Sofas & Stuff Omdömen 5 220

Gary and Manny were amazing! We had a bit of a tight squeeze getting upstairs, but knowing the product, they were able to advise the best way to maneuver our mattress and we managed. Great communication from ordering to delivery. Very excited for our new bed 🙏🏻

Love our sofa, brilliant quality. Gary and Manny were great with the delivery, helping to manoeuvre the sofa carefully through the house.

Having spent far longer than I imagined, due entirely to the excellent number of designs available, finally settled on a 3 seater Alwinton sofa. next up was choosing the fabric and once again was spoilt for choice . A luxurious Osborne & Little won out in the end . although not essential there was the opportunity for pre Christmas delivery which I was only to happy to accept. I was offered a sample of the material , to be sent to me , in order to help with choosing cushions, however, and this was the only disappointment in the whole process, having not received this after two weeks I had to call and ask again, it was sent very soon after my reminder.
A phone call on Wednesday , let me know my sofa was in and would be delivered on the Friday , on the day prior to delivery I got a 2 hour time slot as well.
Aden & Garry arrived promptly , having also called ahead when about 30 mins out . Delivery was very efficient and tidy, all packaing was cleared and removed with my asking, sofa set up along with a couple of useful bits of advise on stain guard protocols and plumping cushions when required,
all in all a pleasurable experience.
If you want to " go cheap " then Sofas & Stuff are probably not for you, but if you want quality with excellent customer service, then they are a great option.

From start to finish, Sofas & Stuff have been great. Paola in the St Albans store was so helpful and friendly and the turnaround time to get the sofa before Christmas was quicker than I expected. Nathan and Bylik put the sofa together, left no crumbs and gave me pointers on how best to maintain it. Friendly lads did a great job. The sofa its self is gorgeous. So happy with the purchase and refuse to move out of the corner section. Thank you.

Gary and Tyler were punctual, cheerful and meticulous. Our sofa and armchair were carefully positioned and checked and detailed instructions were given on what to do in the event of a stain. Top marks for courtesy and all-round helpfulness. Thank you, both.

Great delivery by Nathan and Bvlik - helped me put the sofa in the right place and were great with advice on sofa care etc

Thanks!

The service from Sofas and Stuff has been impeccable.
I ordered my sofa from Liberty at the Sutton Coldfield branch. She was extremely helpful from ordering swatches to arranging delivery.
The delivery went very smooth and the guy were very nice. And I love my new settee.
Thank you Sofas and Stuff
Di

This would have been a 5*review if the communication around delivery dates had been more proactive and expectations were managed better. Apart from that we can’t fault the service or product. A special shout out to Dan and Greg the delivery crew who were speedy, efficient, tidy and cheerful at 7.30 in the morning!

Ashley and her team at Sofa & Stuff, Tunbridge Wells, have made the whole experience of ordering sofas a very positive one. They were informed, went out of their way to organise samples and ultimately, helped me make decisions with ease. Thank you for all your professionalism and great products.

The process of choosing the sofa in the Eridge showroom was very thoughtful and patient. This therefore proved very helpful in choosing the most suitable sofa for us.

The delivery team of Jake and Dave were exceptional. They arrived early. The surplus unit was removed efficiently and they helped to move other furniture. The process of maintaining and protecting the new sofa was succinctly detailed to us.
Overall it was a very satisfying experience.

Excellent delivery service provided by Dave and Jake from Sofas and Stuff. Good communication and prompt. In addition, great care was taken when moving our new sofas into the house.

Our sofa and chair are magnificent - very happy! And Wendy in store was absolutely amazing in helping us to choose, so passionate and knowledgeable. Our delivery was great - Gary and Aden did a great job.
Our only area for improvement is that we did not know about the delivery until 24hrs before and were not given a times lot, only a date, and were then woken at 0700 exactly with a knock on the door which is a bit obscene given there was no warning of what time the delivery would arrive.
Overall though, excellent.

Sofas and Stuff at Heriard were very good from start to finish. Tracey served us, and was very helpful with her knowledge. Aden and Gary delivered the sofas and assembled them very well, neat and tidy.
I throughly recommend them all

Courteous delivery men who delivered my beautiful new furniture without drama. They cleared away all the packaging, explained the care plan and took the time to make sure everything was set up properly ( felt pads applied to base of feet etc) before they left. Sam and Lewis work well together as a team and did a professional job - Merry Christmas to you both and many thanks !

I had an exceptional experience with Tracey Grout from the Basingstoke branch. She made the act of choosing a sofa and armchair such fun and she really helped with the difficult art of selecting the right model and material. I’m absolutely delighted with the results and couldn’t be happier. I’d recommend this company to anyone. Thank you.

Good experience at Bristol showroom. Kept to promised delivery schedule. Dan and Jose delivered and installed expertly. Highly recommended.

We are delighted with our sofas. We had excellent support and advice from the staff in the Salisbury shop. Wendy and Lorraine in particular could not have been more helpful. They managed to get us an earlier than expected delivery and Gary and Nic were great. Thank you Sofas and Stuff and Happy Christmas to all.

A really good experience vs. other showrooms/brands we've tried. Gabriella in the Bristol store was a font of knowledge and really patient and creative helping us choose the right fabrics, sofa style, fillings, sizes, scatter cushions the lot.

Dan and Greg were our delivery team and were friendly, professional, on-time, clean and tidy.

The sofas look to be of fantastic build quality and comfortable. We opted for the firmer foam and feather seats for hopefully less plumping and initial impressions are good.

Jason in the Hungerford showroom was very helpful in choosing our sofa. The correspondence between the shop and then the delivery guys was excellent. Gary and Nic were really professional polite and did a great job putting the sofa exactly where we wanted, and giving us instructions on cushion plumping. All in all a great experience with Sofas and Stuff.

Sofas and Stuff offered a great service with good advice from their store at RedBrick Mill. Dominic Wright offered excellent advice and provided first class customer service. Our sofas were delivered on time and we are very pleased with them. An outstanding aspect of the service was the delivery team of Gary and Mark. They arrived at 7am on a miserable wet December morning, had to wake is up and then help move out the old sofas before installing the new ones. Despite this and their very early start from the depot, they were fantastically cheerful, polite, enthusiastic and helpful. They took great pride in installing the new sofas and ensuring we were completely happy before they left. The best delivery team we have ever experienced.