SkinSpaceUK Omdömen 

882
TrustScore 3.5 av 5

3,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

CEASED TRADING !!! Absolute shambles of a company. Im £100s of pounds out if pocket. I emailed to change an appointment just to get an reply saying they ceased trading and no future treatmen... Se mer

Betygsatt 1 av 5 stjärnor

I paid Skin space branch in Reading over £200 in advance for a course of six laser hair removal treatments, that I didn't have. Unfortunately, the salon closed before my course was completed, and... Se mer

Betygsatt 5 av 5 stjärnor

I've been having laser on my legs at the Manchester clinic and am seeing definite results. From a very dark start point the hairs that are growing back are much finer to the point where it doesn't r... Se mer

Betygsatt 5 av 5 stjärnor

Dee was fantastic as always! Super friendly, chatty, makes you feel at ease, checks in re pain levels to make sure it's not too uncomfortable and also does a thorough job. Been having laser hair with... Se mer

3,4

Medel

TrustScore 3.5 av 5

882 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 23 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(882)

98 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Dee and Sam are great!

Dee was absolutely wonderful today! She was honest, engaging and fun to do the session with. I didn't realise time had gone by so quickly. She kept checking and adjusting her technique to help.

Sam was also great. She was so patient with me and was quick to alter the laser settings to settle between the perfect spot that zapped ust the right amount to allow a good balance between efficacy and pain.

29 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend!

I had a great experience with Edite at SKINSPACEUK. She was professional, friendly and made me feel completely comfortable throughout the laser hair removal session. Everything was clearly explained, the treatment was effective, and I’m really happy with the results. Highly recommend — thank you, Edite!

27 november 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Very pushy sales tactics

Very pushy sales tactics, whenever I left my appointment I was taken to the front desk and whoever was sat at the desk would tell me “we actually have a deal on at the moment” (which was every appointment) and they’d give me what felt like a made up price for another course of treatment, usually from a manual calculator (surely there would be a set price list for treatments, with or without an offer). This was even after appointment 1 of 6. It felt very pressured and hard sell.

I also had a different therapist every time, and most were professional, however nobody seemed to know how many sessions I’d had/what strength I’d had previously so felt very impersonal each time.

I wouldn’t mind all of the above as much, if the results had been good. However after my 6 sessions I am not much better off than I was previously. I’ve had a 6 session course of laser at another clinic on a different area 6 years ago, which left me hair free to this day. So it does feel that low levels are used, that the clinic combines with hard sells, to try to keep people coming back.

Overall I wouldn’t recommend.

26 september 2025
Omdöme utan inbjudan
Logotyp för SkinSpaceUK

Svar från SkinSpaceUK

Dear Jen,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience, and we want you to know that we take all feedback on board as it helps us improve our service.
We’re also sorry to hear that you weren’t satisfied with your treatment results.
If you’d like to discuss your experience further or allow us the opportunity to look into this in more detail, please feel free to contact our support team at support@skinspaceuk.com. We would be happy to help.
Best regards,
SKINSPACEUK

Betygsatt 5 av 5 stjärnor

Dee was fantastic as always

Dee was fantastic as always! Super friendly, chatty, makes you feel at ease, checks in re pain levels to make sure it's not too uncomfortable and also does a thorough job. Been having laser hair with SkinSpaceUK for years now and all the staff are lovely and they often have great offers on too - massively recommend SkinSpaceUK!

8 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best Laser Place

My full body laser treatments have been going really well. Special thanks to Dee, she’s very professional and friendly. Thank you

1 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dee.

Dee - amazing staff, always makes me feel welcomed. Highly recommended

25 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible experience, avoid at all costs!

I’ve been doing laser for almost 2 years and the only results that I have seen are the ones prior to Skin Space. I was never given a consultation, pressured into paying for extra sessions and ignored when I raised issues about side-effects with my skin. I was scammed out of hundreds of pounds and received no apology from the management team. All the Therapist in house are lovely and it’s a shame that the management team cannot have the same said for them. I would advise to seek a different laser clinic if you don’t want to lose money, have your time wasted and have your skin at risk of damage.

14 juli 2025
Omdöme utan inbjudan
Logotyp för SkinSpaceUK

Svar från SkinSpaceUK

Dear Martha,
We’re sorry to hear that you were disappointed with your experience at SKINSPACEUK. We value all feedback and are committed to providing transparent, professional care to every client.
According to our records, a consultation was completed and the relevant treatment documentation was signed prior to your laser sessions. All bookings, forms, and correspondence are securely time-stamped within our system to ensure full transparency.
Our Support Team has been in direct contact with you and has shared the signed documentation confirming your consultation, along with all other time stamped details relevant to your complaint. They have also offered an appointment for review, so that we can discuss your experience in person. We remain happy to arrange this at a time that’s convenient for you to ensure your concerns are fully addressed.
Best regards,

SKINSPACEUK

Betygsatt 5 av 5 stjärnor

laser on my legs at Manchester

I've been having laser on my legs at the Manchester clinic and am seeing definite results. From a very dark start point the hairs that are growing back are much finer to the point where it doesn't really bother me to just leave them.

The process speeded up especially with the new machine - it's noticeably more powerful. Thanks to Raluca who's been completely lovely throughout the whole process x

25 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

THEY WILL STEAL YOUR MONEY

Hi, I was sold a package over the phone and I requested a refund for it. I spent £700 and I have not heard back at all from this company.

8 augusti 2025
Omdöme utan inbjudan
Logotyp för SkinSpaceUK

Svar från SkinSpaceUK

Dear NV,
We are sorry to hear of your review. Unfortunately we do not have any correspondence with an NV but we would be happy to look into this further for you. Please contact our Support Team at support@skinspaceuk.com 

Many thanks, 

SKINSPACEUK

Betygsatt 5 av 5 stjärnor

Dee was amazing

Dee was amazing, very positive lady and made my session so relaxing looking forward to seeing her again

13 september 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Great staff, but over pushed sales pitches

This is an early days review, because I have a lot of treatments ahead of me to see a final outcome from laser and electrolysis treatments at the Manchester branch so this review is not based on any results but on the feeling and the staff.

So far all the self have been lovely and friendly and seem to being a great job but I feel they get greatly let down by higher management who seem to want every member of staff to try and sell you more appointments for other treatments every time you go, from in the treatment room to the front desk it’s always a sales pitch even know I say each time I’m not interested right now due to already having a lot of appointments booked in for a lot of money so can not afford any others.

It generally puts me off from recommending them to other people, or from being willing to book other treatments with them in the future for myself. What’s a shame because without the forced sales pitch I feel this would have been a 5 star review.

So I wish higher management would stop putting the focus on the staff to get more sales every appointment and to just let the staff focus on getting a great outcome from the treatment in a welcoming manner where you don’t feel you being put under pressure to buy other treatments and I feel like that in its self would bring in more sales once the time comes when the treatments you are already paying for our over.

29 augusti 2025
Omdöme utan inbjudan
Logotyp för SkinSpaceUK

Svar från SkinSpaceUK

Dear Carla,
We are sorry to hear about your experience with us. Please can we ask that you email support@skinspaceuk.com where a member of the team will reach out and discuss this in more detail.
Many Thanks,
SKINSPACEUK

Betygsatt 1 av 5 stjärnor

HEAD OFFICE CUSTOMER SERVICE AWFUL

Customer service shocking from head office !
Overpaid for a package due to error by receptionist which was acknowledged in branch ,they can't do refunds in branch was asked to email SUPPORT skinspaceuk email address to receive a partial refund ....quite a simple procedure you would think ...Over a month has passed...still NOTHING. Called another customer number I found online.... a lady answered who had no clue couldn't even give me a phone number wasn't Interested at all just kept calling me HUN ,absolutely clueless . Have re-emailed ,maybe I'll be waiting another month .....who knows !

1 augusti 2025
Omdöme utan inbjudan
Logotyp för SkinSpaceUK

Svar från SkinSpaceUK

Dear Cass,
We are sorry to hear that you did not receive a response from our Support Team. We understand that this was investigated and the team did not receive an email but have reached out to yourself to resolve your complaint.
Many Thanks,
SKINSPACEUK

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