sniffspot.comOmdömen 

48
TrustScore 3.5 av 5

3,6

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I've been a long time supporter of sniffspot but it has gone massively downhill since they started to require memberships. I've just logged in to my long time account only to discover I now need a mem... Se mer

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Betygsatt 5 av 5 stjärnor

I don't use the subscription service so I can't speak to the reviews related to that issue, however we LOVE taking our Staffy to Sniffspots. She can be reactive so having a private place for her to r... Se mer

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Betygsatt 3 av 5 stjärnor

I like that I have an option to take my dog to a private yard since dog parks are not an option for my reactive dog. But I think most new people renting out their yards begin with a reasonable price t... Se mer

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Betygsatt 5 av 5 stjärnor

I'm so happy this service exists. I use it regularly to find places to take dogs from my local shelter out on field trips. Many of of the dogs are stressed and dog-reactive, so having a place where th... Se mer

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Företagsinformation


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

48 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

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3,6

Alla omdömen

(48)

46 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Love it!

I've been a member of Sniffspot for 2.5 years and I have had a great experience time and time again! There are a couple of Sniffspots near me that my dog really enjoys and few places farther out that we haven't made the trek to yet.
Overall, the process of booking/billing/payments/membership are pretty simple despite the 1-star reviews complaining about billing practices (sounds like user error to me).
The hosts have amazing properties and I'm thankful they share that with the community through this app. So, I'll continue to use Sniffspot when my dog needs a break from his 'boring' home routine. Thank you for a great app!

3 maj 2026
Omdöme utan inbjudan
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Svar från sniffspot.com

Thank you so much for your thoughtful review and for being part of the Sniffspot community for the past 2.5 years!

We’re thrilled to hear that you and your dog have consistently had great experiences and found favorite spots to enjoy together. It’s wonderful to hear that the booking and membership process has felt simple and straightforward for you as well.

Our hosts truly do an amazing job creating welcoming spaces for dogs to explore, play, and break out of their routines, and feedback like yours means so much to both our team and the host community.

Thank you again for your support, your kind words, and for continuing to trust Sniffspot with your pup’s adventures!

Betygsatt 3 av 5 stjärnor

Review

I like that I have an option to take my dog to a private yard since dog parks are not an option for my reactive dog. But I think most new people renting out their yards begin with a reasonable price the after they get some good reviews raise their hourly rates to be too expensive for me to go more than once a week. Also one renter denied me access after I gave her a 4 star review instead of 5 stars. That makes me hesitant to give anyone a review.

28 maj 2026
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Svar från sniffspot.com

Thanks for taking the time to share your experience and feedback. We’re glad to hear that Sniffspot has provided a safe alternative to traditional dog parks for you and your reactive dog.

We also appreciate you sharing your concerns regarding pricing and the review experience. Because Sniffspots are independently hosted, hosts are able to set and adjust their own pricing over time based on demand, amenities, maintenance, and other factors. We understand, though, how frustrating it can feel when favorite spots become less affordable.

We’re especially sorry to hear about your experience after leaving a 4-star review. Guests should always feel comfortable leaving honest feedback about their visits, and we understand how that situation could make reviewing feel uncomfortable moving forward.

Feedback like this helps us continue improving the experience for both guests and hosts across the platform. We truly appreciate you being part of the Sniffspot community and taking the time to share your perspective.

Betygsatt 5 av 5 stjärnor

I absolutely LOVE Sniffspot

I absolutely LOVE Sniffspot! As a rescue coordinator for a dog rescue, Sniffspot plays an important role in helping me evaluate and introduce a new dog to its potential adoptive family in a safe, secure, and calm environment. Sniffspot is also great when transporting dogs over long distances so you and the dog can get out and stretch your legs.

18 april 2026
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Svar från sniffspot.com

Thank you so much for the incredible work you do in rescue, and for sharing how Sniffspot has helped support that work.

It means so much to hear that Sniffspot has provided a safe, calm environment for introductions between rescue dogs and potential adoptive families. Creating spaces where dogs and people can connect comfortably and without unnecessary stress is exactly what we hope to support.

We also love hearing how useful Sniffspot has been during long-distance transports. Giving dogs a secure place to decompress, stretch their legs, and relax during travel can make such a difference.

Thank you again for everything you do for rescue dogs and for being part of the Sniffspot community!

Betygsatt 5 av 5 stjärnor

WE LOVE SNIFFSPOTS!!

I don't use the subscription service so I can't speak to the reviews related to that issue, however we LOVE taking our Staffy to Sniffspots. She can be reactive so having a private place for her to run & explore is awesome. We also take advantage of these places when she is in heat so she doesn't get stir crazy for those couple weeks.

24 maj 2026
Omdöme utan inbjudan
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Svar från sniffspot.com

Thank you so much for sharing your experience! We’re thrilled to hear how much you and your Staffy enjoy Sniffspots.

Creating safe, private spaces for dogs who may be reactive or need a little extra room and freedom is exactly why Sniffspot exists. We also love hearing how helpful Sniffspot has been during heat cycles, giving dogs a chance to safely burn energy and explore without the stress of public spaces.

It means so much to hear that Sniffspot has become such a positive part of your routine. Thank you again for your kind words and for being part of the Sniffspot community!

Betygsatt 5 av 5 stjärnor

An easy and safe alternative to dog parks

I’ve been using Sniffspot for a few years for my own dogs when we travel. It is a game-changer. I’ve also been a Sniffspot host for a few years now, and I am so happy to offer it for others to have an inexpensive way to run their dogs when they may not otherwise have the yard space or fencing. It takes away the worry of what you may encounter at a dog park. As a growing app and company, I’m sure there are growing pains and the need to try different things out, but the company has so far responded quickly to a few one-off questions and requests.

4 maj 2026
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Svar från sniffspot.com

Thank you so much for sharing your experience and for being both a longtime guest and host in the Sniffspot community!

It means so much to hear that Sniffspot has been a game-changer for your own dogs while traveling, and we especially appreciate your perspective as a host providing safe, affordable spaces for other dogs to run and explore. Creating alternatives to traditional dog parks where dogs and their humans can feel more comfortable and relaxed is exactly what Sniffspot is all about.

We also truly appreciate your thoughtful perspective on the realities of a growing platform. Our team is always working to improve the experience for both guests and hosts, and feedback like yours helps us continue learning and growing.

Thank you again for your support, for opening your space to the community, and for being such an important part of Sniffspot!

Betygsatt 5 av 5 stjärnor

Me and my dogs love sniffspot!

Me and my dogs love sniffspot!! I dont know what we would do without it. It's perfect to let my selective dogs run and play without worrying.

23 maj 2026
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Svar från sniffspot.com

Thank you so much for your kind words! We’re so happy to hear that you and your dogs love Sniffspot.

Creating safe, private spaces for dogs of all personalities and comfort levels is exactly why Sniffspot exists, and it means so much to hear that it has made a difference for you and your selective dogs. Giving dogs the freedom to run, play, and explore without added stress or worry is something we care deeply about.

Thanks again for being part of the Sniffspot community and for sharing your experience with us!

Betygsatt 5 av 5 stjärnor

We LOVE Sniffspots!

I LOVE Sniffspots. My little dog loves to run and is often seen as prey to other dogs in dog parks. I feel she is safe in a Sniffspot. I find the subscription process easy to use, I’ve cancelled and restarted my membership a couple times. We most recently used it while on a road trip, my dog loved getting out to run in the midst of a 26 hour drive.

7 maj 2026
Omdöme utan inbjudan
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Svar från sniffspot.com

Thank you so much for sharing your experience! We’re thrilled to hear that Sniffspot has helped your little dog safely enjoy the freedom to run and explore.

Creating private spaces where dogs of all sizes, personalities, and comfort levels can play without the stress of traditional dog parks is exactly why Sniffspot exists. We especially love hearing how helpful Sniffspot was during your road trip — a happy dog break during a 26-hour drive sounds like such an adventure!

We also appreciate your kind words about the membership experience. Our team works hard to make managing memberships as simple and flexible as possible.

Thanks again for being part of the Sniffspot community and for taking us along on your travels!

Betygsatt 2 av 5 stjärnor

Has potential - individual yards vary; customer support 2 weeks behind

***I decided to update this post to comment on the fact that they had someone respond to my review IMMEDIATELY, but still haven't responded to my email regarding the fact that I was locked out of the SniffSpot I prepaid for. I'm docking a star for these misaligned priorities. Also I noticed that these reviews don't show up when you Google SniffSpot - you have to actually go looking for them. The idea of renting private yards is awesome for my dog but the execution of the company leaves a lot to be desired***
As far as the yards for rent, it depends on the individual yard. First yard I went to had a muddy spot that the host didn't warn me about and my dogs were FILTHY! The host never responded to my messages.
The 2nd and 3rd yards I went to were nice with no issues.
But the 4th yard I went to.....I was locked out. Host never mentioned that the space was locked and never gave me the code. When I contacted SniffSpot through email (no phone contact available) I got an auto reply saying they were 2 weeks behind on emails!!!
Overall this service has potential and I will wait to see if I get a credit refund for the yard I wasn't able to use
My advice is to message the host before booking, and if they don't respond, don't rent that space. The two yards that I had no issues with, both hosts responded to me, and the 2 yards I had issues with, neither host responded to me.

21 maj 2026
Omdöme utan inbjudan
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Svar från sniffspot.com

Thanks for taking the time to share your experience and feedback. We’re glad to hear you found several Sniffspots that worked well for you and your dogs, though we’re sorry some visits fell short of expectations.

Because each Sniffspot is independently hosted, experiences can vary from location to location. Hosts are expected to provide accurate information about their spaces and communicate important access details before visits, and we understand how frustrating it must have been to arrive at a locked spot without the information you needed.

We also recognize your frustration regarding support response times. Our team works hard to respond as quickly as possible, especially when time-sensitive booking issues arise, and we know delays can make situations like this even more disappointing.

We appreciate your thoughtful feedback and practical advice for other guests. Feedback like this helps us continue improving both the guest experience and host communication standards across the platform. If there are any unresolved concerns regarding your booking or refund request, please reach out to [support@sniffspot.com](mailto:support@sniffspot.com) so our team can review the account details further.

Betygsatt 5 av 5 stjärnor

Simple and easy to use website

Simple and easy to use website. The subscription is inexpensive and I have found many wonderful, private places to let my reactive dogs enjoy some off leash fun.

15 april 2026
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Svar från sniffspot.com

Thank you so much for your kind words! We’re thrilled to hear that you’ve found the website simple and easy to use and that Sniffspot has helped your reactive dogs safely enjoy off-leash time.

Creating affordable access to private spaces where dogs can run, explore, and have fun without the stress of traditional dog parks is exactly why Sniffspot exists. We’re especially happy to hear you’ve discovered so many wonderful spots for your pups to enjoy.

Thanks again for being part of the Sniffspot community and for sharing your experience!

Betygsatt 4 av 5 stjärnor

We use sniffspot weekly for our two…

We use sniffspot weekly for our two pups. We have found four that we love and visit on a rotating basis. I have had zero problems with the billing that most of these reviews are complaining about. My only complaint is that, though I've contacted customer service twice about this, the website still thinks I live 100 miles from where I actually live, and I don't seem to be in control of that. Sniffspot says they'll fix it, but it never is fixed. It's very frustrating to try to find new spots when the site doesn't know where I am.

28 maj 2026
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Svar från sniffspot.com

Thank you for sharing your experience and for being such a regular part of the Sniffspot community! We’re so happy to hear that you and your pups have found several favorite spots to enjoy each week.

We also appreciate you calling out your experience with billing and subscriptions. We know many guests rely on Sniffspot regularly, and we work hard to make the membership experience straightforward and reliable.

At the same time, we’re sorry to hear about the ongoing location issue you’ve experienced on the website. We understand how frustrating it can be when search results are centered in the wrong area, especially when trying to discover new spots nearby. We appreciate your patience and your previous outreach to support regarding the issue.

Feedback like this helps us continue improving the platform experience, and we’d still encourage you to reach back out to support@sniffspot.com so our team can investigate the location settings on your account further.

Betygsatt 5 av 5 stjärnor

Allows freedom with peace of mind

I have been a member of Sniffspot for a few years. Never had an issue with them. Easy to book, and easy to cancel.
Sniffspot is the only place I can take my dog out, without having to worry about a thing. In my area, we have a lot of loose dogs, and have not had good encounters with while walking my leashed dog.
Sniffspot and their hosts have been heaven sent for us. Sniffspot allows us to have the freedom with the peace of mind. It’s not only therapeutic for my dog, but myself as well!

27 maj 2026
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Svar från sniffspot.com

Thank you so much for sharing your experience and for being part of the Sniffspot community for so many years!

We’re incredibly happy to hear that Sniffspot has provided both you and your dog with freedom and peace of mind. Creating safe, private spaces where dogs can run and explore without the stress of loose dogs or difficult encounters is exactly why Sniffspot exists.

It means so much to hear that these experiences have been therapeutic not only for your dog, but for you as well. Our hosts work hard to create welcoming spaces, and feedback like yours truly means a lot to both our team and the host community.

Thank you again for your support and for trusting Sniffspot with your pup’s adventures!

Betygsatt 5 av 5 stjärnor

My Aussies LOVE their SniffSpot

The SniffSpot I take my 2 Australian Shepherds to is the best spot for us. There is plenty pf room for my boys to run themselves silly. Our spot has seasonal decorations to take pictures with, a ball launcher, plenty of toys to toss about and they even have a stick library for those that prefer sticks. If you're looking for a safe place to take your dogs, away from unsupervised dogs in a public dog park. Then you should consider signing up with SniffSpot and find your favorite spot.

9 maj 2026
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Svar från sniffspot.com

Thank you so much for sharing your experience! We absolutely love hearing how much your Australian Shepherds enjoy their SniffSpot adventures.

Your favorite spot sounds incredible — from the seasonal photo setups to the ball launcher, toys, and even a “stick library,” it’s clear that the host has created such a thoughtful and fun environment for dogs and their humans. Hosts like this truly help make the Sniffspot community special.

We’re especially happy to hear that your boys have a safe place to run, play, and burn off energy away from the unpredictability of crowded public dog parks. Creating private spaces where dogs can relax and have fun safely is exactly why Sniffspot exists.

Thank you again for your kind words and for recommending Sniffspot to other dog parents!

Betygsatt 5 av 5 stjärnor

I have taken my 2 dogs to various…

I have taken my 2 dogs to various Sniffspots over the past few years as I no longer visit dog parks for various reasons.
I usually only go to ones over 10 acres as my dogs love to run. They also love a water feature. The one I have been going to lately is 10 min. away, 15 acres with an open area, woods, a creek and a pond so they are in heaven. I can be there worry free. And if the weather turns bad I can cancel within 2 hrs. I love Sniffspots!

14 maj 2026
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Svar från sniffspot.com

Thank you so much for sharing your experience and for being part of the Sniffspot community over the years!

Your favorite spot sounds like an absolute dream for adventurous dogs. Open space, woods, a creek, and a pond all within a short drive sounds like paradise for pups who love to run and explore. We’re so happy to hear your dogs have a place where they can enjoy themselves freely while you can relax worry-free.

We also appreciate you mentioning the flexibility around cancellations when weather changes unexpectedly. We know that convenience and peace of mind are important parts of the experience for dog parents.

Thank you again for your kind words and for trusting Sniffspot with your dogs’ adventures!

Betygsatt 5 av 5 stjärnor

I have booked this spot many times

I have booked this spot many times. My Dog loves it, plenty of space for him to run and sniff around.
Always clean and private. A bit of human activity from time to time, but not an issue at all.

10 maj 2026
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Svar från sniffspot.com

Thank you so much for sharing your experience! We’re thrilled to hear that you and your dog have found a favorite Sniffspot to return to again and again.

It’s wonderful to hear that the space has stayed clean, private, and enjoyable for your visits, and that your dog has so much room to run and explore. We know how important it is for dogs to have a safe environment where they can sniff, play, and relax comfortably.

Thank you again for your continued support and for being part of the Sniffspot community!

Betygsatt 5 av 5 stjärnor

Great for my Lola

I've been using Sniffspot for quite a few years. My dog is reactive but loves to run around and get her zoomies out, and this allows her to do it. We have used many different locations and have never had any issues. Going to enjoy the swimming pool next month.
I used today's date, even though we didn't go anywhere today. I just wanted to write a review on my experience.

28 maj 2026
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Svar från sniffspot.com

Thank you so much for sharing your experience and for being part of the Sniffspot community for so many years!

We’re so happy to hear that Sniffspot has given Lola a safe space to run, explore, and get her zoomies out comfortably. Creating private environments where reactive dogs can enjoy freedom and enrichment without the stress of crowded public spaces is exactly why Sniffspot exists.

It’s wonderful to hear that you’ve enjoyed so many different locations over the years without issues, and we hope you and Lola have an amazing time at the swimming pool next month!

We also appreciate you taking the time to leave a review just to share your experience with the community. Thank you again for your support!

Betygsatt 1 av 5 stjärnor

Too Confusing — No Way to Filter Nearby

I looked into SniffSpot but found their subscription and billing practices very confusing and frustrating. Trying to figure out exact locations, memberships, and fees felt like a waste of time. There’s no way to filter for places close to you either. For me, it’s much simpler to stick with free public dog parks.

5 april 2026
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Svar från sniffspot.com

Thanks for taking the time to share your feedback. We’re sorry to hear the experience felt frustrating and confusing. That’s never what we want for our users.

Sniffspot does allow guests to search and filter for spots near their location, but we understand that the discovery and booking experience may not have felt as intuitive as it should have. We’re continually working to make pricing, memberships, and search tools clearer and easier to navigate.

For additional information about our optional membership program and benefits, guests can also visit sniffspot.com/membership.

We appreciate you giving Sniffspot a try and sharing your perspective. Feedback like this helps us continue improving. If you’d ever like help finding spots in your area or navigating memberships, our team is always happy to assist at support@sniffspot.com.

Betygsatt 1 av 5 stjärnor

Attempted fraud charge

Created an account and put in my card information but never used the service. Cancelled it but then SNIFFSPOT tried charging me $192. Thankfully my bank detected it as fraud or else I would have been upset. Do better

23 mars 2026
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Svar från sniffspot.com

Thanks for taking the time to share your feedback. We’re sorry to hear about your frustration and understand how concerning an unexpected charge attempt can feel.

Sniffspot memberships can be canceled at any time through the account settings page. We would appreciate the opportunity to review what happened here, as we’re unable to verify account-specific details through Trustpilot.

Please reach out to our team at support@sniffspot.com so we can take a closer look at your account, confirm the billing history, and help clarify any confusion.

We appreciate the feedback and take concerns about billing very seriously.

Betygsatt 1 av 5 stjärnor

They continued to charge me for 4…

They continued to charge me for 4 months after my cancellation. Customer service even said I cancelled but there was a glitch in their system. Refused to give a full refund.

20 februari 2026
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Svar från sniffspot.com

Thanks for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating this situation must have been.

While subscription cancellations are intended to take effect immediately, we recognize that technical issues can occasionally create problems, and we understand your disappointment regarding the resolution you received.

Our team reviews billing concerns carefully and, when appropriate, issues refunds for unused membership time and credits. Refund eligibility can vary if membership benefits or credits were used during the billing period.

We appreciate you bringing this experience to our attention, as feedback like this helps us continue improving both our systems and customer experience. If there are any unresolved concerns, we’d still encourage you to reach out to support@sniffspot.com so our team can take another look at your account.

Betygsatt 1 av 5 stjärnor

Wonky subscription service

SniffSpot made multiple charges in one day against an old canceled credit card despite being provided with a new credit card number. They then claimed via email they did not charge that card, despite all evidence to the contrary.

I have no idea how this was accomplished. There is no number to call anyone to deal with a significant issue.

Email is glacially slow. The dog yard I visited is nice, but after this mess I would never use this service.

17 februari 2026
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Svar från sniffspot.com

Thanks for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating and concerning unexpected billing issues can be.

Sniffspot does not intentionally charge canceled payment methods, and we’d want to carefully review any situation involving duplicate charges or payment method confusion. In some cases, banks may continue processing recurring subscription charges through account updater services even after a card has been replaced, but we understand how this experience would still feel alarming from your perspective.

We also recognize your frustration with the speed of email support. Our team works to respond as quickly as possible, especially for billing-related concerns, and we know timely communication is important when resolving sensitive issues like this.

We appreciate your feedback and are glad to hear you and your dog enjoyed the spot itself, even though the overall experience fell short. If there are any unresolved concerns, please reach out to support@sniffspot.com so our team can review the account details further.

Betygsatt 2 av 5 stjärnor

Be aware of billing practices

We liked the few sniff spots we used in the area. They were clean and safe.

The reason for the 2 stars is their billing practices. I had a 7 day free trial that ended on 12/30. I had set up a "bronze plan" which was $20 / month. On 12/31, Sniffspot charged my card $20. On 1/1/26, they charged me another $20 for the month of January. Apparently they bill on the 1st of the month and do not prorate for the previous month. So, I have paid $40 for 1 day in December and the month of January.

I contacted customer service and they explained why I had two charges on my card. I responded asking why the previous month was not prorated and have not heard back again.

10 januari 2026
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Svar från sniffspot.com

Thanks for taking the time to share your feedback. We’re glad to hear you enjoyed the Sniffspots you visited and found them clean and safe for your dog.

We also understand your frustration regarding the timing of the membership charges and the communication around billing. Memberships do renew on a monthly billing cycle, and we recognize that the timing surrounding free trial conversions can sometimes feel confusing or unexpected.

While we’re glad a refund was ultimately issued, we’re sorry there was a delay in follow-up communication while your concerns were being reviewed. Our team aims to respond to billing questions as thoroughly and promptly as possible, and we understand how frustrating delays can be.

We appreciate you bringing this experience to our attention, as feedback like this helps us continue improving both our billing communication and customer support experience. If you still have unresolved concerns, please reach out to support@sniffspot.com so our team can review your account details further.

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