Brian Kennedy from Mercedes Giffnock went above and beyond to help me find the car I wanted. He made the whole process so clear and straightforward and took a lot of the stress of buying a new car awa... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing customer service - Brian Kennedy has been so friendly, so patient, and came in on his day off to handover my new car! Thank you!
Attentive staff and good facilities, just let down by the waiting time. 2.5hrs for an MOT defeats the purpose of booking a time slot
Företaget har svarat
Despite 5 phone calls to Mercedes giffnock in Glasgow and eventually speaking to a sales staff member who informed me i had to speak with the Paul the sales exec, leaving 4 messages for Paul, 9 days... Se mer
Företaget har svarat
Företagsinformation
- Bilhandlare
- Bilbesiktning
- Biltillverkare
- Bilverkstad och underhåll
- Oljebyten
- Återförsäljare av begagnade bilar
Skrivet av företaget
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Skrivet av företaget
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Kontaktuppgifter
34 Fenwick Rd, Giffnock, G46 6AA, Glasgow, Storbritannien
- 0141 629 1200
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing customer service!
Amazing customer service - Brian Kennedy has been so friendly, so patient, and came in on his day off to handover my new car! Thank you!
15 september 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Attentive staff and good facilities
Attentive staff and good facilities, just let down by the waiting time. 2.5hrs for an MOT defeats the purpose of booking a time slot
11 september 2026
Svar från Stratstone - Mercedes-Benz of Giffnock
Hello,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Svar från Stratstone - Mercedes-Benz of Giffnock
Hello Derek, we appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
First class and prompt service from a…
First class and prompt service from a friendly and helpful staff.
10 september 2026
Svar från Stratstone - Mercedes-Benz of Giffnock
Hello Ewan,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at the dealership.
Have a lovely day!
Stratstone Brand Customer Services
Brian Kennedy from Mercedes Giffnock…
Brian Kennedy from Mercedes Giffnock went above and beyond to help me find the car I wanted. He made the whole process so clear and straightforward and took a lot of the stress of buying a new car away. I cannot recommend Brian enough!
11 september 2026
Omdöme utan inbjudan
Svar från Stratstone - Mercedes-Benz of Giffnock
Hi Cara,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Brian Kennedy at the dealership
Have a lovely day!
Stratstone Brand Customer Services
Great team -Excellent Service
Great team, very helpful and friendly. They give great advice and have very good knowledge.
7 september 2026
Svar från Stratstone - Mercedes-Benz of Giffnock
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Mercedes-Benz of Giffnock Customer Services
This was my 9th Mercedes
This was my 9th Mercedes. I would only buy from Stratstone. Phil Lowrie was superb to deal with. Helpful and professional.
3 september 2026
Svar från Stratstone - Mercedes-Benz of Giffnock
Hello Joanne,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Mercedes-Benz of Giffnock Customer Services
Very professional and mannerable staff.
27 augusti 2026
Svar från Stratstone - Mercedes-Benz of Giffnock
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Mercedes-Benz of Giffnock Customer Services
Brian Kennedy was extremely helpful
Brian Kennedy was extremely helpful
31 augusti 2026
Omdöme utan inbjudan
Svar från Stratstone - Mercedes-Benz of Giffnock
Hello,
Amaree
Thank you very much for leaving a 5 star review and feedback.
We really appreciate it!
Have a great day!
Stratstone Brand Customer Services
Excellent service from start to finish
Excellent service from start to finish! Not pushy at all, would return to buy another new car without a doubt.
30 augusti 2026
Omdöme utan inbjudan
Svar från Stratstone - Mercedes-Benz of Giffnock
Hello,
Jon
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Mercedes-Benz of Giffnock Customer Services
£440 to fit a new battery that on its…
£440 to fit a new battery that on its own would cost £220. My car taken for a whole day to do this.
Absolutely disgraceful.
Oh, go to Kwikfit? Great idea. I did. They spent 2 hours trying to change the battery before realising they needed some sort of code that Mercedes keeps to themselves.
28 augusti 2026
Svar från Stratstone - Mercedes-Benz of Giffnock
Hi Gordon,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Alistair, what a man!
From the second I enquired about the car I was interested in, Alistair made the whole experience straightforward and got me in to see the car that afternoon, and was even able to speed the process up so I was driving away the very next day. It was my first time financing a car and he made sure I understood the whole process, what happens at the end of the term and ensured I got the best value possible for my trade in. It was a very pleasant experience! I’d highly recommend this branch for a pleasant, no pressure environment, and a sales team with your comfort in mind!
26 augusti 2026
Omdöme utan inbjudan
Svar från Stratstone - Mercedes-Benz of Giffnock
Hello Jamie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
Svar från Stratstone - Mercedes-Benz of Giffnock
Hello Patrick,
We appreciate you leaving us a review - thank you!
Have a nice day!
Mercedes-Benz of Giffnock Customer Services
Great service from Stratstone Giffnock.
Great service from Stratstone Giffnock.
Great customer service.
21 augusti 2026
Svar från Stratstone - Mercedes-Benz of Giffnock
Hello Hugh,
We appreciate you leaving us a review - thank you!
Have a nice day!
Mercedes-Benz of Giffnock Customer Services
Great Experience
Overall very pleased with my experience. Staff were accommodating and really helpful, especially Sandy who took care of me. Would definitely recommend!
21 augusti 2026
Omdöme utan inbjudan
Svar från Stratstone - Mercedes-Benz of Giffnock
Hi Ruby,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Sandy at Dealership
Have a lovely day!
Mercedes-Benz of Giffnock Customer Services
Abysmal sales service.
Despite 5 phone calls to Mercedes giffnock in Glasgow and eventually speaking to a sales staff member who informed me i had to speak with the Paul the sales exec, leaving 4 messages for Paul, 9 days later still no contact.
Poor service, decided to go elsewhere.
19 augusti 2026
Omdöme utan inbjudan
Svar från Stratstone - Mercedes-Benz of Giffnock
Hi Brown,
I am sorry to hear that you are struggling to get through to our dealership in Stratstone Brand.
Please email us with your details to stratstonecustomercare@stratstone.com and we will ensure that you are contacted back.
Thank you,
Stratstone Brand Customer Services
Superb customer experience.
Superb customer service, which made my car purchase an enjoyable experience.
18 augusti 2026
Svar från Stratstone - Mercedes-Benz of Giffnock
Hello Bernard,
We appreciate you leaving us a review - thank you!
Have a nice day!
Mercedes-Benz of Giffnock Customer Services
Service at mercedes benz Giffnock
From being welcomed by the receptionist through to receiving my car back everything was completely professional and polite.
I would definitely recommend this branch to anyone and everyone I know or how owns a Mercedes-Benz
19 augusti 2026
Svar från Stratstone - Mercedes-Benz of Giffnock
Hello David,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Mercedes-Benz of Giffnock Customer Services
Great experience
Great experience. All of the staff are always professional, friendly and extremely courteous.
18 augusti 2026
Svar från Stratstone - Mercedes-Benz of Giffnock
Hello Smith,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Mercedes-Benz of Giffnock Customer Services
Svar från Stratstone - Mercedes-Benz of Giffnock
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.