Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ook wij kregen een verzendbericht dat niet traceerbaar was, zonder levering uiteraard. En meerdere keren per week marketing e-mails, maar geen reactie op onze contact pogingen over de bestelling die n... Se mer

Betygsatt 5 av 5 stjärnor

It's a pretty great device! Works super well, with the results being visible after two weeks. My only comment would be that the time between the flashes is medium-speed (not fast) so the process... Se mer

Betygsatt 4 av 5 stjärnor

Very cooling and a noticeable reduction in hair after 4 weeks, even in bikini line. Really enjoyed the cooling, and recommend ensuring area is freshly shaved, as any leftover hair is more painful... Se mer

Betygsatt 5 av 5 stjärnor

I didn’t expect much when I got this device, as it was my first time using IPL and I wasn’t sure it would actually work, but the results have been much better than anticipated! It took about... Se mer

Företagsinformation

  1. Hälsocenter
  2. Leverantör av skönhetsprodukter
  3. Hårborttagning
  4. Hårborttagning med laser

Skrivet av företaget

Permanent IPL hair removal for body and face. SmoothSkin offers an unparalleled beauty experience in the comfort of your own home. Whether you’re looking for a personalised treatment or ultrafast IPL we have you covered.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

100 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Fraude en bedrog?

Ook wij kregen een verzendbericht dat niet traceerbaar was, zonder levering uiteraard. En meerdere keren per week marketing e-mails, maar geen reactie op onze contact pogingen over de bestelling die niet geleverd werd....

2 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really impressed with this device!

I didn’t expect much when I got this device, as it was my first time using IPL and I wasn’t sure it would actually work, but the results have been much better than anticipated!

It took about 2 to 3 weeks to see the first noticeable changes—some areas of hair weren’t growing back at all, which was amazing. Now I’m on week 5, and I can definitely see that a lot of hair is gone. I also feel that the remaining hair is growing back much more slowly.

The device itself is lovely—very sleek in design and super easy to use. The ice-cooling sensation is very soothing and makes the treatment painless. The only time I felt anything was when I hadn’t shaved properly and there was still a bit of hair left, so just make sure your skin is smooth before starting the treatment.

I was also impressed by how fast the treatment is. I’d say both underarms take me less than 2 minutes!

Overall, I’m super happy and really excited to see the final results after 12 weeks of use. I can’t wait to enjoy a hair-free summer 😃

27 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It's a pretty great device!

It's a pretty great device! Works super well, with the results being visible after two weeks.

My only comment would be that the time between the flashes is medium-speed (not fast) so the process takes a bit of time. But the light isn't painful at all, the device is nice to manipulate, and the payoff is really great for the money.

I'm a life-long shaver/ epilator user, so it's a really great option for me.

17 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pure Ice is pure magic! ✨

Shaving has always left my underarms dry and irritated, and while I’ve tried waxing in the past, I found it quite harsh on my skin. The SmoothSkin Pure Ice device offers the long-term solution I've been waiting for!

I’ve been really impressed with this device so far. I have fair skin with a mix of light and medium brown hair, and after just 4 weeks of use I’ve already seen a noticeable reduction in hair growth. Since switching to the Pure Ice device, I’ve had fewer ingrown hairs and an improvement in my skin texture.

I typically use it straight after showering and shaving. Once I’m dry, I can get started within minutes. The time between pulses is very fast, so treatments don’t take long at all. It’s quick and easy to use and, while shaving my armpits didn't ever take long, this device offers me a long-term solution, and avoids the skin damage I often noticed after shaving.

Unlike waxing, the treatment itself is painless. You feel a slight warmth from the light, but the sapphire cooling feature balances it out immediately.

The device is quiet, sleek, and feels high quality. I love the colour, too - I think it looks really modern and premium.

I’m really looking forward to seeing the results after the full 12 weeks.

11 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Effective and comfortable hair removal

I can't believe how well this device worked. After only 4 weeks, most of my hair was completely gone at my armpits, bikini line, and legs. I could see results already after 2 weeks.

The small flash window makes legs a bit of a longer job, but overall its a pretty quick and easy process!

The cooling feature makes it really comfortable, at worst you get a bit of heat/ mild discomfort. But you can turn the intensity of the device down.

Amazing product! Great help from customer service as well.

8 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Very cooling and a noticeable reduction…

Very cooling and a noticeable reduction in hair after 4 weeks, even in bikini line. Really enjoyed the cooling, and recommend ensuring area is freshly shaved, as any leftover hair is more painful. Did not notice this much on my leg, but bikini line more sensitive. Will continue for 12 weeks as there is still growth, hardly noticeable on my legs.

I have quite a few moles so have avoided those, and have been unable to do underarm for that reason. I found it easier completed lying down.

Machine itself is really smooth quality plastic, when I first opened the box I was pleasantly surprised by this. Box is beautiful and all very good quality. Makes the weekly chore a while lot nicer and easier.

2 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No communication for an expensive product

Bought product however already received one as a gift. The one I have bought is unopened, I have emailed rhe company three times as outlined on their website to request a refund. I have still to receive a response back.

I have opened a dispute with the company with PayPal, still awaiting a response.

1 januari 2026
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hi Emma,

Thank you for your bringing this to our attention, and we’re really sorry for the frustration this caused. Unfortunately, due to a technical issue, your earlier emails didn’t reach our inbox as they should have.

We can confirm our team has processed your full refund - we truly appreciate your patience and apologise again for the inconvenience.

Thank you,
SmoothSkin Customer Care Team

Betygsatt 5 av 5 stjärnor

Good

Great response / customer service from smooth skin

15 november 2025
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hi there, we believe this feedback may be intended for a different company with a similar name, as we do not have any outstanding orders or refund requests matching your details.

Betygsatt 1 av 5 stjärnor

If I could rate with 0 I would

If I could rate with 0 I would. Product stopped working after 6 months. Have written several emails and have had ZERO response even! Terrible customer service and will never use again. Do not buy from this company as they have no concerns about issues/problem

28 november 2025
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Dear Kathryn,

Thank you for your review, and please accept our sincere apologies for the delay in getting back to you — we’re very sorry for the frustration this has caused.

We did reach out to you on 3rd December, but we haven’t yet received a response. We would really like to help get this resolved for you.

If you could please contact us at help@smoothskin.com or let us know if there’s a better email address for you, our team will make this a priority.

Thank you for your patience, and we hope to hear from you soon.

Kind regards,
SmoothSkin Customer Support Team

Betygsatt 1 av 5 stjärnor

Zero customer service

I have been looking at the reviews and I am not the only one that has had a very negative experience with Smoothskin.
To say they are terrible and don’t care about the product they sell in my opinion would be an understatement.
The product is a Smoothskin Bare and stopped working correctly UNDER WARRANTY, I have messaged the company four times with only an automated “we have your mail and will respond in 24 hours”. No other response, I repeat NOTHING !

When you purchase a so called premium product you expect that if you have a problem the company would respond in a premium manner.

Now I have an expensive piece of plastic which will just be a reminder.

1 oktober 2025
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Thank you for your feedback, and please accept our sincere apologies for the frustration caused by the delay in our response.

We’re sorry that your initial contact with us was not handled as it should have been — this is not the level of service we aim to provide. We’re pleased that the issue has now been resolved and a replacement device has been sent, but we fully understand how disappointing the experience was.

Thank you for your patience, and we hope your replacement restores your confidence in SmoothSkin.

Kind regards,
SmoothSkin Customer Support Team

Betygsatt 5 av 5 stjärnor

There is definitely less hair

I finally took the plunge and bought a Pure Mini Lite from Amazon as my first IPL device. It is super easy to use. I didn't see a huge difference immediately but after around 4 weeks there is definitely less hair! For me it has been most effective on my legs and bikini line but think it is different for everyone. If you are unsure I would say give it a try!

20 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DON'T BUY ANY PRODUCTS FROM THIS COMPANY

DON'T BUY ANY PRODUCTS FROM THIS COMPANY. I have the expensive Smoothskin Pure Fit System, brand new out of the box. The Activation Button and the Mode Button will not work or switch on. I'm now outside the 2 year warranty window. I bought the product and never used it because I was dealing with health issues, never thinking that the device will not even switch on when it's brand new. And, based on the negative reviews posted that their device won't work either or stopped working after a short time and customer service is terrible, it's pointless for me to even contact this company. I've been cheated out of $419.

14 juni 2025
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hello, thank you for your review. We are very sorry to hear about this. We would love to discuss this with you. Please reach out to us at help@smoothskin.com.

Betygsatt 5 av 5 stjärnor

Smoothskin Purefit IPL

- Great size for easy handling, not bulky;
- Straightforward operation;
- Highly effective on just the first use with slower regrowth;0
- Approx 80% reduction in regrowth after just 3 uses.
This device is a game-changer!

10 juni 2024
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hello, thank you so much for taking the time to leave us a kind review. We're glad you enjoy your SmoothSkin device and have experienced great results! - SmoothSkin Customer Support

Betygsatt 5 av 5 stjärnor

Best IPL device, it really works!

I have had laser done almost 10 years ago at a salon but have had continuous re-growth in a few areas and instead of going back to the salon and spend more money and time I researched if IPL would be an option for those stubborn re-growing hairs, and I have to say a big YES! I have treated for 1 months and the stubborn hairs have stopped growing.
Brilliant cost and time saver, and I can do whenever it fits in my schedule. SmoothSkin you delivered on your promises, thank you.

20 april 2025
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hello, thank you so much for taking the time to leave us a kind review. We're glad you have enjoyed your SmoothSkin experience. Have a great day! - SmoothSkin Customer Support

Betygsatt 5 av 5 stjärnor

Game-Changer

I’ve been using the SmoothSkin IPL for a few months now, specifically on my armpits, and I’m honestly blown away by the results. After just a few sessions, I noticed significantly less hair growth, and now the area stays smoother for so much longer. The treatments are quick, painless, and super easy to do at home. It's saved me so much time (and money) compared to waxing or shaving constantly. Highly recommend if you're looking for an effective, long-term hair removal solution. This is also coming from someone who did the traditional laser hair removal on their legs!

4 februari 2025
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hi Stephanie, thank you so much for taking the time to leave us a kind review. We're glad you have experienced great results and enjoy your SmoothSkin treatments. Have a great day! - SmoothSkin Customer Support

Betygsatt 5 av 5 stjärnor

Very happy with my results

I’m very happy with my results from using this IPL hair removal tool. I don’t have to worry about shaving in the shower, I’m completely hair-free! I love not feeling the prickly regrowth on my legs. I love it 10/10 for sure recommend it to all my friends and family!

18 maj 2025
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hi Samantha, thank you so much for taking the time to leave us a kind review. We're glad you have enjoyed your SmoothSkin experience. Have a great day! - SmoothSkin Customer Support

Betygsatt 1 av 5 stjärnor

Mijn eerdere berichten zijn verwijderd

Mijn eerdere berichten zijn verwijderd! KOOP HIER NIET!
Het is een oplichtersfirma, leveren niet, betalen niet terug en rekenen nog extra kosten.
Ik hou in de gaten of mijn bericht weer wordt verwijderd!

14 oktober 2024
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hello, I'm very sorry for your experience but I think you may have the wrong company as we do not sell our products in Netherlands. Please reach out to us so we can help understand this situation. Thank you. customer-service@smoothskin.com

Betygsatt 5 av 5 stjärnor

I can't believe this actually works

I can't believe this actually works! It's so convenient to be able to do this yourself, at home once a week instead of going to a laser appointment. It's so easy to do, you'd think it's too good to be true. I found it painless and it started working quite quickly (after a couple of sessions). I'm so glad I gave it a go - it's so nice not to have to worry as much about shaving. And makes areas with coarse hair where regrowth is itchy and uncomfortable much less of an issue.

19 maj 2024
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Thank you so much for leaving us a review. We are so glad you are enjoying your SmoothSkin experience.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

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