Sevenoaks Sound and Vision Omdömen 

9 312
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very happy with the service. Was able to listen to as many multiple amp and speaker combinations in the listening room as desired. Really able to spend a lot of time with various types of music liste... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I enquired to buy a JBL300MK2 soundbar from sevenoaks as I found a Google offer which gave me £100 off the initial price however the first branch I phone as I couldn't do the voucher code online wasn'... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

First class service provided at the Sevenoaks store today. After speaking earlier in the morning with sales consultant Alec Dent and even though a short notice visit, Alec set up the two Naim produ... Se mer

Betygsatt 5 av 5 stjärnor

I made two visits to the Manchester shop. The first was a enquiry about replacing parts of my ageing NAD system and the second to buy a replacement and up to date NAD CD player. On each occasion... Se mer

Företaget har svarat

Företagsinformation

  1. HiFi-butik
  2. också i
  3. Elektronikbutik
  4. Hemmabioinstallation
  5. Stereobutik
  6. TV-butik

Om Sevenoaks Sound and Vision

Skrivet av företaget

Established in 1972
Sevenoaks Sound and Vision is one of the largest independent Hi-Fi and Home Cinema retailers in the UK.

20 beautiful stores nationwide
A best-in-class eCommerce website, and a friendly UK based Telesales team, Sevenoaks offers a unique, first-class experience. All of this is supported by a custom installation service which specialises in the creation and installation of bespoke home entertainment systems to suit all budgets.

Sevenoaks Sound and Vision Witham Store

Superb customer service
At Sevenoaks, we guarantee superb customer service – that means listening carefully to what you want, offering impartial, expert advice and access to an unrivalled product range with every leading manufacturer represented. Our knowledgeable staff are highly trained, dedicated to customer service and have a genuine enthusiasm and passion for home entertainment.

You can reach us via:
email:- support@ssav.com
Telephone:- 01732 740944

The phone lines are open Monday – Friday 9am to 5pm and the team will try to answer any queries.

Talk to the experts
You can now talk to the experts and place your order directly over the phone with our friendly UK based team by calling 0333 016 4775 from 9am to 5:30pm Monday to Saturday, and 10am to 4pm Sunday.

Our 0333 number is a local rate call and our fully product-trained team is on hand to answer any questions you may have. So if you want to check that new smart TV is the right one for you, ask about which turntable best suits your requirements, or simply check stock availability before placing your order, we are here to help so call us today!

Design & Installation
Whether you are building, renovating, or just want to expand an existing audio-visual system, we will listen to your requirements and produce a bespoke design based on your needs and budget. We manage the entire project, from the initial no obligation consultation, through to a complete, professional installation, without a wire or cable to be seen.

Sevenoaks Sound and Vision Solihull Store

We also offer an optional free of charge site visit, where one of our team will visit you to discuss the perfect way to integrate your new project into your home.
See our Design & Installation page to find out more and book a site visit.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

9 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(9 312)

2 196 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Delivered on time.

Delivered on time.
Seems to work OK.
Everything good.

8 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 5 av 5 stjärnor

Buy it. Play it. Live it.

I was very pleased with my experience. I was more than pleased with the help I received with purchasing a new hi-fi, and was helped along the way in choosing, with my budget in mind. You don't just buy, you get to experience the equipment, and that is good.

1 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 5 av 5 stjärnor

Exceptionally good service experience shopping for hi fidelity components.

Very happy with the service. Was able to listen to as many multiple amp and speaker combinations in the listening room as desired. Really able to spend a lot of time with various types of music listening to real products which is impossible to duplicate by watching youtube reviews. The recommendations made to me were fundamentally excellent and in accordance with my needs and sensitive to my budget. Plus the guys there love music and hi fi.

8 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 5 av 5 stjärnor

Ancient viewer

Arrived and installed television promptly .
Instructions for use explained clearly by professional gentleman

8 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 5 av 5 stjärnor

Excellent support from the person I…

Excellent support from the person I spoke to, prompt service and good price

7 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 5 av 5 stjärnor

I had excellent service

I had excellent service. Had to send back my Arcam Amplifer which was under guarantee and it was dealt with and I was I formed when it would be delivered back very many thanks

30 september 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 4 av 5 stjärnor

Nearly excellent

Excellent and very helpful advice in the shop on the various possible options to replace my old CD transport and separate DAC. Agreed purchase and home delivery the next morning. However having waited in for that had an email saying an unexpected problem would only be solved within 24 hours with no other communication offered.

7 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your review. We're pleased to hear that you received excellent advice in-store and that our team helped you find the right solution.

However, we're very sorry that the delivery experience did not match the standard of service you received in-store. We appreciate how frustrating it must have been to wait in for a delivery that didn't arrive, particularly when the subsequent communication provided little explanation or reassurance.

We apologise for the inconvenience and will review how we communicate unexpected delivery delays to ensure customers are kept better informed.

Thank you again for your feedback and for choosing Sevenoaks Sound & Vision.

Betygsatt 5 av 5 stjärnor

Rotel A8

2nd time purchasing from SSAV and it's always a pleasure. Good pricing and super fast, efficient delivery, just what you want. Thx

7 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 5 av 5 stjärnor

Problem sorted

Picking the phone up and talking to a human that was very knowledgeable regarding the headphones and ensured my order would be delivered without delay.

7 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 5 av 5 stjärnor

Thoroughly enjoyable experience

I enjoyed a great demo in the demo room and was able to hear the speakers with the music I enjoy. With some great help in listening to different speakers and coming to the decision I made was kept upto date with when the speakers would be available.

7 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 1 av 5 stjärnor

Not happy - Very disappointed!

Very disappointed that I made a request for the DPD driver to leave the parcel in a safe place but he would not do so. My trusted neighbour offered to take the parcel in for me, but again the driver would not allow this. There will be another delivery attempt tomorrow, but I will not be available to take personal delivery. If the driver won’t leave the parcel AS REQUESTED it can be returned to SSAV for a full refund! My default delivery preference with DPD is set to “Leave in a safe place” which up until now has been perfectly adequate. I can understand why SSAV would want to protect the goods while in transit, but this should have been made clear to me before completing the purchase. I could have then made the purchase from a different vendor.

7 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Dear Ian,

Thank you for your feedback, and we're sorry for the frustration caused by the delivery restrictions.

Due to the value of the goods we sell, we require DPD to deliver directly to the specified delivery address and do not permit parcels to be left in a safe place or with a neighbour. This is to ensure that valuable purchases are delivered securely.

However, we completely appreciate your point that these restrictions should have been made clearer before you placed your order. We will review how we communicate this during checkout so that customers are aware of the delivery requirements in advance.

We're sorry again for the inconvenience, and thank you for bringing this to our attention.

Kind regards,
Sevenoaks Sound & Vision

Betygsatt 5 av 5 stjärnor

I enquired to buy a JBL300MK2 soundbar…

I enquired to buy a JBL300MK2 soundbar from sevenoaks as I found a Google offer which gave me £100 off the initial price however the first branch I phone as I couldn't do the voucher code online wasn't very helpful. But I done a chat and Richard from the Leeds branch managed to deal with my enquiry and get the deal done with the voucher code promise. So one happy customer. I would recommend if you need any audio or visual equipment.

6 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 5 av 5 stjärnor

Bromley Branch Purchase via tel call

Bromley Branch. Purchase via tel call. Rep friendly polite; knowledgeable. Provided a good deal

1 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 5 av 5 stjärnor

internet sorted

internet sorted! thank heavens

3 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 5 av 5 stjärnor

Great service as always

Helpful and knowledgeable staff

5 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 5 av 5 stjärnor

Very knowledgable and helpful

Very knowledgable and helpful. Listened to my requirements and guided me to best equipment with excellent explanation.

5 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 5 av 5 stjärnor

Nice company

Nice company, easy to deal with and quick delivery. Bough an ex-demo item which was literally brand new.

3 oktober 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 5 av 5 stjärnor

Excellent service, great advice and a great deal

I recently bought a pair of Monitor Audio Silver 100 8G speakers, stands and Chord speaker cable from Sevenoaks and I've been extremely impressed with the whole experience.

What I particularly appreciated was that it felt like dealing with people who actually understand hi-fi rather than simply trying to make a sale. I was given good advice around the speakers, stands and cabling, and they were very helpful in getting the whole package sorted.

They also gave me a really good deal on the complete package, which made an already great experience even better.

Most importantly, I'm absolutely delighted with the system. The Silver 100 8Gs have turned out to be a huge upgrade and, after getting everything set up properly at home, they sound fantastic.

Knowledgeable, helpful service, no pressure and a genuinely great buying experience. I'll definitely be using Sevenoaks again for future hi-fi purchases. Highly recommended.

5 september 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Thank you for your lovely feedback! It means so much to us that you’re happy with our service. Warm regards, SSAV.

Betygsatt 5 av 5 stjärnor

Really helpful and experienced

Really helpful and experienced. great product at a good price.

27 september 2026
Logotyp för Sevenoaks Sound and Vision

Svar från Sevenoaks Sound and Vision

Hi, thank you for your kind words! We’re thrilled to hear you were pleased with our service. Wishing you all the best, SSAV.

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