A very high standard of customer service. They dealt with replacing my father’s almost new Audi A5 Avant after a critical failure in a very professional, pragmatic and empathetic manner. A big thanks... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
These guys are second to none. We called on a Saturday although it’s not open seen a guy around the back working overtime called Phill. He toke a look at the two scratches on front of our brand new d... Se mer
I am very happy with my purchase from VW Bridgend. From one phone call they were able to judge which was the best car for me and I reserved it straight away. I collected it a few days later and... Se mer
From start to finish Martin was excellent from his first email right through to answering my calls and sorting out my Audi Q3 Sportback. I'm really happy with the car and it's growing on me day by day... Se mer
Företaget har svarat
Företagsinformation
Om Sinclair Group - Bridgend Audi
Skrivet av företaget
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Kontaktuppgifter
Tremain Road, CF31 2TZ, Bridgend, Wales, Storbritannien
- 01656 602211
4,6
Utmärkt
177 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 74 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bridgend Audi Hywel
Hywel at the Bridgend Audi was absolutely amazing. He answered all of my questions and was so helpful and friendly. I am so happy with my car and the service I received. All the people at the car garage were lovely and informative.
21 oktober 2024
Svar från Sinclair Group - Bridgend Audi
Thank you for the wonderful review! We're thrilled to hear Hywel and the team provided such excellent service. Enjoy your new car, and we look forward to welcoming you back in the future!
Lovely car from lovely people
A great team at Sinclair Audi Bridgend. Friendly without being overbearing, knowledgeable about every detail of the car, patient with my endless questions. And not a bit pushy. There was a very minor issue with the car I bought and they got it sorted immediately. Definitely recommended if you want an Audi (and why wouldn't you?)
2 oktober 2024
Svar från Sinclair Group - Bridgend Audi
Thank you for your fantastic review! We're thrilled to hear that our team at Sinclair Audi Bridgend provided friendly, knowledgeable, and patient service. We're glad to know any issues were resolved quickly. We appreciate your recommendation and hope you enjoy your new Audi!
Svar från Sinclair Group - Bridgend Audi
Thank you for your great feedback! We're thrilled to hear that Richard made your experience top-notch and seamless. We appreciate your support!
First class friendly service
3 oktober 2024
Omdöme utan inbjudan
Svar från Sinclair Group - Bridgend Audi
Thank you for your feedback! We're delighted to hear you received first-class friendly service. We appreciate your support!
The staff
The staff - so welcoming & friendly. Layout of cars . Overall cheerfulness .
29 september 2024
Svar från Sinclair Group - Bridgend Audi
Thank you for your feedback! We're glad to hear that our staff made you feel welcomed and that you enjoyed the layout of the cars. We appreciate your support!
Great and helpful experience with…
Great and helpful experience with Bridgend Audi and James Sharpe would highly recommend the dealership
2 oktober 2024
Svar från Sinclair Group - Bridgend Audi
Thank you for your kind words! We're thrilled to hear that you had a great experience with James at Bridgend Audi. We appreciate your recommendation and look forward to seeing you again!
A Seamless transfer from one Q5 to another, including cherished number plate.
We were kept informed by Audi UK and by Richard at Audi Bridgend about how our ‘build’ was progressing and when our Q5 would be delivered.
Swapping our existing Q5 for a new Q5 was seamless. I just felt I had signed my life away with all the on-line signatures required. I was of course able to do this at home, a real plus.
27 september 2024
Svar från Sinclair Group - Bridgend Audi
Thank you for your feedback! We're glad to hear that Richard and the Audi UK team kept you well-informed about your Q5 build and delivery. It’s great that the swap process was seamless for you, and we appreciate your understanding of the online signature process. Enjoy your new Q5!
Recommended
Very good and friendly service from all concerned. Can’t fault them and would recommend them. On ordering your vehicle check delivery time as they do vary.
25 september 2024
Svar från Sinclair Group - Bridgend Audi
Hi Geoffrey,
Thank you so much for your recommendation and 5-star review! We’re glad you had a positive experience with our team and appreciate your advice regarding vehicle delivery times.
Kind regards,
Sinclair Group.
We returned to the Bridgend Sinclair…
We returned to the Bridgend Sinclair Garage because of their service. Hywel in particular understand what we are looking for, gives us options, clearly communicates where we're at in the process and is super helpful and professional. We rate both highly, the car retailer and the service we received. Special thanks to Hywel and his team for finding us the "Unicorn" we were looking for. We'll return to them next time because we can always rely on them to deliver what we're looking for.
22 september 2024
Svar från Sinclair Group - Bridgend Audi
Thank you for your wonderful review! We’re glad to hear that Hywel and the team were able to assist you in finding the perfect car. Your satisfaction means a lot to us, and we appreciate your trust in us. We look forward to seeing you again at Sinclair Audi Bridgend!
Great customer service
Great customer service, from start to finish, I have bought a few cars off this group over the years and they never disappoint, that’s why I keep going back, ten out of ten.
15 september 2024
Svar från Sinclair Group - Bridgend Audi
Thank you so much for your continued trust in us! We’re thrilled to hear that you consistently have a great experience with our team. Your loyalty means a lot to us, and we’re glad to know we’ve met your expectations time and again. We look forward to assisting you with your future car purchases!
Always very easy to deal with
Always very easy to deal with.
Staff welcoming and willing to listen.
4 september 2024
Svar från Sinclair Group - Bridgend Audi
Thank you for your kind words! We’re pleased to hear that you find our staff welcoming and easy to work with. Listening to our customers is a priority for us, and we appreciate your support. We look forward to seeing you again soon!
Excellent service
Friendly team, kept me updated at all times. Nothing was too much trouble and one of the smoothest transactions I have had when buying a new car.
7 september 2024
Svar från Sinclair Group - Bridgend Audi
Thank you for your wonderful feedback! We're glad to hear that our friendly team kept you updated and made your car-buying experience smooth and enjoyable. We strive to provide top-notch service, and it’s great to know we met your expectations. We appreciate your support and look forward to seeing you again!
Poorly trained sales people
Telephoned to enquire about buying a Q3. But the salesperson was quite arrogant, and constantly spoke over me. When trying to get a rough PX value for my car, he began to speak like a politician, giving a low rough figure. He came across very untrustworthy, so I asked him to remove my contact details from his system. I wouldn't buy a car from someone like him. The only problem with buying a new car is having to deal with unscrupulous sales people like this guy, I think his name was Huel.
8 september 2024
Omdöme utan inbjudan
Svar från Sinclair Group - Bridgend Audi
Hi Wayne, we are disappointed to learn that you were unhappy with your experience. If you could email us on bridgendaudi@sinclairgroup.co.uk we’ll ensure we get a senior member of the team to look into this as soon as possible. Many thanks Sinclair Audi.
Helpful, attentive staff and quality cars
Helpful, attentive and knowledgable staff and quality cars
28 augusti 2024
Svar från Sinclair Group - Bridgend Audi
Thank you for your fantastic review! We're glad to hear that you found our staff helpful, attentive, and knowledgeable, and that you're pleased with the quality of our cars. Your positive feedback is much appreciated. If you need any further assistance, please feel free to contact us. Enjoy your car!
Svar från Sinclair Group - Bridgend Audi
Thank you so much for your kind words! We're thrilled to hear that you found our service efficient, friendly, and trustworthy. Your satisfaction is our top priority, and we look forward to serving you again in the future. If there's anything else we can do for you, please let us know!
Every body friendly and efficient
Every body friendly and efficient. I could not of ask for more thank you
24 augusti 2024
Svar från Sinclair Group - Bridgend Audi
Thank you so much for your kind words! We're thrilled to hear that you found everyone friendly and efficient. It’s wonderful to know that we met your expectations. If you need anything else or have any questions in the future, please feel free to reach out. Thanks again for your support!
1st class new car experience
Very helpful advice from the sales person and good service
25 augusti 2024
Svar från Sinclair Group - Bridgend Audi
Thank you for your feedback! We're pleased to hear that you received helpful advice from our sales executive and that you were satisfied with the service. Your positive experience means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new car!
Great friendly service
Great friendly service. Purchase was made straight forward and enjoyable.
26 augusti 2024
Svar från Sinclair Group - Bridgend Audi
Thank you for your wonderful review! We're delighted to hear that you had a straightforward and enjoyable experience with our friendly service. Your satisfaction is our top priority, and we’re glad we could make the purchase process smooth for you. If you need anything else or have any questions, please feel free to reach out. Enjoy your new car!
From first enquiry to sale
From first enquiry to sale, the process was smooth and easy. Richard was very helpful in every way.
23 augusti 2024
Svar från Sinclair Group - Bridgend Audi
Thank you for your feedback! We’re thrilled to hear that the process was smooth and easy from your initial inquiry to the sale. We're especially glad to know that Richard was helpful throughout. Your satisfaction is important to us, and we're here if you need any further assistance. Enjoy your new car!
Svar från Sinclair Group - Bridgend Audi
Thank you for your brief but powerful feedback! We’re delighted to hear that you received excellent service. If you have any more comments or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!
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