This is the 2nd time I’ve had a vehicle financed through these guys, and it’s always been a seamless process can’t fault them at all first vehicle was an early settlement which was easy enough to... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I would just like to say a massive thank you to Paul in the complaints team for the help today regarding my vehicle I am currently trying to rejecting my vehicle from a dealership due to on goin... Se mer
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I’m very happy with Starline Motor Finance. They handled my application quickly and carefully, and the whole process was straightforward. Everything was clearly explained before I signed the agreement... Se mer
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Very straightforward process , no nagging phone calls , all done on computer , fit for purpose . Exactly what was needed and this company takes the stress out searching around . Excellent company .
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Företagsinformation
Om Startline Motor Finance
Skrivet av företaget
Startline is a leading provider of specialist finance solutions to the UK motor finance market, working with prominent franchised and independent dealers and specialist intermediaries.
We challenge the traditional approach taken in this sector by providing a uniquely flexible and agile offering that aims to meet the rapidly changing needs of used car buyers and retailers during the 2020s.
Kontaktuppgifter
4,7
Utmärkt
14 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing service polite and patient…
Amazing service polite and patient customer service representatives would highly recommend to all.
14 september 2026
Svar från Startline Motor Finance
Thanks for your review and recommendation. Feedback like yours means a lot to us and is greatly appreciated. Thank you for choosing Startline. John H @ Startline
Svar från Startline Motor Finance
Thank you for your review, Angela. We’re delighted we could help and appreciate you choosing Startline. John H @ Startline
Svar från Startline Motor Finance
Thank you for your review. We’re pleased we could help you secure finance for your new vehicle. Thanks for choosing Startline. John H @ Startline
Brilliant company and very…
Brilliant company and very professional, thankyou for financing me when i had been turned away by other companies
24 juli 2026
Svar från Startline Motor Finance
Thank you for your review, Natasha. We’re delighted we could help and appreciate you choosing Startline. John H @ Startline
Stressful experience took over 6 weeks…
Stressful experience took over 6 weeks with three different e signs never go with these again bad communication I could go on and on but no point in wasting time they ent worth it
15 augusti 2026
Svar från Startline Motor Finance
Gary, we are sorry to read that your recent experience with us has not met the standards that you expect. If you would like to discuss this in more detail, we are available on 0141 483 2260. John H @ Startline
Very fast hassle free i had finance in…
Very fast hassle free i had finance in less than an hour would definitely recommend
13 september 2026
Svar från Startline Motor Finance
Thanks for your review and recommendation, Kevin. Feedback like yours means a lot to us and is greatly appreciated. Thank you for choosing Startline. John H @ Startline
Svar från Startline Motor Finance
Thank you for the 5-star review, Stacey. We really appreciate the feedback and hope you’re enjoying your new vehicle. Thanks for choosing Startline. John H @ Startline
Svar från Startline Motor Finance
Thank you for your review, Pamela. We’re delighted we could help and appreciate you choosing Startline. John H @ Startline
Reliable and excellent services.
4 september 2026
Svar från Startline Motor Finance
Thank you for your review, Erica. We’re pleased we could help you secure finance for your new vehicle. Thanks for choosing Startline. John H @ Startline
Three years with Startline and still grateful.
I have been with Startline Motor Finance for three years, and I’m still grateful that they gave me a chance when other lenders turned me down. They helped me finance my car when I needed it, and that meant so much to me.
Three years on, I haven’t forgotten the difference their support made. Thank you, Startline, for giving me that opportunity. I would happily recommend you to others.
13 september 2026
Svar från Startline Motor Finance
Thank you for your review, Folasade. We’re delighted we could help and appreciate you choosing Startline. John H @ Startline
The process was smooth and i was…
The process was smooth and i was verified asap and got my dream car in a blink of an eye
1 september 2026
Svar från Startline Motor Finance
That’s great to hear, Anna. We’re pleased you found the process straightforward and hassle-free. Thank you for your review and for choosing Startline. John H @ Startline
I was delighted to be able to purchase…
I was delighted to be able to purchase my dream car, thanks to Startline Motor Finance. A very speedy and efficient service. I have received an email and confirmation in the post regarding direct debit details, which I can keep with my car documents. Thank you Startline.
11 september 2026
Svar från Startline Motor Finance
Thank you for your review. We’re delighted we could help and appreciate you choosing Startline. John H @ Startline
⚠️ Steer well clear of this company.
My boyfriend took out finance on a vehicle through this company and had driven it for less than two months and under 1,000 miles when, during a routine service, a significant amount of metal filings were discovered in the engine. We were subsequently advised that the engine would need replacing.
He raised a complaint and has now been without a vehicle for around a year. Communication has been extremely frustrating, with emails taking an unreasonable amount of time to receive a response. Following the ongoing dispute, he withheld one monthly payment while waiting for the matter to be properly addressed.
Both Startline and Zuto have denied responsibility, despite an independent inspection concluding that the underlying problems were present before the vehicle was purchased.
What is particularly concerning is that they are now attempting to recover the vehicle and sell it at auction while there is still an ongoing complaint and the matter has also been referred to the Ombudsman.
After a year without a car and an incredibly stressful experience trying to get this resolved, we feel completely let down by the way this situation has been handled.
Think very carefully before using this company. Based on our experience, we would not recommend them
15 september 2026
Omdöme utan inbjudan
Svar från Startline Motor Finance
Emma, we are sorry your experience with us has not met your expectations and we are keen to investigate this further. However, we have been unable to locate a finance agreement in your name and have requested Trustpilot contact you for your details. We would be glad to discuss your issue in more detail and are available on 0141 483 2260. John H @ Startline
Svar från Startline Motor Finance
Thank you for the 5-star review, Jacqueline. We really appreciate the feedback and hope you’re enjoying your new vehicle. Thanks for choosing Startline. John H @ Startline
Svar från Startline Motor Finance
Thank you for your review, Hazel. We’re pleased we could help you secure finance for your new vehicle. Thanks for choosing Startline. John H @ Startline
Svar från Startline Motor Finance
Thanks for your review and recommendation, Paul. Feedback like yours means a lot to us and is greatly appreciated. Thank you for choosing Startline. John H @ Startline
Svar från Startline Motor Finance
Thank you for your review, Murugesapillai. We’re delighted we could help and appreciate you choosing Startline. John H @ Startline
Very pleased with the service you give
11 september 2026
Svar från Startline Motor Finance
Thank you for the 5-star review, Nigel. We really appreciate the feedback and hope you’re enjoying your new vehicle. Thanks for choosing Startline. John H @ Startline
Svar från Startline Motor Finance
That’s great to hear, Ellie-Mae. We’re pleased you found the process straightforward and hassle-free. Thank you for your review and for choosing Startline. John H @ Startline
Always spot on with everything
Always spot on with everything. My son was with startline. My wife is with startline and now I am. We have always had a smooth transaction and never any issues.
11 september 2026
Svar från Startline Motor Finance
Thank you for the 5-star review, Marc. We really appreciate the feedback and hope you’re enjoying your new vehicle. Thanks for choosing Startline. John H @ Startline
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