I had an excellent experience with Spirit Motor Company, and I would especially like to thank Archie for his outstanding service. He was professional, helpful and attentive throughout the proc... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very helpful and friendly staff. Jade (the best-looking salesman I have encountered!) went out of her way to keep in touch with me, notified me when the firm acquired another car I might be interested... Se mer
STAY AWAY - Haven't even purchased a car. Member of staff Jade seemed great untill she bombarded me with calls and messages when I told her I would get back to her. She was telling me she needs to ma... Se mer
Absolutely shoddy. I paid £100 to reserve a vehicle. The vehicle was not available and I was pushed from pillar to post trying to arrange a viewing. Given the runaround numerous times. The salesman Ar... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 4 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nice dealing
I went to spirit Motor Company to buy a car which is advertised. But I visited the site, I got an opportunity to see the car which is affordable for me. I got an amazing experience and help from the staff especially an young lad sorry I forgot his name. I appreciate them all.
Bought a Nissan Quashqai from Trade…
Bought a Nissan Quashqai from Trade Cars Direct, the trade clearance arm of Spirit Motors. The customer service from Sani was good - friendly and helpful. Price was negotiated easily. Warranty offered was less appealing - poor cover for the cost, and I later took out a third party warranty which suited my needs better. The car itself was ok, but when buying a trade car you need to be aware that these vehicles are at the bottom of the motor-trade food-chain and may well have issues - Sani let us have a good test drive to make sure we were happy with it. Buying a 10 year old car with 100k miles on it you are need to be realistic about what to expect - do your own checks and pay an appropriate price. Car was ready for collection as agreed, and the transaction was easily completed. Overall a good experience, and I would use this company again.
Attended Spirit Motor Company today and…
Attended Spirit Motor Company today and bought a car from Archie. He was really helpful and friendly. Answered all the questions we had about the car and made the process really quick and simple. Archie helped us out insuring the car so we could drive it away then and there.
Avoid at all costs
They told me they had sorted the problems that we had with the car, there was oil in the coolant. It had to go back to the garage twice, both times they claimed to have repaired it. I had only put a deposit down at this point. They clearly had only flushed it through to make it look like it had been repaired. I've had the car for a month and the problems started. It started overheating and the coolant hose just popped off while driving. I took it for a second opinion and they said the head gasket has gone, so they clearly hadn't fixed the issue. We rang up because I'm still under warranty and the sales team said they had to call back and I still haven't heard anything. I would avoid buying any car from this company
Very happy with the service will be returning
Very happy with the service will be returning.
Sani the manager and the team were spot…
Sani the manager and the team were spot on
Great experience will be returning to see them for my next car
Very professional and friendly service …
Very professional and friendly service from Archie and team. Got a great deal for my son's first car.
Pleasant experience with Archie selling…
Pleasant experience with Archie selling me an a3.
Dealt with archie at spirit motor…
Dealt with archie at spirit motor company very easy doing highly recommended
professionall and friendly .Nothing was…
professionall and friendly .Nothing was too much to ask. will use these guys again if i need to.
Thanks Guys
Avoid at all cost
The car this company sold for almost £7000 with a full MOT has been nothing but a money pit.
It's needed all new tyres as they were all cracked and apparently the original ones that came with the car. It's needed new brake discs and pads as they were complely worn down to an unsafe level plus a snapped wishbone. When this work was being done it was discovered it needed a whole new subframe as it was completely corroded to the point it was no longer solid metal, it just crumbled. The mechanic said it was the worst he had ever seen and must of been kept of wet grass or something for months to get in that state. It's undriveable without us getting all this expensive work done now whilst still paying car payments off. It also has badly rusted drum brakes so God knows what else they will find when the subframe gets replaced. Absolutely avoid this company that will sell anything for Profit. I wonder how on earth it passed an MOT only 5 months ago as this damage has not just appeared?
This is my 20 year daughters 1st car after passing her test in November at at this point unsure whether to pay out again or just scrap it and loose 7 grand.
This company clearly put profit above anything else and the MOT is questionable.
Bought a Hyundai Santa Fe from spirit…
Bought a Hyundai Santa Fe from spirit motor company in November 2025. Had the car 10 months covered 3000 miles then to have the engine seize on us. The warranty company they gave us have denied any correspondence with them for a replacement engine and new turbo so it has cost us £5000 for a replacement engine and new turbo.
I would strongly advise not to buy a car from these people..
Bought a car and had very good service…
Bought a car and had very good service from Archie and rest of the staff. Made sure the car was good and ready. Thankyou 😊
⭐ 1 Star
⭐ 1 Star – Avoid at all costs
I bought a Hyundai Santa Fe from Spirit Motor Group in January and paid an extra £399 for a 3-month warranty.
Within a week, the car started making a loud squealing noise, which sounded like an issue with the fan belt. I contacted them and arranged for it to be looked at. After rescheduling, they told me to take it to a local garage in Wigan for inspection.
The garage found multiple serious issues:
• Fan belt needs replacing
• Turbo failing and needs replacing
• Fuel sensor fault
Total repair cost is around £1,200.
When I went back to Spirit Motor Group, they told me to contact their warranty provider. However, when I spoke to the warranty company, they had no record of my vehicle at all. This was already March—around 6 weeks after purchase.
It turns out Spirit Motor Group had taken my £399 but had not even activated the warranty.
After chasing, they eventually set it up, but the policy only covered up to £500—nowhere near the repair costs. The warranty company refused to pay, and when I went back to Spirit Motor Group, they simply said they would not help because it’s a second-hand car.
I am now in contact with Trading Standards and awaiting a response.
Very disappointed with the service and how this has been handled. I would strongly advise others to be cautious.
After 3 weeks of leaving a deposit of…
After 3 weeks of leaving a deposit of £500 with them. The day i eventually got the car, the car was was beeping a warning "service due", took it back to them, instead of servicing car they adjusted and cleared off the warning.
After 3 weeks of purchase, weather was quite warm i switched on car A/C but it refused to work, I called in i was told I should take car to garage to refill a/c gas, is that supposed to be my responsibility within 3 weeks of purchasing the car? I rang Sani 3 times the manager to inform him of this but he wouldn't answer my call.
I observe they dont do basic necessary works on car i.e service car and proper checks before selling their cars to customers except you are lucky that the car you bought from them was in a very good condition before leaving the previous owner.
When inspecting documents it said…
When inspecting documents it said engine and gearbox needed inspection.500 pounds deposit taken they refused a refund even tho I. Offerd the delivery charge of 140. Pounds .never would deal with this coumpany
Absolutely top notch service from the…
Absolutely top notch service from the manager Sani the yorkshire man will defo be returning
Horrendous Service
Horrendous Service, if you want a proper back street garage that should be on rogue traders then this is your place. Pay a deposit at your peril, no chance of getting it back or a phone call for that matter, stay away.
Selling cars that are completely rusted…
Selling cars that are completely rusted and rotten beyond repair, refusing refunds, and threatening bullying behaviour against women, AVOID
AVOID AVOID AVOID!! STAY. AWAY.
AVOID AVOID AVOID!!! STAY AWAY! They sell cars that are NOT roadworthy and are dangerous... Check other reviews and you'll see they do NOT refund - not even deposits when they should and agreed with potential buyer. I wouldn't trust the reviews that compliment this company AT ALL! They don't even deserve ONE star but it's the minimum that can be given in order to review. Have also been known to threaten violence towards people who deserve and are legally entitled to a refund. AVOID AND STAY AWAY! Don't lose your money and end up with a dangerous, faulty car from these conmen!!!
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