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We have booked villa alpenglow in karjat which is in 45 saint hills By STAYVISTA
If there are natural calamities around that region then also they will ask you to come but does not offer a refund to the customer. They take the full booking amount and then just don't reply to the customer.
Don't fall for their trap
for reservation they will speak to you on call very nicely and politely
Once the booking is done they will treat you as theire servants although we have paid the money
For cancellation you have to mail and request and plead them like nothing although the trains to that region has been cancelled by the government only and then also they will say sorry we can't do anything.and also says us that apko Jo Krna hai krlijiye
They are just there to take your money
They are worried about nothing
So it's a humble request to everyone not to book with Stay vista as they won't help you in your difficult situation and won't listen to the genuine concerns which the whole world knows
Of Mumbai overflowing with waters and trains are cancelled from the last 4 days
No mode of transport is available
Worst service my Mahesh gaikwad -9372738545 and the whole stay vista team
Never ever trust them and don't book with them.

This has been, without question, one of the worst travel experiences my family has ever had, entirely due to StayVista's gross mismanagement and complete lack of customer care.

I had booked the villa months in advance for 12 family members, and we travelled all the way from Ahmedabad to Lonavala expecting the vacation we had planned. Instead, at midnight on 26 June, while we were already travelling, I received a simple text message stating that my booking had been cancelled because the property owner had decided to stay there instead.

This is absolutely unacceptable.

How can StayVista confirm a booking, take full payment, and then cancel it at the very last moment because the owner suddenly wants the property? This is not an unforeseen emergency—it is a complete failure of your booking and inventory management.

Horrible experience. Went to celebrate my wife's birthday with my infant. There was no caretaker of the property, no AC's working, and no water.

I spent 3 hours in this horrible villa before I was downgraded to another nearby StayVista villa and could never decorate the villa for the birthday celebration; and in the name of compensation, I was refunded the difference amount of the villa I booked and the downgraded villa.

Have celebrated every small or big ocassion over last 4 years with Stayvista. Service, quality of homes, and availability and reliability are the bighest usp.

Have to say StayVista is a really good brand. I booked a vacation home through them for new year party and the entire booking process was seamless. Very user-friendly, self-explanatory interface of their homepage. My stay experience was beyond my expectations. The property was well maintained, clean and the staff was very polite and professional. Absolutely gonna book again.

When it comes to amazing stay experiences I always book from stayvista. Wonderful services and well-maintained amenities.

Stayvista has one the best and luxe properties across India. Love the services, the staff and overall booking the property was a smooth experience.

Booked their alibaug villa. Amazing service. Highly recommended.

The photos they use on their website do not reflect the true state of the property. Then they refuse to do anything about it. They hide behind anonymous emails so you never know with whom you are messaging. I have had to start legal action to get suitable redress.

Be careful of this website as they don't add true negative reviews!

Had our property burgled in a StayVista property in Lonovala - several safety and maintenance issues.

Left an honest review on Stay Vista website and till date ( 1 month later) it's not been added!