Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

As someone who has had to shave my legs everyday due to fast hair re-growth I was skeptical about trying this product. However, after 8 weeks I have noticed a big difference in the speed of the hair... Se mer

Betygsatt 5 av 5 stjärnor

I have gone from shaving my underarm three times a week to hardly having to do it once and I have been only using the device for 4 weeks. I can’t wait to use on my legs, very easy to use and very coo... Se mer

Betygsatt 5 av 5 stjärnor

It's a pretty great device! Works super well, with the results being visible after two weeks. My only comment would be that the time between the flashes is medium-speed (not fast) so the process... Se mer

Betygsatt 4 av 5 stjärnor

Very cooling and a noticeable reduction in hair after 4 weeks, even in bikini line. Really enjoyed the cooling, and recommend ensuring area is freshly shaved, as any leftover hair is more painful... Se mer

Företagsinformation

  1. Hälsocenter
  2. Leverantör av skönhetsprodukter
  3. Hårborttagning
  4. Hårborttagning med laser

Skrivet av företaget

Permanent IPL hair removal for body and face. SmoothSkin offers an unparalleled beauty experience in the comfort of your own home. Whether you’re looking for a personalised treatment or ultrafast IPL we have you covered.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

102 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Faulty IPL quickly replaced…

I had a faulty unit which was quickly replaced with a new one, there’s since been a newer model do I was sent that! I was over the moon! I would highly recommend this company and have trust in my purchases as I know they’d rectify any issues!

5 februari 2019
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Eleven treatments in.

Have just completed my 11th treatment. My legs have a massive reduction in hair and the growth has slowed down dramatically, the overall appearance of my skin has also improved. My bikini and underarm hasn't responded quite so well but that's to be expected, i will just continue the treatment.
Some areas are more difficult to treat such as the shin, due to the bone and not being able to get flush contact, i resolved this by turning the angle of the device.

3 februari 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst service ever and machine smoked!! They are not considering the guarantee!

I bought the smooth skin bare a year ago approx. I hadnt used it much (every 3 months) and one day in November started smoking and stopped working. I contacted customer service since it has 2 years of guarantee. It took me 3 calls to get someone with a solution and put me in touch with someone for a replacement of the Machine (her name was Rochelle). After confirming that they would replace it, they are gone! almost 1 month and half since they don’t reply to my emails (5 emails and one call)!!! So dissapointing! NEVER EVER Buy this machine!

2 februari 2019
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hi Maria,

We’re really sorry to hear this. We’d really like to investigate, and of course to put things right for you as soon as possible. We’ve sent you a private message and hope to hear back from you soon.

Thanks,

The SmoothSkin Team

Betygsatt 1 av 5 stjärnor

The worst product and company

Stay away! Stay away ! Stay away! I can’t remember a time where I had used such a bad product and delt with even worse customer service. I have never written a review let alone a bad review for a product but I needed to do it for a company like smooth skin.

I had first purchased the product and after it not working for me I wanted to return it as I was in my 90 day money back guarantee. Oh how wrong I was.

If you go on their website you will see that they have been very tactful with not mentioning how to return the product and when the customer could expect to get their money back.

It took me nearly a month and extremely frustrating phone calls to get sent a return label and surprise surprise it’s been a month and a half since I sent my product back and still no sign of my £300!!!!!!!!!!

Please please please if you don’t want to lose hundreds of pounds do not buy their products.

30 januari 2019
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hi Madhvi,

We’re sorry to hear that you’ve had problems returning your product for a refund under our 90-day money-back guarantee. Your experience with is absolutely not how we like to treat our customers, and so we’d really like to investigate what’s gone wrong here, and of course to put things right as soon as possible. We’ve sent you a private message and hope to hear back from you soon.

Thanks,

The SmoothSkin Team

Betygsatt 5 av 5 stjärnor

Really works!

I was beyond skeptical to try this but figured I had nothing to lose since I would be able to return it. I tried it and have been using it for about 2 months and am noticing a drastic difference already! I used to have to shave my legs like every other day and it’s been a week and a half since I’ve shaved and i still have no hair on my legs! I am definitely impressed and would recommend this machine!

30 januari 2019
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

It’s taken a bit of getting used to but…

It’s taken a bit of getting used to but at last I am getting the desired results although there are still quite a few hairs coming through on my legs. Hopefully with the repeat treatment they will disappear. My underarms are still looking good though.

24 januari 2019
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

So far it’s been good I haven’t seen…

So far it’s been good I haven’t seen results yet but I need to uses it for another onth. I am hoping there is replacement heads for lines, veins pigmentation.
Please let me know

23 januari 2019
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hi Julie,

Thanks for taking the time to write a review. We’re glad to hear that you’re getting on well with your new SmoothSkin device. Please note though, our products are designed to tackle unwanted hair only.

If you’d like to chat through your regime with one of our trained advisors to get the most from your treatments please feel free to get in touch by email at support-uk@smoothskin.com, or by telephone at 0303 031 1024.

Thanks,

The SmoothSkin Team

Betygsatt 5 av 5 stjärnor

Amazing product

Amazing product, highly recommended, so good. Recommended to a frnd and she ordered too. Both of us so happy.

22 januari 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is amazing ....

I have only used this for about 4 weeks now and I've already seen a slowing in the hair growth on my body and face. I did try different things before, including laser treatment, and so far this is the only efficient way my hair showed a slowing in growth/ re-appearing so far. I hope that by the end of the 12 weeks I will experience the promise made regarding using Smooth Skin, I have high hopes looking at the results so far. Thank you, I am delighted so far.

21 januari 2019
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Terrible on facial hair!

It works ok on legs, arm pits and bikini line but terrible on my facial hair. It is now worse than before. Due to having to shave in preparation in using the smooth muse, I now have stubble on my chin within 12hrs. Very frustrating! So have mixed feelings about the product.

25 december 2018
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hi,

Thanks for your review. We're really sorry to hear that you’re struggling to get the results you were looking for on your facial hair. As you’re seeing results elsewhere it does sound like you’re using the device correctly, but if there’s anything at all that we can do to help please get in touch with our customer care team so that we can talk through your individual treatment regime and offer any extra advice or tips. You can reach us by email at support-uk@smoothskin.com, or on the phone on 0303 031 1024.


Thanks,

The SmoothSkin Team

Betygsatt 1 av 5 stjärnor

You can't return it if it doesn't work…

You can't return it if it doesn't work for your skin type. US customers are no allowed to return merchandise. They didn't even respond to my email about the refund. I just got this automatic reply. Secondly, according to the skin tone pictures, I thought it work but apparently I was wrong. $279.00 lost but I wouldn't recommend due to how hard it is to contact someone if you have an issue.

19 december 2018
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hi Julia,

We’re really sorry to hear that you’ve had problems reaching our support team to return your order. Our US customers are absolutely welcome to return products for a full refund under our money-back guarantee, so if you’ve been told differently something has definitely gone wrong here. We’d really like to look into this and put things right for you. Please keep an eye on your inbox, we’ll be in touch shortly.

Thanks,

The SmoothSkin Team

Betygsatt 1 av 5 stjärnor

Waste of money !

I have been using this now for approx 12 weeks and I have had no change in hair regrowth!
So to me it was a waste of money ! I really hoped that this would work as I had read some good reviews!

14 december 2018
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hi Jo,

Thank you for writing a review. We're really sorry to hear that you haven't achieved the results you were expecting and we’d like to look into this for you. Can you get in touch with our customer care team so that we can talk through your individual treatment regime and double check that your hair type is suitable for IPL treatment? If you’ve missed the window for our 90-Day Money-Back Guarantee, our customer care team may still be able to help. Please drop us an email to support-uk@smoothskin.com, or give us a ring on 0303 031 1024. Our advisors will be happy to discuss your individual regime and offer any extra advice or tips.


Thanks,

The SmoothSkin Team

Betygsatt 5 av 5 stjärnor

As someone who suffers from pcos

As someone who suffers from pcos, trying to keep my legs smooth and hair free is a nightmare, daily shaving soon turns into a dreaded chore. I actually stumbled across smoothskin muse on Instagram and thought it was worth trying. I’m so glad I did. After 3 weeks of use under my arms we’re almost hair free, the regrowth is so slow that i now only shave them once a week and even at that there’s only 1 or 2 short hairs. I’ve been using it for 12 weeks now and my legs are now hair free for the 1st time in a long time! I can’t recommed smoothskin muse enough! I’ve never reviewed a product before but this was worth reviewing, especially if I can help anyone with pcos who thinks there’s nothing out there that can help.

14 december 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Smoothskin IPL

I did a fair bit of research before investing in Smoothskin. I’m so glad that I did as it’s made a huge difference for me. I mostly use it for my face at the moment and as I’m sure some of you ladies will understand how time consuming and debilitating it can be to have this issue.
However, smoothskin has given me back some long lost confidence and I hope with continued use, my confidence will continue to improve. Definitely recommended.

12 december 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

No more whiskas

I'm at that difficult age where whiskas are sprouting everywhere. In the space of only weeks I have smooth everything and my complexion is brighter. Also really pleased with the quality of the appliance. It was a lot of money but I feel I got value.

12 december 2018
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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