Everything was great from ordering to receipt. Now five months later, my bracelet has fallen apart. Sehaya have offered a replacement for £9.99, instead of the full refund or replacement that I shou... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The bracelet is lovely better than expected the different lovely coloured stones the attachment is a silver like button with a pattern and slips through the leather Bought it as a present for daug... Se mer
Företaget har svarat
well made earrings,quick delivery ,came in a nice little bag,good price.i bought these earrings for my grandaughter to wear at her dad,s wedding.The reason i bought them was they appeared to be inten... Se mer
As a repeat customer I know that Sehaya can be counted on to provide not only great quality jewellry but great quality customer service too. Their earrings are simply stunning, their delivery really... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are a UK based company of handmade jewellery with natural stones and gems
Kontaktuppgifter
60 Windsor Avenue, SW19 2RR, London, Storbritannien
- sales@sehaya.com
- www.sehaya.com
4,5
Utmärkt
519 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not the same colours as shown on line
They are beautiful earrings, but colors were quite different to what was in the photograph on line. I did not feel they fit me
Thanks for your reply, I gave them as a present, and my friend loved them. So happy it worked out.
For future reference it would be great you put the exact photo :)
30 oktober 2024
Svar från Sehaya
Hi Aurora,
Thank you for taking the time to leave a review, we appreciate it
We are sorry to hear that you are not happy with the product... You can always return it for a refund or for an exchange.
We have a returns portal that you can find on our website or you can just email us
Best regards
Best regards
Svar från Sehaya
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
The earrings are lovely and colourful
The earrings are lovely and colourful. My daughter-in-law loved them!
23 oktober 2024
Svar från Sehaya
Hi Maria,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that it was a success and that you are happy with your experience with us.
Best regards
Excellent quality product
Prompt delivery and excellent product. Nicely presented too.
29 oktober 2024
Svar från Sehaya
Hi Gazrock,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi Mr Long,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
really cute jewellery!
8 oktober 2024
Omdöme utan inbjudan
Svar från Sehaya
Hi Marion,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi Duncan,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
excellent quality and value for money
26 september 2024
Svar från Sehaya
Hi Jocelyn,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi Robert,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Beautiful earrings that arrived quickly.
27 september 2024
Svar från Sehaya
Hi Mrs Lesley,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Great quality product
Great quality product, arrived super fast. Can’t fault them. Thanks
24 september 2024
Svar från Sehaya
Hi Robert,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi Matt,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Unfortunately the Tibetan Jasper…
Unfortunately the Tibetan Jasper bracelet I purchased, which I liked, could not be adjusted to fit over my hand. Looking at the arrangement you should be able to extend the bracelet to fit over your hand then pull it to tighten on your wrist. I used some force to try and extend it, but was concerned I would do some damage. Therefore not worn the bracelet.
28 augusti 2024
Svar från Sehaya
Hi Chris,
Thank you for taking the time to leave a review, we appreciate it.
The Tibetan Bracelet is adjusted indeed, as mentioned in the product description. From the sound of it, you just need to apply a little bit of more force. The knot is on the tight side to prevent it loosing up on the long term.
If you had contacted us, we would have sent you visuals describing how to adjust the bracelet
We would appreciate it if you could amend your review since it doesn't reflect the truth
Thank you again
Best regards
Svar från Sehaya
Hi Simon,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi Sophie,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi Janis,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Efficient service
Efficient service, kept informed as awaited delivery- which was very speedy! Bought as a present which was greatly appreciated. Lovely product
29 augusti 2024
Svar från Sehaya
Hi Hallam,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Arrived promptly
Arrived promptly. Beads are a little smaller than I expected but colour is good and will go well with a couple of other bracelets I have
28 augusti 2024
Svar från Sehaya
Hi Joy,
Thank you for taking the time to leave a review, we appreciate it.
We do have photos on the product page with the bracelet worn to get a clear idea of the size of the beads
Best regards
Fast and fabulous
Fast delivery ,the earrings are even nicer than the photograph and unique .Better than anything in the shops.Will be back for more!
27 augusti 2024
Svar från Sehaya
Hi Hazel,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Svar från Sehaya
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.