Spiritmotorcompany Omdömen 

I dealt with a gentleman called Ronaldo.
Very polite and courteous.
I obviously shopped around but no where in 10 mile radius could beat them value.
I would highly recommend them to a friend or relative without hesitation

If I could give less than one star I would. Day I received the car it broke down, managed to get it started and back home. Contacted Jade the sales person to advise, no response back from the several messages I sent her, just disappeared once the sale had gone through. Told her the car had broken down and there was a rattling noise coming from underneath the car. I advised Jade I was putting the car in for a service and would come back to let her know what was wrong. Messaged again to confirm what the issue was and that I had to get repairs carried out. No response to any of these messages. Eventually spoke to Mohammad, the "manager", who advised they would not be reimbursing the money as I did not get the works authorised by them. At no point in the process did Jade or anyone else mention this, even though I had advised the car was going in to my own mechanic to get repaired. Mohammad then proceeded to basically shout at me for a good ten minutes before telling me I better be nicer to him as he would be the one dealing with any future claims on the warranty. I work in an industry where customer service is key, this is by far the worst and most shocking example of bad customer service I have ever experienced. To actually shout at your customers and speak to them in that manner is disgusting.

Do not buy from this garage, I bought a car a few months ago and it was riddled with problems. Tried to keep it in house to fix but I had to physically go down to the garage to get a response from them. Stay away.

Bunch of con artists. Needed the AA to pick me up from the side of a motorway. AA Patrolman found a roll of electrical tape inside the engine and said that’s not a good sign.

When I was picked up at the station there was an engine warning light. I asked ChatGPT what it meant and I was told to do a diagnostic. I asked Shane at the garage if I could do one and he said no: mechanics are too grumpy and customers aren’t allowed to talk to mechanics. I said I’m going to talk to him anyway. He ran a diagnostic, and cleared the fault, which I now know from the AA patrolman was a temporary thing. It turned out there was a faulty fuel injector pump.

Shane said if you don’t want it we’ll give you your money back. I said no, I’ve come from France. So I bought it, thinking the fault was cleared. The invoice didn’t even have an address on it.

The girls were very friendly, I’m not sure if they know what rubbish cars are being sold there.

The “big boss” (an Asian guy) came into the main office and said to the sales people, if you get any complaints, you send them to me. Sales people don’t deal with complaints.

I was told by one of the employees that the big boss is very hard.

They hide faults, I’m getting the car fully serviced tomorrow as I wouldn’t put them past falsifying an MOT.

Shane also asked if I was paying cash and we all know what that means regarding payment of taxes.

Please stay away from this so called company, car was faulty said they serviced it oil change etc not done at all just reset the computer, dirty oil dirty filters, scammers, said they fixed the door, not fixed so safety issue, seized calliper low pads, faulty suspension, mechanics got their degree from a cereal packet as clearly don’t know what they are doing, don’t respond to calls (never available) emails ignored, all the negative reviews really says it all, if you want a good road worthy vehicle to keep your family safe do NOT go to this company.

Terrible garage, don't waste your time and money. Cars are faulty, mouldy, rusty and will most likely have hidden issues. Their checks are faked and don't take as much time as they say.

Seen a car on AA used car platform, and after reading their company values of "All Dealers are committed to AA standards, with a 129 point check before purchase", this gave me some assurances and confidence in viewing the Range Rover Evoque at Spirit Motors based in Farnworth, Bolton on 25th April 2025. I subsequently put a deposit of £500 to secure my purchase with an agreement of paying in full once the car had been checked and cleaned and told this process would take 7 to 10 days.
Today is 15th August, 3 and a half months later and still no sign of my car!! I was constantly chasing the Sales Person for updates, just to be fobbed off with " oh the cam belt needs replacing, along with various other parts, to the mechanics previously used were not very good and the vehicle has been sent elsewhere to be worked on"...the Sales Person has since given up replying or updating me & I have moved onto the Manager, Sani.
Spirit Motors have now moved to Kirkhall Lane, Leigh and I went to see Sani on 9th August to discuss the car and he telephoned the mechanic for an update and confirmed the car would be available for collection today, but that again was LIES!!!
Today when I rang Sani to request my £500 deposit, he said I would not get this as it was non refundable....I told Sani his Cowboy Company broke our agreement, not me and I was entitled to my money back. I have now requested a charge back on my card & I will get this back in due course....SAVE TIME & DONT BOTHER USING THIS COWBOY OF A COMPANY !!!!

I don't normally leave reviews but I wish someone had left this for me.
If I could give zero stars I would, horrible experience. They were all very lovely and nice when I bought the car - had an issue the next day (ABS warning lights came on which is an automatic MOT failure, I.e the car isn't roadworthy). When I rang back to tell them about the issue I got shouted at. When they relented and said they would have a look at the issue, then told me I would have to pay for it which I disagreed I got shouted at. When they eventually agreed to fix the issue, said they did, and then the issue came back the day after 'fixing' as well as more issues - guess what, I got screamed at it again. The further issues now included a leak and the car alarm going off randomly throughout the day and night. Got the car taken to their other garage, who also said they fixed it - they fixed the leak, but the other issues reoccurred within a month and kept going. At this point I'd gotten a bit sick of being screamed at and left it, meaning I had to leave my car unlocked so the alarm wouldn't be going off, and accepting at the next MOT that it would fail as the ABS light was still on. However, three months later (4 months after buying the car) the engine completely failed and I am now having to sell the whole thing for scrap (oh yes, their 'warranty' doesn't cover anything). Every garage I have been to about this car (I went to other garages for second opinions of each issue as I didn't trust this dealer anymore) has said I've been royally screwed over. So please learn from my mistakes and don't buy from here.

AVOID
Son bought a car from here. Within ten minutes of leaving the garage it had a rattling sound. Didn’t think any more of it as he had a long drive back to work. 200 miles away. Engine light kept coming on. Paid for a diagnostic check, garage were informed of outcome, bolts missing from the wheels, numerous issues. Asked for a copy of the pre- delivery service information, not thing received. Don’t respond to calls or emails. An absolute disgrace. Will be continuing with our promise to report them.

Got my new car from Spirit Motor Company. Staff was frendly and helped a lot. Love the car runs perfect. Would defintly recommend to anyone looking for a ride.

I recently bought a car from Spirit Motor Company and words cannot describe how satisfied I was! Me and wife have been in the market for a family car for a while now and the great service at Spirit Motor Company did not disappoint. I highly recommend!

AVOID AVOID AVOID! Absolutely appalling. Faulty car, engineer appointed via finance company and the report shows multiple errors with the car at the time of purchase. Customer service has been shocking throughout. Finance company have agreed a refusal of sale so taking the car back. I would avoid this company at all costs, rude and dishonest from start to finish.

Spirit Motor Company exceeded my expectations! Their team was professional, friendly, and helpful throughout the entire car-buying process. The vehicle I purchased is amazing, and the after-sales service has been top-notch. Highly recommend Spirit Motor Company to anyone looking for a great deal on a new car!

I had a great time at spirit and was given great service through out the whole process and would definitely recommend to other looking for a good quality used car

I had a great experience at spirit motor company the service was great and delivery was quick would definitely recommend to others

Five-star experience!
Kais at The Spirit Motor Company was kind, patient, and incredibly professional throughout the entire process. He never made me feel pressured and always took the time to answer my questions with care and honesty. His knowledge and customer service were outstanding. I drove away with the perfect car for my family, feeling confident and happy. I truly couldn’t have asked for a better experience—highly recommend The Spirit Motor Company for purchasing your next vehicle and a trusted company!

It was a very pleasant experience, the staffs were friendly and the car was relatively affordable.

Awesome company sourced me a car at a reasonable price , simplest and quickest transaction ever done when purchasing a car . Highly recommended

I had an excellent experience purchasing a car from Spirit Motor Company. The staff were friendly, honest, and helpful throughout the process. The car was in great condition, fairly priced, and exactly what I was looking for. I highly recommend them for anyone looking for a smooth, no-pressure car buying experience.

Very good service