Jacqueline was very professional and guided me through the booking process after finding us an ideal cruise. She made me relax and didn't rush me to book the cruise and gave me time to ensure it was... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Simply very pleased with the courtesy and kinness of the staff service and clarity they gave me. Also very impressed with the price of the premium drinks 🍸 package and variety of drinks available. Lo... Se mer
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Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Se mer
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We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Se mer
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Företagsinformation
Om Southampton Cruise Centre
Skrivet av företaget
Leading UK Cruise Specialists
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
Where Customer Care Comes First
ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.
Kontaktuppgifter
298 Highfield Road, FY4 3JU, Blackpool, Storbritannien
- 02380 658 386
- cruises@southamptoncruisecentre.com
- www.southamptoncruisecentre.com
4,9
Utmärkt
370 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We’ve booked with Jenny Jones several…
We’ve booked with Jenny Jones several times now, and she’s always brilliant. She takes the time to explain all the options and never rushes us, even when my husband and family change their minds. I’d happily recommend Southampton Cruise Centre to anyone.
1 augusti 2026
Svar från Southampton Cruise Centre
Hi Diane,
Thank you so much for your continued support and for leaving such a wonderful review.
Jenny will be delighted to read your kind words, and we really appreciate your recommendation.
We hope you have another fantastic cruise, and we look forward to helping you and your family again in the future.
Kind regards,
Southampton Cruise Centre
Good price and superb customer service
Amy Hession was super patient and really helpful when booking my cruise. She was able to tailor the booking to exactly what I needed and the total cost was reasonable too.
Thoroughly recommended!
1 augusti 2026
Svar från Southampton Cruise Centre
Hi Rachel,
Thank you for your wonderful review.
Amy will be delighted to read your kind comments, and we really appreciate your recommendation.
We hope you have a fantastic cruise, and if there's anything you need before you travel, our team is always here to help.
Kind regards,
Southampton Cruise Centre
Fantastic Customer Service
Made a mistake on my booking (totally my fault as I booked online). Contacted Southampton cruise centre and they sorted it out immediately. Great customer service.
30 juli 2026
Svar från Southampton Cruise Centre
Hi Lisa,
Thank you for your wonderful review.
We're so pleased we could get everything sorted for you. Whether you book online or over the phone, our team is always here if you need us before or after your booking.
We hope you have a fantastic cruise and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Usual excellent service from Jenny
Usual excellent service from Jenny. Many thanks for making everything so easy
31 juli 2026
Svar från Southampton Cruise Centre
Thank you for your lovely review.
Jenny will be delighted to read your kind words.
We hope you have another fantastic cruise and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Unrivaled Service Excellence from Carolyn Markey
I worked with Carolyn Markey, and could not possibly express in words, the grace, persistence, and competence of her service. We had a difficult time finding affordable space on a cruise. She made it happen, and is the consummate professional.
30 juli 2026
Svar från Southampton Cruise Centre
Hi Regina,
Thank you for such a wonderful review.
We'll make sure Carolyn sees your lovely comments. Receiving feedback like this means a great deal to our team.
We hope you have a fantastic holiday and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Sam was really helpful in finding out…
Sam was really helpful in finding out what we wanted & took her time to explain everything.
29 juli 2026
Svar från Southampton Cruise Centre
Hi Helen,
Many thanks for your kind review.
Feedback like this really does mean a lot to our team, and Sam will be delighted to read your comments.
Have a fantastic cruise!
Kind regards,
Southampton Cruise Centre
Queen victoria cruises
Each time we have enquired regarding a cruise Sam has been excellent throughout. Guiding us pensioners all the way for a fabulous holiday. Always on ty end of a phone if we needed help.
27 juli 2026
Svar från Southampton Cruise Centre
Hi Glenys,
Many thanks for taking the time to leave such a lovely review.
We'll be sure to share your comments with Sam. Your continued support really does mean a great deal to everyone here.
Wishing you a wonderful cruise aboard Queen Victoria.
Kind regards,
Southampton Cruise Centre
My first cruise
It has been so easy to book my first cruise. Every thing is explained at every step in an easy and concise way. The follow up emails are also very explanatory. Excellent for first time cruisers.
28 juli 2026
Svar från Southampton Cruise Centre
Hi Christina,
Thank you for choosing Southampton Cruise Centre and for your wonderful review.
We hope the cruise is everything you're hoping for and the first of many. Have a fantastic holiday!
Kind regards,
Southampton Cruise Centre
We have never been disappointed with…
We have never been disappointed with cruise village/Southampton cruise centre
Always come up trumps with service. Thanks particularly go to Diane Ware for her dedication and friendship over many years.
23 juli 2026
Svar från Southampton Cruise Centre
Hi Harry,
Thank you so much for your continued support over the years and for leaving such a wonderful review.
Diane will be delighted to know how much her dedication has meant to you. We'll make sure she sees your kind words.
We hope you have another fantastic cruise.
Kind regards,
Southampton Cruise Centre
Great service
Call was answered almost immediately.
We received helpful advice on the ship of our choice, from the friendly call handler. Great service.
Would definitely recommend.
28 juli 2026
Svar från Southampton Cruise Centre
Hi Anne-Marie,
Thank you so much for your lovely review.
We really appreciate you taking the time to share your experience with us. Your recommendation means a great deal to everyone at Southampton Cruise Centre.
We hope you have a wonderful holiday and look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Svar från Southampton Cruise Centre
Hi Mr Burks,
Thank you for your continued support and for taking the time to leave us a review.
Wishing you another fantastic cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
I Booked a cruise with Southampton…
I Booked a cruise with Southampton Cruise Centre.
The call goes through to the Village Travel Group in Blackpool. I was lucky enough to get Becky, who was absolutely fantastic. Nothing was too much trouble, she was so helpful and lovely to deal with. I had to make changes, which she made straight away and without any fuss.
It made the experience of booking a cruise so much nicer. Many thanks, much appreciated.
27 juli 2026
Svar från Southampton Cruise Centre
Hi David,
Thank you for such a wonderful review.
Becky will be so pleased to read your kind words. It's always lovely to hear when one of our team has made such a positive impression.
We really appreciate you taking the time to share your experience and hope you have a fantastic cruise.
Kind regards,
Southampton Cruise Centre
Sue was very helpful above and beyond…
Sue was very helpful above and beyond lots of patience and dealt with me changing requests as I went along she was very professional
27 juli 2026
Svar från Southampton Cruise Centre
Hi Richard,
Many thanks for your wonderful review.
It's always a pleasure to receive feedback like this, and I'm sure Sue will really appreciate your kind words.
Have an amazing cruise.
Kind regards,
Southampton Cruise Centre
Easy booking online
27 juli 2026
Svar från Southampton Cruise Centre
Thank you for your review, Ulfin.
It's great to hear you found the booking process easy.
Wishing you a wonderful cruise and we're here if you need anything before you set sail.
Kind regards,
Southampton Cruise Centre
Jenny was so helpful
Jenny was great, so helpful, patient and was able to answer all our questions
26 juli 2026
Svar från Southampton Cruise Centre
Hi Sarah,
Thank you for your kind words.
Jenny will be so pleased to read your review. I'll make sure she sees it.
Wishing you a wonderful holiday.
Kind regards,
Southampton Cruise Centre
Amy was lovely ty helped book our…
Amy was lovely ty helped book our cruise for next year sorted everythingvout for us
25 juli 2026
Svar från Southampton Cruise Centre
Thank you for your lovely review.
We'll make sure your kind comments are passed on to Amy. She'll be delighted to read them.
Thank you for choosing Southampton Cruise Centre. We hope you have a wonderful cruise next year.
Kind regards,
Southampton Cruise Centre
Jenny was very helpful and was quick to…
Jenny was very helpful and was quick to sort out the cruise
25 juli 2026
Svar från Southampton Cruise Centre
Thank you for your lovely review.
We'll make sure your kind comments are passed on to Jenny. She'll really appreciate your feedback.
We hope you have a fantastic cruise, and thank you for choosing Southampton Cruise Centre.
Kind regards,
Southampton Cruise Centre
Svar från Southampton Cruise Centre
Hi Janet,
Thank you for your lovely review.
We really appreciate you taking the time to share your feedback and hope you have a wonderful holiday.
Kind regards,
Southampton Cruise Centre
Swift response to my call
Swift response to my call. Important business is long standing and personal touch.
Found all additional past cruise history for me. Good prices.
25 juli 2026
Svar från Southampton Cruise Centre
Hi Hayley,
Thank you for your lovely review.
We really appreciate your continued support and are grateful you've chosen Southampton Cruise Centre for your holidays.
We hope you have a fantastic cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
Just booked another cruise with Diane
Just booked another cruise with Diane. She is so helpful and friendly, nothing is too much trouble. Fantastic service.
17 juli 2026
Svar från Southampton Cruise Centre
Hi Keren,
Thank you so much for your continued support and for taking the time to leave such a lovely review.
We'll make sure your kind comments are passed on to Diane. She'll be delighted to read them.
We hope you have another fantastic cruise, and we look forward to helping you again in the future.
Kind regards,
Southampton Cruise Centre
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