Although our order wasn’t completed due to low stock, Meg has made sure we have been satisfied with everything. Many options were available on how to complete our order which was a nice touch.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The initial ordering and speed of delivery was good. Unfortunately, the packaging and product arrived damaged. I reached out to SkateHut a few times and had no response over 9 days, so this is certain... Se mer
I genuinely wouldn't recommend this site to purchase anything. About 7 weeks I ordered a flicker as a birthday present which still hasn't arrived. I was also in touch with Meg in customer service who... Se mer
Very quick delivery! Initially I did not receive a conformation email (my own fault), so upon contacting the Skatehut team, Meg promptly replied and advised with the progress of my delivery, with... Se mer
Företagsinformation
Skrivet av företaget
SkateHut is a leading international retailer dedicated to action sports equipment and apparel. Established in 2007 as a family business following a vacation discovery of Heelys, SkateHut has grown from a specialized startup into a comprehensive global supplier. Today SkateHut is owned by the company SkatePro. SkateHut.com manages all international orders, which SkatePro are processing. UK-based customers of SkateHut are served from SkateHut in UK via skatehut.co.uk The retailer stocks a wide variety of skateboards, scooters, skates, BMX bikes, longboards, footwear, and protective gear. Designed to cater to every age and skill level, the inventory accommodates everyone from absolute beginners looking for reliable starter gear to seasoned pros seeking high-performance equipment. At the core of the business is a strong commitment to family values, quality, and community. Because the staff consists of genuine skaters, riders, and action sports enthusiasts, the company provides practical expertise and guidance to help customers find the right products. Every brand in the catalog is carefully selected to ensure durability and value.
Kontaktuppgifter
Storbritannien
- +44 330 027 0202
- email@skatehut.com
- www.skatehut.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service from Meg
Excellent customer service from Meg. I had a question and she answered quickly and solved my problem better than I had expected. Great customer service always makes go back to that shop and I will definitely shop with skatehut again. Thank you
Super customer service and advise
Super customer service and advise . Thank you. As a result happy to place an order for my sons new scooter and equipment
Meg was incredibly helpful in resolving…
Meg was incredibly helpful in resolving a delivery issue I had. She deserves a medal for her kindness and prompt help. Thanks Meg and skatehut I love my board :)
Meg was a superstar
Meg was a superstar. She was really helpful and prompt with my enquiry. Thank you
Don't rely on the expected delivery date.
Item was dispatched a week later than expected and we needed to chase the order. However Meg was really helpful and managed to track down our order and ensured it was then delivered.
Great customer service
Great customer service, made a few blunders when ordering, ended up ordering to wrong address and duplicated my order, everything sorted by customer services, and my item delivered to the correct address, Thanks!
Great company with very cool stock
Great company with very cool stock. I ordered a pair of trainers that weren't quite right for me and spoke to two very lovely people in after-sales, Katie and Meg, who were brilliant at resolving my issue. Thank you.
Dealt with delivery issue quickly...
Dealt with delivery issue quickly and efficiently with good communication. Thank you.
I had an issue with an order and Meg…
I had an issue with an order and Meg sorted it no problem
We had an issue with our order and Meg…
We had an issue with our order and Meg was absolutely amazing at helping sort this, she offered two solutions straight away, always quick with replies and very helpful with everything! And has made returning our order easy, thanks so much! Dated for today but first made contact 18th of April.
Meg was really helpful and went above…
Meg was really helpful and went above and beyond for me.
Excellent Customer Service(Meg)
I was curious about my order so I sent an email to them. Suprisingly I got instant replies within a day! Meg was extremely helpful. At first I was a bit skeptical as reviews were saying that they don't reply?! I was very happy when Meg gave brilliant service!
Really helpful and great customer experience
I made an enquiry with the store and Meg answered my query and was really helpful and polite. She gave me the details that I needed.
Huge thanks to Meg .
Huge thanks to Meg .. I made a mistake on my order it was sorted out for me at no extra charge . Great to deal with very professional . I’d Highly recommend skate hut I’ll be a returning customer
Daughter's birthday skates.
Daughter's birthday skates.
Ordered on the Monday and arrived on the Wednesday. They haven't been tried yet but the Rio skates look great. Low boot style and look quite comfy as far as skates go.
Did reach out by email as I was concerned they wouldn't arrive on time. Meg replied quickly several times and was very helpful and polite.
Express delivery - paid but never dispatched!
I placed an order more than a week ago & paid express delivery.
It hasn't even been dispatched more than a week later, showing as "Processing" on their website. I got in touch with Meg and was told they were looking into it.
That was 4 days ago and I've heard nothing since, have tried to chase several times but haven't received a response or an ETA. There's no phone number to call for online orders, so I'm stuck!
Great customer service
I have had a problem with my delivery but the customer service have been really good. Meg was very helpful and helped me sort out my delivery issue and was quick with getting back to me.
Problem with order
I had a great response from the team ( Meg ) was helping me a problem with my order. Clearly explained what was going on and what the outcome would be.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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