Seated Omdömen 

201
•
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I'm always amazed that Seated reaches out to me just before my favorite artist's concert tickets go public. I've gotten absolutely WONDERFUL seats and made awesome memories thanks to their prompt noti... Se mer

Betygsatt 5 av 5 stjärnor

This has been a great one-stop notification for a number of different acts I like, all in one spot. No more having to check multiple sites for different artists or groups. It also provides info on... Se mer

Betygsatt 5 av 5 stjärnor

Myles not only replied extremely fast to my email after submission, but in a kind, thoughtful and most importantly, genuine manner. Far too often I feel like support teams offer generic, pre-scripte... Se mer

Betygsatt 3 av 5 stjärnor

Good service, but when logging in or registering, you need to verify using your phone number. There is only a couple of countries, meaning if your country isn't there, you are unable to use Seated (my... Se mer

Företaget har svarat

Företagsinformation

  1. Biljettförsäljning
  2. också i
  3. Hobbybutik

Informationen kommer från olika externa källor

Artists use Seated to sell concert tickets to their true fans.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

201 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(201)

35 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

quick notification

Got notification of a nearby event added by my favorite band that I may be able to attend and I was notified almost immediately after Home Free posted it. Makes it easy to follow their schedule. I like that.

28 mars 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My card info was also leaked…

My card info was also leaked immediately after I made a purchase through this site. I hardly ever use this card and it’s still in investigations, but I would suggest you beware of this company.

21 december 2021
Omdöme utan inbjudan
Logotyp för Seated

Svar från Seated

Hi Chris. Sorry to hear about your issue. Seated never stores any credit card information of our customers, so it's not possible for credit card information to be leaked from our website. We use Stripe to securely process all credit card transactions. Stripe is the same company that processes all transactions for large companies like Lyft, Instacart, Shopify, Kickstarter, and others. I don't see a record of your ticket purchase through Seated. If you provide more information, then we'll be able to provide more specific feedback.

Betygsatt 5 av 5 stjärnor

These guys are pros

These guys are pros. I reached out to get my Tix swapped from Saturday to Friday and I had a rep reach out quickly and handle everything for me - I didn't have to do anything (looking at you, Max). 10/10 would recommend

20 november 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great idea, great company

Great idea, great company. I'm now getting alerts for shows that I was missing right and left. This is a no-brainer for anyone that loves music.

16 november 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Website leaked card info

Had my card info stolen the day after putting my cc in for a concert presale! I hardly use this card and keep a very close watch on all my transactions. Then because of this website, my card was shut off due to fraud!! And on top of all this, seated is going to send over the tickets to axs, when I could have just saved a step by purchasing the concert tickets through axs. What a waste of time and untrustworthy website! Never using again.

9 november 2021
Logotyp för Seated

Svar från Seated

Hi Anna. Sorry to hear about your issue. It's actually not possible for your credit card information to be leaked, because Seated never stores any credit card information of our customers. We never have access to your credit card. Rather, we use Stripe to securely process all credit card transactions. Stripe is the same company that processes all transactions for large companies like Lyft, Instacart, Shopify, Kickstarter, and others. Any issue with your credit card information leaking would likely just be a coincidental timing issue, not as a result of using Seated. Very sorry to hear that happened to you.

Betygsatt 5 av 5 stjärnor

I will be completely honest

I will be completely honest - my initial opinion of Seated was not good. I had signed up for a fan presale for a concert I wanted to see next year. Got the email, got the presale code and reminder - I was ready to see one of my favorite bands! Then the tickets went on sale - I was able to login with the presale code, but then it asked for a verification code that was sent to my phone. I repeatedly tried to use the code and it never worked, kept saying invalid code. Tried resending code - no luck. Eventually it told me my phone number was invalid - which, well, that’s a new one! I thought there’s no way now I’ll ever get tickets to this show now and I was bummed.

I then reached out to Seated when I thought all hope was lost and I have never been so pleasantly surprised by the customer service and support I received! The agent was extremely nice, apologized for the inconvenience, and then helped me navigate the issue until I was able to reserve my tickets!

I’ve spent decades working in customer service and I know how difficult that world can be. I’m unsure of who helped me (no name was given) - but I’d just like to thank them for not only saving the day, but doing so in the most professional and courteous way possible!

27 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love @seated.com!!!

I love that I can choose which artists I want info on if they are performing near me! This is a great app and I just scored some great concert tickets for November! Could not be more excited! Thanks @seated.com!

21 september 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great livestream concert platform

Purchased one livestream concert ticket through Seated, was very easy and the concert interface/streaming itself was great. Just got a notification that the same artist is doing another livestream concert next month, which I really appreciate!

13 november 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best customer service!

Best customer service!

Seriously am amazed at how great their customer service is. I've been buying tickets through them a lot over the last year and any time there is an issue, they always make an effort to resolve it as quickly as possible with the customers best interest. They always pick up the phone, are super friendly, and make every effort to make sure the customer is happy. Love seated and hope all the bands i see use them in the future!

12 mars 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing customer service

Amazing customer service. First they pick up the phone!!!! Second they have their customers interest in mind. I hope all the concerts I go to in the future would use seated!

12 mars 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent and reliable customer service

Had an excellent experience with this company. I wish all of the concerts and events I attend are sold by SEATED. I bought tickets to a show that I unexpectedly was unable to attend for family reasons. Customer service was very attentive in helping me return the funds and selling to another fan on the waitlist.Highly recommend!

11 juli 2019
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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