Easy website, good description of items available with suitable ages stated. Prices seem reasonable and items available are interactive, Sensory and great colours. I can’t comment on the quality of th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My POV - do not risk losing your money from this company. Still not received my £50+ toy for my daughter’s birthday. Endless cycles of emails, AI useless phone line… spanning a month so far. From revi... Se mer
When I received my order it was missing two items for which I have already been charged. I messaged immediately explaining what had happened and they have never responded to me. I have chased with mu... Se mer
Företaget har svarat
Despite leaving £1 tip and clear direction to my safe space , the postal delivery person had the autonomous & thoughtful intelligence to just post it through the letter box & did not take the tip .... Se mer
Företagsinformation
Kontaktuppgifter
Unit W1, Westpoint, WS9 8DT, Walsall, Storbritannien
- 03330902791
- customercare@sensoryeducation.co.uk
- www.sensoryeducation.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Items as expected
Items as expected, good quality and delivery prompt.
No refund, no comms, no trust, potential blackmail?
My POV - do not risk losing your money from this company. Still not received my £50+ toy for my daughter’s birthday. Endless cycles of emails, AI useless phone line… spanning a month so far. From reviews and my own experience - people seem to feel robbed! Will need to address with bank / trading standards to ascertain if this is a legitimate business. Currently feel blackmailed as they’ve emailed saying I won’t get support - ie refund - because of my rescues. I am based in the UK.
Exactly what I asked for
Exactly what I asked for, very good communication and delivery quick
Fast delivery
Great communication. Fast delivery. My girls will love their surprise.
Missing items - not refunded
When I received my order it was missing two items for which I have already been charged. I messaged immediately explaining what had happened and they have never responded to me. I have chased with multiple emails and called. Nobody has got back to me. Nobody has refunded the missing items. I cannot get anybody to pay any attention so unfortunately I will now have to raise it with my bank. All unnecessary admin and stress.
Do not recommend ordering from them at all.

Svar från sensoryeducation.co.uk
Fast delivery and really great products…
Fast delivery and really great products will defo order again
Sensory Lamp order
I did order a sensory lamp with fishes for my SEN child and he loves it. Easy to order and set up.
The only think I would say is Evri is not the best in communicating regarding the delivery
APPALLING COMPANY!!
I would give them no stars if I could!!!
Absolutely shocking customer service. I ordered from them a month ago and my order still hasnt been dispatched. Every response take days and the phone number takes you through to a bot! AVOID!!!!!!!!!!!!!!!!!!
Terrible company
Terrible company, DO NOT ORDER FROM HERE. Absolute 0 customer service or response. You cannot get in touch with a human to ask them where the items / delivery is. Endless cycle of automated emails, AI on the telephone number. No one calls back -EVER.
Do not waste your money and find a reputable firm to buy the items from.
I did get my refund
I did get my refund on the 21st thank you I was rong to say I hadn’t thank you

Svar från sensoryeducation.co.uk
Bought as a Christmas present for my…
Bought as a Christmas present for my grandson, im very sure he will be very happy with them
Awaiting a promised refund for items…
Awaiting a promised refund for items not delivered in early July 2026. Many, many attempts at contact result in promises of resolution but no refund, and endless identical auto-replies.
I’d prefer to not give any stars at…
I’d prefer to not give any stars at all. My experience seems to mirror that of others in that I received an incomplete order and other items were unsatisfactory. Trying to contact customer services is impossible other than via AI although there is precious little intelligence artificial or otherwise. I am still waiting for a call back when i asked if i could speak to a real person; frustrating is an understatement. So this company still has my payment for goods not delivered and unsatisfactory goods received and i don't know how to get my money back. I shall never use them again.

Svar från sensoryeducation.co.uk
Lovely little selection for my boys…
Lovely little selection for my boys birthday
No delivery or refund
I purchased something for my son’s 5th birthday almost 2 months in advance, his birthday is next week and I’ve had no helpful replies from the help centre or confirmation if this is being sent or refunded. I need the refund to be able to purchase something elsewhere. Terrible service.
Found the ideal gift and at a very good…
Found the ideal gift and at a very good price
The parcel was delivered on time
Ordered two toys for my son’s birthday
Ordered two toys for my son’s birthday. Only one arrived. Now waiting on customer care getting back to me however I don’t have high hopes of the reviews are anything to go by. Really disappointed. Would not order again and would not recommend
Easy site to navigate and purchase items
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