Sherpr Omdömen 2 188

Everything went as planned for our move from Seattle to Poland. Would absolutely use again. The team was also very supportive when our items got stuck in customs and they pushed to get them released. A very good experience!

Efficient service, collection and delivery both smooth. would use Sherpa again.

From the start, getting a quote through I received my shipment, I had a great experience shipping my belongings due to relocation. They were quick to give me a quote after. I was surprised the price was cheaper than I would ship by freight forwarder by sea (I guess there’s no docking fee and related expenses). Sherpr partner with FedEx. My shipment arrived in 4 days (earlier than I arrived my destination). They were very responsive throughout the entire process.

Very fast delivery. Tremendous support by the staff. Price is unbeatable. And the reliability of FedEx!!!

This service was super easy and very efficient. This was the easiest and a cheaper alternative to excess baggage from the UK to Qatar. Two suitcases were collected and delivered to Qatar with no issues at all. I would definitely recommend this service and will use again, if required.

Good process. Pick up on time. Delivered on time. Reasonable price.

I have been using Sherpr for years to ship between Spain and the UK, and I have always been very happy with their service. They are attentive, professional and easy to communicate with.
This time, due to a medical emergency, I couldn’t be at home for the delivery. They kindly rearranged it within the agreed timeframe, which I really appreciated.
Highly recommended.

Driver is proffesional and very informative...
Driver very take care our luggages until arrive hotel in Paris from Lourdes..
Thanks a lot...

⭐️⭐️⭐️⭐️⭐️ Great Experience!

We recently moved from France to the US, and Sherpr made the process incredibly smooth. The team was very helpful and flexible — we booked our shipment just a few days before sending it, and the boxes arrived at our new home in less than a week!

A special thanks to Joana B., who was exceptionally supportive throughout the process. Her communication and assistance made everything effortless.

We’ll definitely use Sherpr again in the future — highly recommended!

Collection and delivery was excellent.
No stress ,everything on time.
Would definitely use this company again and I highly recommend

I actually want to give a 6 Star!
There was a bit confusion at LHR parking but Jay was constantly contacting me and we met no problem. I was most impressed after the arrival to the destination. We had nearly 30 heavy, really heavy cases. We muddled up to get the door open for a while but Jay and his mate patiently waited. They could have unloaded them on the spot and walked away after the unexpected wait. However, they brought all of them into the lift in the flat. I don't know if they did it out of kindness and super professionalism but I was immensely impressed.
Thanks ever so much.

The arrangements had seemed complex but the van arrived on time at the correct address and everything was delivered exactly as arranged

Wonderful customer service! Reliable and convenient shipping service, I’ll definitely use again.

I cannot recommend this service. The delivery experience was significantly underwhelming, and despite having paid for the insurance add-on, my claim for damaged or lost items has not been acknowledged or processed. Multiple follow-up emails received no response.

To illustrate the issue, I was told:
“claims are taking 3–6 weeks on average, however, there is no limit to how long this might take as each individual case is different.”

This statement is contradictory and suggests there is effectively no defined process for claims at all. Based on my experience, the advertised insurance does not appear to be honoured, and there is a clear lack of accountability and transparency in how claims are handled. Potential customers should be aware of these issues before relying on the service or its insurance offering.

Damaged boxes and goods, and only 8/10 boxes delivered. The delay to get even those 8 was painstaking, and on arrival the boxes were absolutely destroyed. If a company cannot deliver boxes in decent condition then they should not be a public service. We paid every exorbitant penny and this is the service we received?! Absolutely unprofessional. Not worth the money. Find a company who can do their job, or at least take responsibility for their screw up. The audacity to say they provide 4.5/5 star quality services; own up to that statement.

My boxes arrived on time. Marie kept me informed and was very helpful and friendly. I have used Sherpr three times now (for relocation abroad) and would happily use them again.

Really great communication throughout my relocation from Germany - UK. Was a bit stressed in transit when I suddenly needed to do customs forms and answer questions but ended up being hassle-free with their help and didn't have to pay any imports charges.

I needed to send a set of golf clubs from Surrey to St Andrews and they had to arrive on time . Sherpr delivered in every respect . Easy to use App / website , sensible pricing , pick up when promised , delivery within 24 hrs . Would not hesitate to recommend

The team at Sherpr were very supportive and helpful throughout the process of me shipping my belongings from German to the UK.

Our driver (Georgie) was on time and was efficient delivering the group's suitcases from London to Paris. Great communication throughout his journey and baggage delivered earlier than was predicted.