paul Rosen wasreally good with…
Paul Rosen wasreally good with communication and very pleasant and approachable. He made the car swap experience very easy and stress free.
30 januari 2022
Svar från Stratstone - MINI Leeds
Hi Melissa,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Great support with my Car MOT
Great support with my Car MOT and kept up to date with what was required. Car spotless when collected. Great Service .
27 januari 2022
Svar från Stratstone - MINI Leeds
Hello,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Exceptional service
Outstanding service as always
Reannan is extremely knowledgeable and so polite , I take pleasure in dealing with Stratstone Leeds branch
26 januari 2022
Svar från Stratstone - MINI Leeds
Hi Lucy,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services
Very good customer sevice
24 januari 2022
Svar från Stratstone - MINI Leeds
Hi,
We always appreciate positive reviews!
Thank you, and happy motoring!
Customer Services
A great experience and I have an…
A great experience and I have an awesome car. The staff at Leeds really looked after me! Thank you so much
23 januari 2022
Svar från Stratstone - MINI Leeds
Hi Vivien,
Thank you for the review!
Your positive rating means a lot to us here at the MINI branch in Leeds.
Customer Services
Very good car and staff.
Very good car.
Very good staff and service.
Very good experience.
Thank you very much.
22 januari 2022
Svar från Stratstone - MINI Leeds
Hi Cynthia,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Excellent service
22 januari 2022
Svar från Stratstone - MINI Leeds
Hi,
We really appreciate this positive review!
Thanks so much!
Customer Services
Csilla Kelly
Csilla Kelly - did a fantastic job in finding the mini for my daughter and the whole process was excellent - we highly recommend.
10 januari 2022
Svar från Stratstone - MINI Leeds
Hi Antony,
It is wonderful to receive such a positive review!
All the best!
Customer Services
Svar från Stratstone - MINI Leeds
Hi Terance,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Svar från Stratstone - MINI Leeds
Hi Ann,
Thank you for your review.
We're sorry to see that you had a negative experience with us.
We pride ourselves on working hard to deliver the best possible customer service, and would really like to assist with your outstanding issues.
Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.
Thanks,
Customer Services
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.