Jacqueline was very professional and guided me through the booking process after finding us an ideal cruise. She made me relax and didn't rush me to book the cruise and gave me time to ensure it was... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Simply very pleased with the courtesy and kinness of the staff service and clarity they gave me. Also very impressed with the price of the premium drinks 🍸 package and variety of drinks available. Lo... Se mer
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Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Se mer
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We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Se mer
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Företagsinformation
Om Southampton Cruise Centre
Skrivet av företaget
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Kontaktuppgifter
298 Highfield Road, FY4 3JU, Blackpool, Storbritannien
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Utmärkt
372 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A very helpful booking agent
A very helpful booking agent, made the whole booking of this holiday do easy.
Thanks to Rebecca and Heather.
18 juli 2026
Svar från Southampton Cruise Centre
Hi Steve,
Thank you for your fantastic review.
Rebecca and Heather will be delighted to receive your kind comments. We'll make sure they're passed on.
Thank you for choosing Southampton Cruise Centre. We hope you have a wonderful holiday, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Excellent
Booking made easy
by helpful lady who handled my booking. She had a good grasp of what I wanted and answered all my questions. Very patient and friendly.
14 juli 2026
Svar från Southampton Cruise Centre
Thank you for your lovely review.
We're delighted to hear you felt looked after throughout your booking, and we'll be sure to pass your kind comments on to the team.
We really appreciate you choosing Southampton Cruise Centre and hope you have a fantastic cruise. If there's anything else you need before you travel, we're always here to help.
Kind regards,
Southampton Cruise Centre
Excellent service
Very good experience with the member of staff. She was helpful and knowledgeable. First time using the company, would definitely use again.
17 juli 2026
Svar från Southampton Cruise Centre
Hi Lynda,
Thank you for your lovely review.
We're so pleased your first experience with Southampton Cruise Centre was such a positive one, and it means a great deal to know you'd happily book with us again.
We hope you have a fantastic cruise, and if you need anything before you travel, we're only a phone call or email away.
Kind regards,
Southampton Cruise Centre
Good service and friendly
12 juli 2026
Svar från Southampton Cruise Centre
Hi Pamela,
Thank you for your review and for choosing Southampton Cruise Centre.
We really appreciate your support and hope you have a wonderful holiday. If you need anything before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Excellent service
Booking was easy and communication great. Very timely responses to queries.
6 juli 2026
Svar från Southampton Cruise Centre
Hi Karen,
Thank you for your lovely review and for choosing Southampton Cruise Centre for your holiday.
We're so pleased you've enjoyed your experience with us so far, and we really appreciate you taking the time to share your feedback.
We hope you have a fantastic cruise, and if there's anything else you need before you travel, we're always here to help.
Kind regards,
Southampton Cruise Centre
Always excellent
Everyone I have spoken to has been extremely helpful and knowledgeable and they make the booking process very easy
10 juli 2026
Svar från Southampton Cruise Centre
Hi Wendy,
Thank you for your business and for taking the time to leave such a lovely review.
We'll make sure your kind comments are passed on to the team.
We hope you have a wonderful cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Heather and the staff are helpful and…
Heather and the staff are helpful and friendly in finding the cruises and cabins you need. Great work.
16 juli 2026
Svar från Southampton Cruise Centre
Hi Lorraine,
Thank you so much for your kind review.
It's always lovely to hear when our team has made the booking experience an enjoyable one. I'll make sure Heather sees your comments.
We really appreciate your support and hope you have a fantastic time on your cruise.
Kind regards,
Southampton Cruise Centre
Very helpful
10 juli 2026
Svar från Southampton Cruise Centre
Thank you for your review, Glenn.
We appreciate your business and are delighted you chose Southampton Cruise Centre for your holiday.
Wishing you a fantastic cruise when the time comes.
Kind regards,
Southampton Cruise Centre
Svar från Southampton Cruise Centre
Thank you for your review, Juliette.
We're delighted you chose Southampton Cruise Centre for your holiday and really appreciate you taking the time to share your feedback.
We hope you have a wonderful cruise!
Kind regards,
Southampton Cruise Centre
Great service
We left this very late to try and find a cruise in a 2 week week window in August. Heather was great at understanding what we wanted and gave us 6 excellent options to look at.
Will definitely use Southampton Cruise again
15 juli 2026
Svar från Southampton Cruise Centre
Hi Gareth,
Thank you for your fantastic review.
Heather will be delighted to hear your kind comments, and we're so pleased she could help you find the right cruise.
We really appreciate your support and look forward to helping you again next time. Have a fantastic holiday!
Kind regards,
Southampton Cruise Centre
So easy to book on line and contact by…
So easy to book on line and contact by phone with very helpful staff
14 juli 2026
Svar från Southampton Cruise Centre
Thank you for your review.
We're delighted you've had such a positive experience with both our website and our team, and we really appreciate your kind comments.
Wishing you a wonderful holiday, and remember we're only a phone call or email away if you need us before you travel.
Kind regards,
Southampton Cruise Centre
Svar från Southampton Cruise Centre
Hi Svetlana,
Thank you for taking the time to leave a review.
We're pleased to hear you found the booking process straightforward, and we appreciate your feedback regarding the next steps. Comments like yours help us continue to improve the experience for our customers.
If you have any questions about your booking or what happens next, our team will be happy to help.
Kind regards,
Southampton Cruise Centre
Easy and friendly to book.
Easy and friendly to book.
Best price compare to other agencies
15 juli 2026
Svar från Southampton Cruise Centre
Hi Gil,
Thank you for your lovely review.
It's great to know you enjoyed booking with Southampton Cruise Centre, and we really appreciate you taking the time to share your experience.
Wishing you a fantastic cruise!
Kind regards,
Southampton Cruise Centre
I have booked many cruises for myself…
I have booked many cruises for myself and family we have always been very happy with the service
14 juli 2026
Svar från Southampton Cruise Centre
Hi Sue,
Thank you for your wonderful review.
Your continued support means a great deal to us, and we're delighted we've been able to help you and your family with so many holidays over the years.
We hope you have another fantastic cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Jennifer was so helpful and answered my…
Jennifer was so helpful and answered my 100 questions!! Thank you so much x
12 juli 2026
Svar från Southampton Cruise Centre
Hi Lynsey,
Thank you for your lovely review.
Jennifer will be delighted to read your kind comments, and we're so pleased she could help you book your holiday with confidence.
We hope you have a fantastic cruise, and if you think of question number 101, we're always here to help!
Kind regards,
Southampton Cruise Centre
It was easy to book
It was easy to book, and since my booking I had some question and the customer service is really good, they solved my problem quickly.
9 juli 2026
Svar från Southampton Cruise Centre
Thank you for your review, Orsolya.
We're delighted you've had such a positive experience with Southampton Cruise Centre, both when booking and afterwards.
If there's anything else we can help with before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
I dealt with Sam and she was great very…
I dealt with Sam and she was great very professional and understanding and she had a good knowledge of the ship as I haven’t been on this one before. She made me feel confident. Not always easy when you’re a lone traveller.
13 juli 2026
Svar från Southampton Cruise Centre
Hi Hedda,
Thank you for your wonderful review.
Sam will be delighted to hear your kind comments, and we're so pleased she was able to give you the confidence to book your holiday.
We hope you have a fantastic cruise, and if there's anything you need before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
quite simple ,Caitlyn was helpfull with…
quite simple ,Caitlyn was helpfull with a cheerful manner, all booked and paperwork with us .Thanks,
11 juli 2026
Svar från Southampton Cruise Centre
Thank you for your review, Terry.
Caitlyn will be delighted to hear your kind comments, and we're so pleased she could help get everything arranged for you.
We hope you have a fantastic cruise, and if there's anything else you need before you travel, please don't hesitate to get in touch.
Kind regards,
Southampton Cruise Centre
Very happy with my experience today
Very happy with my experience today. Jenny made booking a cruise very straight forward. She was friendly, patient with my queries and professional whilst sorting my booking.
12 juli 2026
Svar från Southampton Cruise Centre
Thank you for your review, Elaine.
We're delighted Jenny could help make your booking experience such a positive one, and she'll be so pleased to receive your lovely feedback.
We hope you have a wonderful cruise, and if you need anything before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
Jennifer was wonderful
Jennifer was wonderful, got me booked up at a great price. Would highly recommend to All to give them a try
12 juli 2026
Svar från Southampton Cruise Centre
Hi Kerry,
Thank you for your wonderful review.
Jennifer will be delighted to hear your kind comments, and we're so pleased she could help you find the right holiday.
Thank you for your recommendation. We wish you a fantastic cruise and hope to welcome you back again in the future.
Kind regards,
Southampton Cruise Centre
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