The sales person was very helpful in answering my questions. My purchase went smoothly and received a $250 gift certificate too. Used the gift certificate to buy my quilted trolley to carry my Babyloc... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to find and purchase a machine on your site, and received it in perfect condition. Communication (confirmation of order and afterward) could have been just a bit better. Thank you!
I ordered a machine for my 94-year-old aunt. I asked if they could put a note in it so she would know who sent it. Even though the machine was drop-shipped from the manufacturer, sewing machines plus... Se mer
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After looking on line and doing lots of research I called to speak with someone just to be sure I was making the right choice of multi-needle embroidery machine. The customer service rep was super he... Se mer
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Företagsinformation
Skrivet av företaget
SewingMachinesPlus.com is a family owned and operated authorized dealer for the world's top sewing machine brands, with over 50 years of experience based in San Marcos California. Our family has spent decades helping sewists, quilters, embroiderers and sewing enthusiasts of all levels find their perfect machine. We are proud authorized dealers for Bernina, Brother, Juki, Baby Lock, Handi Quilter, Husqvarna Viking, Janome, Pfaff, Singer, Bernette, Grace Company, Consew and many more. Whether you are looking for a beginner sewing machine, a professional embroidery system, a longarm quilting machine or a serger we carry the full lineup from every major brand. Our online store at sewingmachinesplus.com carries over 30,000 products including sewing machines, sergers, overlockers, longarm quilting machines, embroidery machines, coverstitch machines, quilting frames, sewing cabinets, threads, notions, accessories and supplies for home and industrial use. Every purchase from SewingMachinesPlus.com comes with free shipping to the continental United States on orders over $49, a 60-day money back guarantee, 0% financing through Affirm and Synchrony, and our price match guarantee — if you find it cheaper anywhere else we will beat that price. Our expert sewing specialists are available by phone, live chat and email before and after your purchase. We service what we sell with an in-house repair department at our San Marcos California showroom. Whether you are buying your very first sewing machine or upgrading to a professional production system our family has the experience, passion and expertise to help you choose the right machine for your projects and your budget. We also offer sewing classes, machine service and repair, trade-in programs and ongoing technical support for every machine we sell. Our showroom at 713 Center Dr San Marcos CA 92069 is open Monday through Friday 9am to 5:30pm and Saturday 9am to 4pm. Over one million happy customers have trusted SewingMachinesPlus.com with their sewing journey. We would love to help you with yours. Call us toll free at 800-401-8151 or visit us online at sewingmachinesplus.com.
Why Shop With SewingMachinesPlus
Skrivet av företaget
- America's Sewing Specialists - 50+ Years of Expert Service
- Authorized dealer for Bernina, Brother, Juki, Baby Lock, Handi Quilter, Husqvarna Viking and Janome. Free shipping on orders over $49. 60-day money back guarantee. Price match on every order. Expert sewing specialists available by phone and chat at 800-401-8151.
Our Triple Guarantee -Shop With Confidence
60-day money back guarantee, price match on every order, and free shipping over $49 — backed by 50 years of family owned service.
We make three promises to every customer who shops with us.
60-Day Money Back Guarantee - Take up to 60 days to make sure you love your purchase. If for any reason you are not completely satisfied contact us and we will make it right. No runaround. No fine print surprises.
Price Match Guarantee - We will not just match a lower price anywhere else - we will beat it. Find it cheaper and call us at 800-401-8151. We will take care of you on the spot.
Free Shipping - Every order over $49 ships free to the continental United States. No hidden fees. No surprises at checkout.
These are not marketing words. They are promises from our family to yours. If anything is ever wrong call us directly at 800-401-8151 and ask for a customer service manager. We answer the phone and we make things right the same day.
Kontaktuppgifter
713 Center Drive , 92069, San Marcos, USA
- 800-401-8151
- info@sewingmachinesplus.com
- www.sewingmachinesplus.com
4,6
Utmärkt
120 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Sewingmachinesplus
Hi Cathy, glad your USB sticks arrived! Thanks for ordering with us, and let us know if you ever need anything else. Happy sewing!
Very pleased with Sewing Machines Plus
The person I spoke with, Max, was very knowledgeable and helpful. He answered all my questions. This is the second sewing machine I have ordered from you and I am very pleased. Both were delivered on time with no issues.
3 juni 2026
Svar från Sewingmachinesplus
Hi Frankie, thank you so much for your kind words and for being a returning customer! We're thrilled to hear Max took great care of you and answered all your questions. We'll be sure to pass along your praise to him. It means the world to us that both machines arrived on time and exactly as expected. As a family-owned business, customers like you are everything. Happy sewing, and we look forward to helping you again! Warmly, Sewing Machines Plus
Great customer care and great pricing on B700E
I wanted a second B700E and SMP had a great sale on them. I contacted them about the accessories that were included and they were very responsive and very knowledgeable about the machine. The ordering process was efficient. I was very pleased with their pricing and professionalism!
27 maj 2026
Svar från Sewingmachinesplus
Hi Elizabeth, thank you so much for the wonderful review! We're thrilled you caught our sale on the B700E and decided to add a second one to your collection. It's great to hear our team was responsive and knowledgeable about the machine and accessories, and that the ordering process was smooth. We work hard to pair great pricing with great service, so this means a lot. As a family-owned business, we truly appreciate you. Happy sewing, and we look forward to helping you again! Warmly, Sewing Machines Plus
Best price
Package was sent quickly, but the initial email sent a UPS tracking number that didn't exist. After my inquiry, I received notice it was a FedEx number. Package arrived and that's what is important. Price was best I could find.
2 juni 2026
Svar från Sewingmachinesplus
Hi Ronald, thanks for the review. The tracking mix-up was on us, the number was FedEx but the email said UPS, and we're sorry for the confusion. The good news is your package arrived safe and sound, and we're glad we could get it to you at the best price you found. We're looking into how the carrier got mixed up so it doesn't happen again. Thanks for shopping with us!
My New Sewing Machine
I ordered my new sewing machine by phone , and my person was Robert. Anyway he was so nice and professional. I got a great price on the machine and 12 months no interest. I will definitely continue doing business with Sewing Machines Plus. And I absolutely love my new Juki.
29 maj 2026
Svar från Sewingmachinesplus
Hi Peggy, thanks so much for this! Robert will be thrilled to hear he made your phone order easy, he's a great one. So glad you got a great price and the 12-months-no-interest deal, and that you're loving your new Juki. That's exactly what we hope for. Can't wait to help with your next project. Happy sewing!
Great Customer Service
Sewing Machines Plus has great customer service! I had an issue with my order but it was totally resolved once Laura stepped in to take care of me. I will not hesitate to order again. Thank you!
28 maj 2026
Svar från Sewingmachinesplus
Hi Michelle, this made our day! Thank you for taking the time to update your review. We're so glad Laura stepped in and got everything sorted for you. Taking care of our customers the way she did is exactly what we strive for, and we'll pass along your appreciation to her directly. We can't wait to help with your next order. Thank you for choosing us! Warmly, Sewing Machines Plus
As always
As always, shipping is prompt, packaged well and within the delivery time specified. I would recommend!!
29 maj 2026
Svar från Sewingmachinesplus
Hi Danielle,
Thank you so much for taking the time to leave us a review — it truly made our day! As a family-owned business, hearing that your order arrived promptly, well-packaged, and right on time means the world to us. Customers like you are exactly why we love what we do.
We're so grateful for your recommendation and can't wait to help you with your next project. Happy sewing! 🧵
Warmly,
The Sewing Machines Plus Family
Corrected wrong shipment
They got my order wrong but were nice enough to rectify the problem. They restored my faith in the business.
27 maj 2026
Svar från Sewingmachinesplus
Hi Mary,
Thank you so much for sharing your experience. We never want an order to go out wrong, but we are truly grateful you gave us the opportunity to fix it. As a family owned business, your trust is the most important thing to us, so reading that we restored your faith honestly means the world. We appreciate your patience and kindness more than you know, and we cannot wait to take great care of you on your next order!
Warmly,
The Sewing Machines Plus Family
My sewing acrylic insert fits my…
My sewing acrylic insert fits my cabinet and my machine beautifully! I’m so happy. The only thing I had to adjust was the height of my machine. It sits too low on the adjustable shelf so I added cardboard underneath it. I appreciate your employee who took my order accurately! Thank you!
26 maj 2026
Svar från Sewingmachinesplus
Hi C. De Lamare,
Thank you so much for this wonderful review! We are thrilled to hear that your acrylic insert fits your cabinet and machine so beautifully. That is exactly the kind of result we love to see. Thank you also for the clever tip about adjusting the height with a little cardboard underneath. We will be sure to pass along your kind words to the employee who took your order, because that recognition truly makes our day. As a family owned business, customers like you are the reason we do what we do. Happy sewing, and thank you again!
Warmly,
The Sewing Machines Plus Family
I had a very bad experience because I…
I had a very bad experience because I made a purchase, and that very same week I tried to return it—since it wasn't the product I was expecting—but they never responded to my email.
30 maj 2026
Svar från Sewingmachinesplus
Hi Francisco,
Thank you for reaching out! Your review got our immediate attention, and we truly appreciate you bringing this to us. We've already reached out to you directly and are waiting to hear back so we can make sure your return is taken care of.
We always honor our return policy and want to get this resolved for you right away. When you have a moment, please reply to our message or give us a call at (800) 401-8151 and ask for immediate handling of your return - we'll make it our priority.
Thank you again for flagging this. We look forward to hearing from you.
Warm regards,
The SewingMachinesPlus.com Team
Svar från Sewingmachinesplus
Hi Mary,
Thank you so much for the kind words! We're thrilled the products were perfect and that you found a great price - that's exactly what we aim for. We truly appreciate you taking the time to share your experience, and we look forward to serving you again.
Happy sewing!
Warm regards,
The SewingMachinesPlus.com Team
Svar från Sewingmachinesplus
Hi Jennifer,
Thank you so much for the wonderful review! We're so happy your shipping was fast and secure, and we love that you're enjoying your new Juki. It's a fantastic machine and you made a great choice. We really appreciate you taking the time to share this, and we can't wait to help with your next project.
Happy sewing!
Warm regards,
The SewingMachinesPlus.com Team
SMP Order 13162696 Pedal serger pad and trim catcher
SMP always takes good care of their customers sometimes going over and above for them. i've always been happy dealing with them.
28 maj 2026
Svar från Sewingmachinesplus
Hi Mary,
Thank you so much for your loyalty and for these kind words! It means the world to us to hear that you've always been happy dealing with SMP. Taking good care of our customers is exactly what we strive for, and reviews like yours tell us we're on the right track. We truly appreciate you, and we look forward to taking care of you for many projects to come.
Happy sewing!
Warm regards,
The SewingMachinesPlus.com Team
Slow delivery time
This is the 2nd time I've ordered from here and both times I've had shipping delays. This time, part of my shipment didn't get shipped. When I asked, I was told it shipped on 5/23. When I finally got the package, it showed a packing slip with a ship date of 5/26. My order was originally placed on 5/12. This resulted in my customers having to wait due to the lengthy delays. Prices are great, but if you are in a rush, go elsewhere.
29 maj 2026
Svar från Sewingmachinesplus
Hi Angela,
Thank you for being a repeat customer and for taking the time to share this. We're sorry the delivery timing fell short of what you needed, especially with your own customers waiting. We completely understand how that affects your business.
Your order shipped promptly on our end, but we know that once a package leaves us, carrier transit times can vary more than any of us would like, and that's something we're actively reviewing. We left you a voicemail and would love to connect. Please give us a call at (800) 401-8151 so we can go over the details with you and look at faster shipping options for your future orders.
We're so glad you love our pricing, and we want the rest of your experience to match it every single time. Thank you for giving us the chance to take great care of you, Angela. We can't wait to make your next order a fast and happy one!
Warm regards,
The SewingMachinesPlus.com Team
Beautiful machine!
I have been wanting a great machine for the longest time. I looked at so many of them but this one had everything I needed! Plus the price was great! The person who sold me it was so helpful and so patient! My experience was amazing! Thank you!!!!
5 maj 2026
Svar från Sewingmachinesplus
Hi Rachael,
Thank you so much for this wonderful review! We're thrilled you finally found the machine you'd been searching for, and that it had everything you were looking for at a great price. It means so much to hear that your salesperson was helpful and patient, because that's exactly the kind of experience we want for every customer. Enjoy your beautiful new machine, and we can't wait to see what you create with it!
Happy sewing!
Warm regards,
The SewingMachinesPlus.com Team
Was easy to buy.
Was easy to buy.
Got it before the promised date and delivered in great condition.
12 maj 2026
Svar från Sewingmachinesplus
Rey, thank you so much! Getting your order to you early and in perfect shape is exactly what we aim for every single time. It means the world that you took a moment to share this with us - welcome to the SMP family.
Svar från Sewingmachinesplus
Denise, thank you! Hearing that your experience was a great one is honestly the best part of our day. We're so grateful you chose us.
SMP is a wonderful company to do…
SMP is a wonderful company to do business with. They understand the customer, their needs and is always willing to help. I love the staff members I've worked with and miss one that left, but they were and are the BEST!!! I know they support me and look after me in my ordering of merchandise. The staff is like a family member. I trust them and the knowledge they have regarding the merchandise I am buying. This company is awesome !!!.
28 maj 2026
Svar från Sewingmachinesplus
Oh Sara, you've made us a little teary over here. Our team really does treat our customers like family, and reading this reminds us exactly why we do what we do. We miss our former teammate too - they'd be so touched that you remembered them. Thank you for trusting us with what you love. We've got your back, always. ❤️
Great service and a great product.
11 maj 2026
Svar från Sewingmachinesplus
Daryl, thank you - truly! We're a family-run operation, so every review like this lands right in our hearts. So glad we could take good care of you.
Easy to navigate website that enabled…
Easy to navigate website that enabled me to find what I wanted
5 maj 2026
Svar från Sewingmachinesplus
Linda, thank you! We're a small team that fusses over the little details (yes, even the website), so knowing it actually helped you find what you needed makes us so happy. Come back anytime.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.