The sales person was very helpful in answering my questions. My purchase went smoothly and received a $250 gift certificate too. Used the gift certificate to buy my quilted trolley to carry my Babyloc... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to find and purchase a machine on your site, and received it in perfect condition. Communication (confirmation of order and afterward) could have been just a bit better. Thank you!
I ordered a machine for my 94-year-old aunt. I asked if they could put a note in it so she would know who sent it. Even though the machine was drop-shipped from the manufacturer, sewing machines plus... Se mer
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After looking on line and doing lots of research I called to speak with someone just to be sure I was making the right choice of multi-needle embroidery machine. The customer service rep was super he... Se mer
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Företagsinformation
Skrivet av företaget
SewingMachinesPlus.com is a family owned and operated authorized dealer for the world's top sewing machine brands, with over 50 years of experience based in San Marcos California. Our family has spent decades helping sewists, quilters, embroiderers and sewing enthusiasts of all levels find their perfect machine. We are proud authorized dealers for Bernina, Brother, Juki, Baby Lock, Handi Quilter, Husqvarna Viking, Janome, Pfaff, Singer, Bernette, Grace Company, Consew and many more. Whether you are looking for a beginner sewing machine, a professional embroidery system, a longarm quilting machine or a serger we carry the full lineup from every major brand. Our online store at sewingmachinesplus.com carries over 30,000 products including sewing machines, sergers, overlockers, longarm quilting machines, embroidery machines, coverstitch machines, quilting frames, sewing cabinets, threads, notions, accessories and supplies for home and industrial use. Every purchase from SewingMachinesPlus.com comes with free shipping to the continental United States on orders over $49, a 60-day money back guarantee, 0% financing through Affirm and Synchrony, and our price match guarantee — if you find it cheaper anywhere else we will beat that price. Our expert sewing specialists are available by phone, live chat and email before and after your purchase. We service what we sell with an in-house repair department at our San Marcos California showroom. Whether you are buying your very first sewing machine or upgrading to a professional production system our family has the experience, passion and expertise to help you choose the right machine for your projects and your budget. We also offer sewing classes, machine service and repair, trade-in programs and ongoing technical support for every machine we sell. Our showroom at 713 Center Dr San Marcos CA 92069 is open Monday through Friday 9am to 5:30pm and Saturday 9am to 4pm. Over one million happy customers have trusted SewingMachinesPlus.com with their sewing journey. We would love to help you with yours. Call us toll free at 800-401-8151 or visit us online at sewingmachinesplus.com.
Why Shop With SewingMachinesPlus
Skrivet av företaget
- America's Sewing Specialists - 50+ Years of Expert Service
- Authorized dealer for Bernina, Brother, Juki, Baby Lock, Handi Quilter, Husqvarna Viking and Janome. Free shipping on orders over $49. 60-day money back guarantee. Price match on every order. Expert sewing specialists available by phone and chat at 800-401-8151.
Our Triple Guarantee -Shop With Confidence
60-day money back guarantee, price match on every order, and free shipping over $49 — backed by 50 years of family owned service.
We make three promises to every customer who shops with us.
60-Day Money Back Guarantee - Take up to 60 days to make sure you love your purchase. If for any reason you are not completely satisfied contact us and we will make it right. No runaround. No fine print surprises.
Price Match Guarantee - We will not just match a lower price anywhere else - we will beat it. Find it cheaper and call us at 800-401-8151. We will take care of you on the spot.
Free Shipping - Every order over $49 ships free to the continental United States. No hidden fees. No surprises at checkout.
These are not marketing words. They are promises from our family to yours. If anything is ever wrong call us directly at 800-401-8151 and ask for a customer service manager. We answer the phone and we make things right the same day.
Kontaktuppgifter
713 Center Drive , 92069, San Marcos, USA
- 800-401-8151
- info@sewingmachinesplus.com
- www.sewingmachinesplus.com
4,6
Utmärkt
120 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Sewingmachinesplus
Thank you, Hazel! We love Gary, and he'll be so happy to hear this. Helping you find the right cabinets is exactly the kind of thoughtful, unhurried service he's known for. It means so much that you chose our family business and took the time to recognize him by name. We appreciate you and can't wait to have you back!
Great employees that help you with…
Great employees that help you with important decisions that are perfect to add to your craft/embroidery/sewing room. Worked with me for almost an hour. This was not my first purchase from them and will probably not be my last.
30 juni 2026
Svar från Sewingmachinesplus
Anne, thank you so much! Nearly an hour on the phone helping you build out your craft and embroidery room is exactly the kind of care we hope every customer gets, and we love our team for showing up that way every day. That you keep coming back to our family business means more than we can say. Thank you for your trust and your loyalty. We can't wait to help with the next addition to your sewing room!
Great customer service!
After looking on line and doing lots of research I called to speak with someone just to be sure I was making the right choice of multi-needle embroidery machine. The customer service rep was super helpful and asked me some questions about what my intended use was. She helped me think about a few things I had not thought about from my online research. I will certainly shop here again.
1 juli 2026
Svar från Sewingmachinesplus
Thank you so much, Kristina! Choosing a multi-needle embroidery machine is a big decision, and we're so glad our rep took the time to really understand how you'd be using it rather than just taking an order. Asking the right questions is what our team does best, and we love them for it. It means the world that after all your research you trusted our family business with the call. We can't wait to see what you create, and we're always here when you need us!
The item I wanted was in stock
The item I wanted was in stock, which it was not at multiple other sites, and it was rapidly shipped.
1 juli 2026
Svar från Sewingmachinesplus
Thank you, Leesa! Having the hard to find item actually in stock when nobody else does is something we work hard at, so this made our day. We know you had other places to look, and we're so grateful you gave our family business a chance. Thank you for your trust, and we hope to see you again soon!
I have bought a number of machines from…
I have bought a number of machines from Sewing machine plus, always happy with my purchases.
1 juli 2026
Svar från Sewingmachinesplus
Donna, thank you so much! A customer who keeps coming back for machine after machine is the highest compliment a family business can get. Your loyalty means everything to us, and we never take it for granted. Thank you for being part of our family all these years. We can't wait to help with the next one!
Svar från Sewingmachinesplus
Thank you, Rob! Availability, cost, and delivery all lining up is exactly what we aim for on every single order. We appreciate you choosing our family business, and we're grateful for your support. Come see us anytime!
Your representative (Max) was excellent…
Your representative (Max) was excellent and professional.
30 juni 2026
Svar från Sewingmachinesplus
Thank you so much, Rhonda! We absolutely love Max, and he'll be thrilled to hear this. Excellent and professional is exactly who he is, every day. Thank you for choosing our family business and for taking the time to recognize him by name. It truly means a lot to all of us. We can't wait to have you back!
Everything went well from order to…
Everything went well from order to delivery. Product arrived in a very sturdy box. Good quality.
29 juni 2026
Svar från Sewingmachinesplus
Thank you, Jeanne! Smooth from order to delivery, a sturdy box, and good quality is exactly how it should go, and we're so glad it did. Packing things properly matters to us because your order matters to us. Thank you for choosing our family business. We appreciate you and hope to see you again soon!
Great experience!
I had a lot of help from Torrie to select the right sewing cabinet. She went above and beyond. Then the shipping information from Kasey helped me get prepared for how big the boxes would be. I took my time putting the cabinet together, even watching the video on assembling the hydraulic lift. It turned out great and I love my new sewing room!
25 juni 2026
Svar från Sewingmachinesplus
Nora, this made our whole day! We love Torrie and Kasey, and they will be so happy to read this. Torrie going above and beyond to help you pick the right cabinet, and Kasey making sure you knew what to expect with those big boxes, is exactly the kind of care we hope every customer gets. And congratulations on tackling that hydraulic lift assembly! We're thrilled you love your new sewing room, and we're so grateful you chose our family business to help build it. Happy sewing!
Customwr service extra helpful
Customwr service extra helpful. Receieved my order right on time. Happy to have found this online sewing store.
29 juni 2026
Svar från Sewingmachinesplus
Thank you so much, Roseanna! We're delighted you found us, and even happier that our team took great care of you and your order arrived right on time. Welcome to the family. We can't wait to help with whatever you need next!
Had the part I had been searching for…
Had the part I had been searching for for quite some time. Great quality and on time delivery.
29 juni 2026
Svar från Sewingmachinesplus
Thank you, Sharon! Tracking down that hard to find part is one of our favorite things to do, and we're so glad we could end the search for you. Great quality and on time delivery is what we strive for on every order. Thank you for trusting our family business. We're always here if you need anything else!
Great Customer service
On every order if something is out of stock or less than the qty I ordered they always call to let me know. The customer service is amazing and very helpful
29 juni 2026
Svar från Sewingmachinesplus
Thank you so much, David! Keeping you in the loop when something is out of stock or short on quantity is just how we think it should be done. You deserve to know exactly what's happening with your order. We're so grateful for your business and for taking the time to share this. We can't wait to help with your next order!
EXCELLENT Customer Service
Great Customer service, when you have great customer service you have repeated business. I want to thank you Lora at Ext 117 and Robert. When i tried the directory there was many Loras so that's why I put in Lora's Ext so you would know which Lora helped me. I have a X- large purple matt for my sewing machine and a small matt for my baby lock celebrate serger which I just purchase but you all were all out of the purple medium and large matt. Thank you again Sewing Machine plus for having a great staff.
24 juni 2026
Svar från Sewingmachinesplus
Thank you so much, Mary! And what a smart touch including Laura's extension (117) so we'd know exactly who to thank. Laura and Robert will both be over the moon to hear this. We're only sorry we were out of the purple medium and large mats, but we were so happy to get you set up with the X-large for your machine and the small for your new Baby Lock Celebrate serger. It means so much that you chose our family run business, and that you took the time to celebrate our staff by name. That kind of kindness is exactly why we love what we do. Congratulations on your new serger, and thank you for being part of our family. We can't wait to have you back!
Excellent customer service
Staff is very nice and extremely helpful. I loved being able to speak with a human and not have to send an email in order to get customer service. I will definately be ordering from them again.
24 juni 2026
Svar från Sewingmachinesplus
Thank you so much, Debbie! We hear you completely. Sometimes you just want to talk to a real, friendly human instead of sending an email into the void, and that personal connection is the very heart of who we are. As a family run business, treating every customer like one of our own is what we care about most, and we're so grateful you gave us the chance. It means the world that you'll be ordering from us again. Thank you for choosing our family. We can't wait to welcome you back!
Customer service
Customer service, I appreciate the quick response when you call and the knowledgeable staff.
26 juni 2026
Svar från Sewingmachinesplus
Thank you so much, Joy! A quick response and a knowledgeable, caring staff are exactly what we pour our hearts into on every single call. It means more than you know that you chose our family run business, and that you took the time to share this. Customers like you are the reason we love what we do. We're always here whenever you need us, and we can't wait to help again. Thank you for being part of our family!
Robert did a fantastic job explaining…
Robert did a fantastic job explaining the Celebrate and then the Victory sergers to me. The service this young man provided was the best!ff
25 juni 2026
Svar från Sewingmachinesplus
Thank you so much, Yvonne! Robert will be beyond happy to hear this. Taking the time to walk you through the Celebrate and the Victory sergers so you could find the right fit is exactly the kind of care we love to see. It means the world that you chose our family run business, and that you took a moment to celebrate Robert by name. Customers like you are the heart of everything we do. Thank you for your trust, and we can't wait to have you back. Happy sewing!
ROBERT IS EXTREMELY HELPFUL AND I'M…
ROBERT IS EXTREMELY HELPFUL AND I'M GREATFUL HIS EXPERTISE.
WHAT A GREAT PRICE AND DELIVERY IS QUICK.
1 juli 2026
Svar från Sewingmachinesplus
Thank you so much! Robert will be thrilled to hear this, and we're so glad his expertise made a difference for you. A great price and quick delivery on top of it is exactly what we hope for. Most of all, we want you to know how much your choosing us means to us. You are important to us, and we're so grateful you gave us the chance to serve you. We can't wait to have you back. Happy sewing!
I had a request regarding the software…
I had a request regarding the software I purchased that went unanswered.
21 juni 2026
Svar från Sewingmachinesplus
Hi Gloria, we're so sorry for the trouble with your software version, and we absolutely want to get this fixed for you. We did reach out the same day you contacted us, both by email (asking for a couple of photos of what you received so we can send the correct update right away) and by phone, where we've left voicemails. It's possible our messages landed in your spam folder or didn't come through. Please check your inbox for our reply, or give us a call anytime and ask for our support team. We're standing by and ready to make this right. Thank you, and we look forward to helping you!
Svar från Sewingmachinesplus
Thank you! Fast shipping and exactly what you ordered is just what we like to hear. We appreciate your business and can't wait to have you back!
Great Inventory, Great Service
I have dealt with this company buying accessories for my antique treadle sewing machine. I have since found the lost cord, for my baby lock soprano but knew that their recommended generic option would be a great choice.
22 juni 2026
Svar från Sewingmachinesplus
Thank you so much, Kathleen! We love that you've trusted us for your antique treadle machine accessories, and that's exactly the kind of hard-to-find help we enjoy the most. So glad the generic option worked out for your Baby Lock Soprano too. We're always here whenever you need us, and thank you for being such a wonderful customer!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.