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Southampton Cruise Centre Omdömen 

372
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Jacqueline was very professional and guided me through the booking process after finding us an ideal cruise. She made me relax and didn't rush me to book the cruise and gave me time to ensure it was... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Simply very pleased with the courtesy and kinness of the staff service and clarity they gave me. Also very impressed with the price of the premium drinks 🍸 package and variety of drinks available. Lo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Se mer

Företaget har svarat

Företagsinformation

  1. Kryssningsresebyrå
  2. Kryssningsarrangör
  3. Resebyrå
  4. Söksida för resor
  5. Reseklinik
  6. VIP-lounge

Om Southampton Cruise Centre

Skrivet av företaget

Leading UK Cruise Specialists

Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.

We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.

In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.

Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.

With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.

Visit Southampton Cruise Centre

Where Customer Care Comes First

ABTA Bonded & ATOL Protected

ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.

Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

372 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(372)

366 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Swift response to my call

Swift response to my call. Important business is long standing and personal touch.
Found all additional past cruise history for me. Good prices.

25 juli 2026
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Svar från Southampton Cruise Centre

Hi Hayley,

Thank you for your lovely review.

We really appreciate your continued support and are grateful you've chosen Southampton Cruise Centre for your holidays.

We hope you have a fantastic cruise, and we look forward to helping you again in the future.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

Just booked another cruise with Diane

Just booked another cruise with Diane. She is so helpful and friendly, nothing is too much trouble. Fantastic service.

17 juli 2026
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Svar från Southampton Cruise Centre

Hi Keren,

Thank you so much for your continued support and for taking the time to leave such a lovely review.

We'll make sure your kind comments are passed on to Diane. She'll be delighted to read them.

We hope you have another fantastic cruise, and we look forward to helping you again in the future.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

V er y good service

V er y good service

16 juli 2026
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Svar från Southampton Cruise Centre

Hi June,

Thank you for your review.

We really appreciate you choosing Southampton Cruise Centre and hope you have a wonderful holiday.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

Queen Anne cruise booking. A huge thank you to Lindsay for making…

A huge thank you to Lindsay for making our cruise booking into a treasured experience. We cannot wait to book another cruise with her. It gave us an uplift for the rest of the day. 5 star service. 👏👏👏👏👏

23 juli 2026
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Svar från Southampton Cruise Centre

Hi Chrysta,

Thank you so much for your wonderful review!

We'll make sure your lovely comments are passed on.

We really appreciate your support and can't wait to help you plan your next cruise. Until then, we hope you have an amazing time on Queen Anne.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

all round a great experience

all round a great experience, no holdup's a really good cruise.

23 juli 2026
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Svar från Southampton Cruise Centre

Hi Corrine,

Thank you for your review.

We're delighted you chose Southampton Cruise Centre for your holiday and really appreciate you taking the time to share your feedback.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

Excellent service Sam who we spoke to…

Excellent service Sam who we spoke to was so polite professional very helpful

21 juli 2026
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Svar från Southampton Cruise Centre

Hi Linda,

Many thanks for your fantastic review.

It's always a pleasure to receive feedback like this, and we'll be sure to share your comments with Sam.

Wishing you a fantastic holiday.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

Very easy to use

21 juli 2026
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Svar från Southampton Cruise Centre

Hi Keith,

Thank you for your review.

We really appreciate your support and hope you have a fantastic holiday.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

Rang up

Rang up, Amy was very efficient and personable. Excellent booking experience.

21 juli 2026
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Svar från Southampton Cruise Centre

Hi Kathleen,

Many thanks for taking the time to leave us a review.

It's always a pleasure to receive such positive feedback, and we'll be sure to share your comments with Amy.

Wishing you a wonderful cruise.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

Friendly staff that provide excellent advice

Friendly staff that provide excellent advice. Have been using this company for years now and would not go anywhere else to book my cruises. Highly recommend.

21 juli 2026
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Svar från Southampton Cruise Centre

Hi Tim,

Thank you so much for your continued support and for leaving such a fantastic review.

Knowing you've trusted Southampton Cruise Centre with your holidays over the years means a great deal to all of us.

Thank you for your recommendation. We hope you have another wonderful cruise, and we look forward to helping you plan many more.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

Friendly yet professional service

Friendly, professional and experienced. Caroline was a great help with us in making the booking, This inc different cabins, extra's and overall costs. Thank you

21 juli 2026
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Svar från Southampton Cruise Centre

Hi Nigel,

Thank you for your lovely review.

We really appreciate you taking the time to share your experience with us.

We hope you have a fantastic cruise, and thank you for choosing Southampton Cruise Centre for your holiday.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

Vary helpful and quick in response I…

Vary helpful and quick in response I would deal with them again

16 juli 2026
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Svar från Southampton Cruise Centre

Hi Clive,

Thank you for taking the time to leave us a review.

It's always a pleasure to receive feedback like this. We really appreciate your support and hope you have a fantastic holiday.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

Great service

The phone was answered promptly. Rebecca was extremely helpful and friendly and answered all our questions.

20 juli 2026
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Svar från Southampton Cruise Centre

Hi Chris,

Thank you for your lovely review.

We'll make sure your kind comments are passed on to Rebecca. She'll really appreciate your feedback.

Thank you for choosing Southampton Cruise Centre. We hope you have a fantastic cruise and look forward to helping you again in the future.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

Great virgin cruise experience

Knowledgeable, helpful & informative

20 juli 2026
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Svar från Southampton Cruise Centre

Hi Simon,

Thank you for your fantastic review.

We really appreciate you choosing Southampton Cruise Centre for your Virgin Voyages booking, and we're delighted to have been part of your cruise journey.

Have an amazing holiday, and we look forward to helping you again in the future.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

I could not fault how Sam has been…

I could not fault how Sam has been helping us

20 juli 2026
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Svar från Southampton Cruise Centre

Hi Alastair,

Thank you for your review.

We'll make sure your kind comments are passed on to Sam. She'll really appreciate them.

Thank you for choosing Southampton Cruise Centre, and we hope you have a fantastic cruise.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

Came off the phone happy.

The person, Sam that we spoke to was patient, informed and very helpful. We came off the phone feeling happy that we has successfully booked the cruise and cabin that we wanted.

14 juli 2026
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Svar från Southampton Cruise Centre

Thank you for taking the time to leave us such a lovely review.

I'll make sure your kind comments are passed on to Sam. They'll mean a great deal to her.

We really appreciate your business and hope you have a fantastic cruise.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

So easy to deal with

So easy to deal with. Very good company

20 juli 2026
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Svar från Southampton Cruise Centre

Hi Steve,

Thank you for your kind review.

It really means a lot to receive such lovely feedback, and we appreciate you choosing Southampton Cruise Centre for your holiday.

We hope you have a fantastic cruise, and we'd love to help you again in the future.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

Straight forward

Straight forward
Pleasant manner
Good information

18 juli 2026
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Svar från Southampton Cruise Centre

Hi Paula,

Thank you for your lovely review.

We really appreciate your support and are delighted you chose Southampton Cruise Centre for your holiday.

We hope you have a wonderful cruise, and we look forward to helping you again in the future.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

Great Communication

Helped with all our enquiries in a extremely helpful & knowledgeable way

18 juli 2026
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Svar från Southampton Cruise Centre

Hi Louise,

Thank you for your lovely review.

We really appreciate you taking the time to share your experience, and we're so pleased you chose Southampton Cruise Centre for your holiday.

We hope you have a wonderful cruise, and if there's anything else you need before you travel, our team is always here to help.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

Excellent service booking is so easy.

Excellent service booking is so easy with Southampton Cruise Centre Jayne made sure she covered our requirements and we were happy with everything she recommended. We will definitely use them for our next cruise

18 juli 2026
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Svar från Southampton Cruise Centre

Hi Jayne,

Thank you for your lovely review.

We're so pleased you had such a positive experience booking with Southampton Cruise Centre, and it's wonderful to know you'll be returning to book your next cruise with us.

We'll make sure your kind comments are passed on to Jayne. We hope you have a fantastic holiday, and we look forward to helping you again soon.

Kind regards,
Southampton Cruise Centre

Betygsatt 5 av 5 stjärnor

Sam was amazing

Sam was amazing. We called as we had never been on a cruise before. She made sure we had the most appropriate room, fully understood everything included in our booking, told us about logistics before during and after and raved about the entertainment. So glad called.

18 juli 2026
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Svar från Southampton Cruise Centre

Thank you for your wonderful review.

We'll make sure your lovely comments are passed on to Sam. She'll be thrilled to know she helped make your first cruise booking such a positive experience.

Thank you for putting your trust in Southampton Cruise Centre. We hope you have an amazing first cruise, and if you need anything before you sail, we're only a phone call or email away.

Kind regards,
Southampton Cruise Centre

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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