Stratstone - MINI Doncaster Omdömen 

178
•
TrustScore 5 av 5

4,9

Wheatley Hall Rd, DN2 4PE Doncaster, GB

•

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I wanted a Mini Countryman with a specific spec. The Seniot Sales ExecJamal Rafiq assisted me in the decisions I made for the cars manufacture . Jamal helped me with all aspects and was very profe... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely fantastic service from start to finish! We recently got our car from Jake & couldn't have asked for a better experience. He was friendly, helpful, professional & genuinely went abo... Se mer

Betygsatt 2 av 5 stjärnor

Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t ha... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Exceptional customer service! I picked up my Motability car a month ago and had few questions about settings and accessories. I went into the garage and Jamal came and sat in the passenger side and... Se mer

Företaget har svarat


Företagsinformation

  1. Bilhandlare
  2. också i
  3. Bilbesiktning
  4. Biltillverkare
  5. Bilverkstad och underhåll
  6. Oljebyten
  7. Återförsäljare av begagnade bilar

Skrivet av företaget

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Skrivet av företaget

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Kontaktuppgifter

  • Wheatley Hall Rd, DN2 4PE, Doncaster, Storbritannien

  • 01302 380500

4,9

Utmärkt

TrustScore 5 av 5

178 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(178)

4 560 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The whole process of buying and part…

The whole process of buying and part exchanging with MINI Stratstone Doncaster was such a breeze. They are incredibly personable, helpful and willing to go above and beyond. I can't rate them highly enough. Thoroughly recommend.

27 mars 2022
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hi Mike,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

Betygsatt 5 av 5 stjärnor

Helpful and friendly

I had a fabulous experience when buying my Mini Cooper. Josh and Beth looked after me and made everything really easy.

27 mars 2022
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hi Emily,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

Betygsatt 5 av 5 stjärnor

Excellent throughout,

Excellent throughout, from the lady at the desk through to the service itself and my car came back cleaned which is always a bonus but not something that always happens at other dealers

16 mars 2022
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hi Mrs Jackson,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service , friendly helpful staff .

10 mars 2022
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hi Mrs Finney,

We really appreciate this positive review!

Thanks so much!
Customer Services

Betygsatt 5 av 5 stjärnor

Much better than they used to be very…

Much better than they used to be very poor used car salesman in the past. Service staff have been in a different league.

8 mars 2022
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hi David,

At the MINI branch in Doncaster we sincerely value your review.

Thanks for such a positive rating!

Take care,
Customer Services

Betygsatt 5 av 5 stjärnor

Friendly and welcoming staff

Friendly and welcoming staff, keeping you informed about your order

8 mars 2022
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hi,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Customer Services

Betygsatt 5 av 5 stjärnor

Service has been second to none right…

Service has been second to none right from the very beginning. I viewed and purchased my mini during lockdown and everyone involved was amazing. Nothing was too much trouble. All staff are totally professional and a pleasure to deal with. My lovely mini has just been back for its annual service and mot and again the treatment I received from everyone was excellent. I will definitely recommend Mini Stratstone and it will certainly be the first place I go to when I change my mini for a new one

2 mars 2022
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hi Sue,

Thank you for taking the time to post this review.

Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Doncaster.

Have a nice day!
Customer Services

Betygsatt 5 av 5 stjärnor

Service and MOT

Took my cherished Mini for a service and MOT to Stratstone Mini, Doncaster They are Well organised with good communication throughout, the work was completed as agreed and on time, the staff were very helpful.

26 februari 2022
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hello Amanda,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

Betygsatt 5 av 5 stjärnor

Definitely recommend

I bought a mini just recently and it was a really good experience with great service and friendly smiling staff. Emma was really helpful in helping me choose what I wanted...I would definitely recommend

24 februari 2022
Omdöme utan inbjudan
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hi Jane,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

Betygsatt 3 av 5 stjärnor

Make sure you get agreed terms of deal…

Make sure you get agreed terms of deal in writing before leaving the showroom to avoid any confusion - might be commonsense but avoids angst later

24 februari 2022
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hi Ian,

Thanks for your review.

All of our terms and conditions are agreed with our customers and for them to see before any deals are signed as full paperwork is always available.

Customer Services

Betygsatt 5 av 5 stjärnor

This is the second Mini I have bought…

This is the second Mini I have bought from Stratsone Doncaster. I dealt with Bethany both times and received fantastic service. Bethany kept me up to date with lead times on the order and delivery, especially with the delays due to Covid.

Every time I have dealt with anyone at Stratsone Mini the staff have been extremely helpful. I wouldn't hesitate in recomending them, especially Bethany.

23 februari 2022
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hi Martin,

Thank you for taking the time to post this review.

Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Doncaster.

Have a nice day!
Customer Services

Betygsatt 1 av 5 stjärnor

Car dealer ‘add ons’ to quoted price

Daughters mini in for service prior to sale … booked on line and selected service option on basis of car, age and mileage ….On booking in at the showroom …. was advised extra c. £80 required for brake fluid …. Reluctantly agreed as the car must be safe for new owner…Then after a long delay …. Further ‘add on’ (£44) requested for ‘diagnostic test’… declined this but was then advised they would leave ‘service due’ light active (making the car unsaleable at its true value) !!!!!!!

Under duress agreed to pay this ….

Beware of Stratstone add ons to quoted prices

(Won’t be buying my daughters new car from Mini !!! )

21 februari 2022
Omdöme utan inbjudan
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hi Jon,

Thank you for leaving this review.

After further investigation, I have liaised with the MINI branch in Doncaster.

After the technician had read the key, it showed the vehicle was also due a break fluid service and a vehicle check service.

The service advisor informed yourself of this and also informed you that they wouldn't be able to take the service light before these two further items had been completed.

I can assure you that the team would not have been trying to add anything further on, they would of just been informing you of what was needed on the vehicle.

We appreciate all feedback and we will ensure to take your feedback on board.
Customer Services

Betygsatt 5 av 5 stjärnor

exceptional service.

I went into mini Doncaster today I was looking to see what they could offer me for when I want to change my car. As I walked in I was greeted by some one on the front. It made me feel very welcome. I was later approached by a lovely young girl called Bethany. She told me all the options I could go for with different scenarios. I was made to feel very special the atmosphere was very friendly. The service I was given was exceptional. I will definitely be coming in to see you again when I’m ready for renewing my car. Thank you.

19 februari 2022
Omdöme utan inbjudan
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hi Ann,

Thank you for taking the time to post this review.

Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Doncaster.

Have a nice day!
Customer Services

Betygsatt 5 av 5 stjärnor

Pleasant and seamless

The whole experience was pleasant and seamless. Emma the sales assistant was friendly, helpful and made everything so easy.
Really enjoyed buying a car from Mini and Emma.

17 februari 2022
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hi Stuart,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Betygsatt 5 av 5 stjärnor

Came in looking for a mini

Came in looking for a mini. Was unsure what to get, but with the help on one of the team drove away in an amazing looking car

11 februari 2022
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hello,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Evans Halshaw Customer Services

Betygsatt 5 av 5 stjärnor

Very happy with the support provided by…

Very happy with the support provided by Emma Wilson. This was a long distance purchase and I needed more reassurances from her than I would have needed had I been local to the garage. Just awaiting one final piece of paperwork

24 januari 2022
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hi Philip,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Customer Services

Betygsatt 5 av 5 stjärnor

Fantastic service from Emma Wilson

Fantastic service from Emma Wilson at Stratstone mini . Emma helped me find and buy my new car. Her friendly, knowledgable manner and dedication to finding me exactly what I wanted made the whole experience a pleasure .

21 januari 2022
Logotyp för Stratstone - MINI Doncaster

Svar från Stratstone - MINI Doncaster

Hi Clare,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

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