Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

As someone who has had to shave my legs everyday due to fast hair re-growth I was skeptical about trying this product. However, after 8 weeks I have noticed a big difference in the speed of the hair... Se mer

Betygsatt 5 av 5 stjärnor

I have gone from shaving my underarm three times a week to hardly having to do it once and I have been only using the device for 4 weeks. I can’t wait to use on my legs, very easy to use and very coo... Se mer

Betygsatt 5 av 5 stjärnor

It's a pretty great device! Works super well, with the results being visible after two weeks. My only comment would be that the time between the flashes is medium-speed (not fast) so the process... Se mer

Betygsatt 4 av 5 stjärnor

Very cooling and a noticeable reduction in hair after 4 weeks, even in bikini line. Really enjoyed the cooling, and recommend ensuring area is freshly shaved, as any leftover hair is more painful... Se mer

Företagsinformation

  1. Hälsocenter
  2. Leverantör av skönhetsprodukter
  3. Hårborttagning
  4. Hårborttagning med laser

Skrivet av företaget

Permanent IPL hair removal for body and face. SmoothSkin offers an unparalleled beauty experience in the comfort of your own home. Whether you’re looking for a personalised treatment or ultrafast IPL we have you covered.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

102 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Mijn eerdere berichten zijn verwijderd

Mijn eerdere berichten zijn verwijderd! KOOP HIER NIET!
Het is een oplichtersfirma, leveren niet, betalen niet terug en rekenen nog extra kosten.
Ik hou in de gaten of mijn bericht weer wordt verwijderd!

14 oktober 2024
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hello, I'm very sorry for your experience but I think you may have the wrong company as we do not sell our products in Netherlands. Please reach out to us so we can help understand this situation. Thank you. customer-service@smoothskin.com

Betygsatt 5 av 5 stjärnor

I can't believe this actually works

I can't believe this actually works! It's so convenient to be able to do this yourself, at home once a week instead of going to a laser appointment. It's so easy to do, you'd think it's too good to be true. I found it painless and it started working quite quickly (after a couple of sessions). I'm so glad I gave it a go - it's so nice not to have to worry as much about shaving. And makes areas with coarse hair where regrowth is itchy and uncomfortable much less of an issue.

19 maj 2024
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Thank you so much for leaving us a review. We are so glad you are enjoying your SmoothSkin experience.

Betygsatt 1 av 5 stjärnor

Slow Customer Service

The customer service department works slowly. My product is defective, I tried to email so many times, but after answering it 1 time, they ignored my emails and didn't give me the solution I needed. I actually spent a lot of money on this device because I trusted the brand, but the device was faulty and the staff was slow, making me so disappointed. Now what should I do with this defective machine that costs more than $400?

23 mars 2024
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Thank you so much for your feedback and brining this situation to our attention. We are very sorry you have experienced this service. We would like to look into this further. Please respond to our request and email us at support-us@smoothskin.com so we can help you.

Betygsatt 1 av 5 stjärnor

The most appalling customer services

Customer services is extremely rude and misleading. I can't emphasise that enough. After the offer to refund my faulty device, they simply decided they couldn't do it anymore. I even have an email confirming that the refund was being processed, but after 3 long months of endless emails and delays because many times they simply ignore your messages, I was told I couldn't get a refund because their policy had just changed. Again, staff is really rude.

19 september 2022
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hello, we are really sorry to hear you are unsatisfied with the service you received. We would like to investigate this, please share further information with our request.

Betygsatt 1 av 5 stjärnor

My order arrived and it doesn't work

My order arrived and it doesn't work? The email is no longer in use. The Instagram page seems dodgy.

23 augusti 2023
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hi, we are really sorry to hear there was an issue with your device. Please email us at support-uk@smoothskin.com so we can look into this and help you. Thanks

Betygsatt 3 av 5 stjärnor

Device has arrived and only one sensor…

Device has arrived and only one sensor is working, very disappointing.

23 augusti 2023
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hello, we are really sorry to hear there is an issue with your device. Please email us at support-us@smoothskin.com so we can help.

Betygsatt 2 av 5 stjärnor

I'm getting worried with these reviews

I'm getting worried with these reviews. My IPL was defective but when it did work I did see results. I am currently trying to contact support to solve the issue and their phone number doesn't work which really worries me.

I paid a lot of money for this device so I'm really hoping they come through with their 2 year warranty.

5 augusti 2023
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hello, we are sorry to hear this. Please contact support-us@smoothskin.com and we will look into this. Thanks

Betygsatt 5 av 5 stjärnor

Game changer, once a week! what’s not to like

I’ve been using their hair remover light treatment for the past 13 weeks. It’s honestly been a game changer for me I’m 47 years old and I never realised how much of a burden, shaving or waxing my legs was.
I’m lucky and don’t have particularly heavy or thick hairs, but it’s there and when I shaved my legs it would be prickly and uncomfortable with the blunt hairs growing in again.
Using this once a week has changed as that. Four minutes per leg. with minimal to no discomfort. Treating at a steady pace I don’t forget where I’ve treated and the heat doesn’t build up so it’s not sore. At most some minimal discomfort but again that’s if I rushed it.
What’s not to like! a lot of hair hasn’t grown back and any that has comes in after a week was more soft and fine, so no more prickly legs.
I feel more organised and put together I have more time to focus on other matters, such as my training in bodybuilding, instead of having to go through the palaver of washing and shaving my legs every day. Waxing takes longer too and regrowth is never completely even, I’d have to set up wax or book appointment, so for me the light treatments are a no brainer. Quick simple and effective.
I would definitely recommend.

3 augusti 2023
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Thank you so much for your kind review. We are glad you have enjoyed using your SmoothSkin device.

Betygsatt 1 av 5 stjärnor

Smooth skin + bare

Read up on device, checked colour range in skin and hair. Received very quickly, followed instructions to the letter. Unit flashed once and never flashed again. The unit switches on the fan works the blue light is on but will no longer work. In my case a total waste of money. Be warned does not work

2 augusti 2023
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hello, we are very sorry to hear there was issues with your device. Please contact us at support-uk@smoothskin.com and let us look into this. Thank you

Betygsatt 1 av 5 stjärnor

Not delivered, fighting for refund

Purchased item nearly two months ago and still waiting for it to arrive. Have requested refund but have been told investigating with delivery company.

30 juli 2023
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Hello, we are very sorry to hear this. I would like to look into this for you. Where did you purchase the device from? Since we do not sell direct it is important for us to investigate any supply issues. Please email us at support-uk@smoothskin.com

Betygsatt 4 av 5 stjärnor

The appliance is very easy to use

The appliance is very easy to use. The difficult part is trying not to overlap the treatment area. I had to let the appliance cool down between legs.
I am over the moon with the results. The hair that grew on my toes has totally gone the hair on my legs is considerably finer and more sparse. Highly recommend

28 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This company is trash

This company is trash. There's no way of contacting them they send you a defective item doesn't even work barely vibrates. I have my own facial stuff that is way stronger than that and when you contact their health department or the refunds or the return or their damaged items nobody contacts you back I've sent over eight emails and nothing that crap does not work. Do not buy it if I can give you zero stars I would.

5 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful

Awful. The unit I purchased worked exactly 12 times. By then, it was too late to return. Provided receipt, photo, video for broken unit. They are NOT honoring their warranty. Do not buy from this company. Units are cheaply made, too.

11 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great for male hair removal

Smooth Skin was easy to use and it avoided going into a Salon which made me feel a bit awkward when I had 3 leg sessions , Male hair removal is getting more acceptable especially in sports.
The reduction on chest hair has been really good, after 6 weeks, very noticeably less regrowth and slower, will be moving onto the legs soon, again in the privacy of my own home

13 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy with the results!

I’m so happy with the results, it’s my first time using an IPL device and I’ve found it very easy to use!
I’d definitely recommend this device!

22 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing results

My first time using an IPL device and I’m so happy with the results! Noticed a difference on the hair growth on my legs within approximately 5 weeks, my hair doesn’t grow as fast now and the device is so easy to use it takes no time at all. Very convenient, I would recommend this device for anyone looking to start their laser hair journey!

18 maj 2023
Omdöme utan inbjudan
Logotyp för SmoothSkin

Svar från SmoothSkin

Thank you so much for your review! We're happy to hear about your positive experience with SmoothSkin.

Betygsatt 5 av 5 stjärnor

I've been using it on my underarms for…

I've been using it on my underarms for 8 weeks, and I've only noticed a couple of hairs growing back. The results have been fantastic, and the process was painless. I can't wait to finish my treatment and see the final result.

25 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Impressed by the result!

I bought the device six weeks ago. I was a bit sceptical the first time, but after 3 weeks, I was amazed by the result. Super easy to use, and I have noticed the significant changes. Not painful at all!
I can't wait to finish the 12 weeks and to be hair free for the summer!!

20 april 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer