I'm always amazed that Seated reaches out to me just before my favorite artist's concert tickets go public. I've gotten absolutely WONDERFUL seats and made awesome memories thanks to their prompt noti... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This has been a great one-stop notification for a number of different acts I like, all in one spot. No more having to check multiple sites for different artists or groups. It also provides info on... Se mer
Myles not only replied extremely fast to my email after submission, but in a kind, thoughtful and most importantly, genuine manner. Far too often I feel like support teams offer generic, pre-scripte... Se mer
Good service, but when logging in or registering, you need to verify using your phone number. There is only a couple of countries, meaning if your country isn't there, you are unable to use Seated (my... Se mer
Företaget har svarat
Företagsinformation
- Biljettförsäljning
- också i
- Hobbybutik
Informationen kommer från olika externa källor
Artists use Seated to sell concert tickets to their true fans.
Kontaktuppgifter
379 W Broadway, 10012, New York, USA
- +1-855-260-7328
- support@seated.com
- www.seated.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Andra tittade också på
Excelleny customer service
Excelleny customer service! David worked with me until the problem was resolved. He went over and above to make sure I was satisfied, and I got front row tickets because of his effort! 10/10!!
Beat the bots!
The last time Rachel Bloom came to Chicago, bots snapped up the tickets within minutes when they went on sale. I'm a huge fan, and it was disappointing to say the least. This time around, I found Seated through Ticketfly and reached out to them about getting presale tickets as a real human being. They responded quickly and were extremely helpful. I'm thrilled to have two tickets to see one of my favorite performers live and in-person. Thanks again!
Fast response to my questions
I made a mistake in my email address during a ticket order and had another question about the details. The Seated team got back to me in about an hour, corrected the problem and answered my follow-up question. I really appreciated the responsiveness. By contrast, I had one help request for another ticket provider back in January, and I never heard back.
Quick response time through facebook…
Quick response time through facebook messenger, and extremely thoughtful help. Got me squared away in no time!
Extremely helpful customer service
Extremely helpful customer service! Myles is a wonderful member of the Seated team and will go the extra effort to provide the best experience possible!
I purchased the general tickets for my…
I purchased the general tickets for my daughter.
And next day she wants to get the VIP.
We end up purchased the VIP tickets next day.
We send the e mail about the return the general tickets. And next day early in the morning “Max” respond to us and everything went perfect!!
It was such a great experience and Max save my day!!! My daughter is so happy!!!! Thank you!
Excellent Service
I haven't bought concert tickets in about 20 years. All these new processes and keeping the tickets in the fans hands is stressful, but Seated was great! Not only did they make the presale sign up easy, they diligently answered all my questions through customer service. They were super helpful and lovely to deal with. I hope more artists use their service for presales.
Wow what a fantastic company
Wow what a fantastic company, They helped me with some changes to my will call pickup and made me feel comfortable and confident that everything would go as planned! Max and Myles - you guys rock!!
Super satisfied!
I got fast and effective assistance m, will always recommend!
Robert Plant
It was a pleasure working with Seated. My contact person with Seated was named Max. He did an outstanding job in accommodating my numerous requests. I would highly recommend this company to anyone.
Excellent customer service
Excellent customer service! Handled my request professionally and in a timely manner. Thank you for the help Myles
Myles was great at answering my…
Myles was great ar answering my numerous questions in a very timely manner. 5 stars for Seated's customer service
Seated's customer service is excellent…
Seated's customer service is excellent and they provide all the information and more that I needed for my inquiry. I really appreciate the confirmation email letting me now that my request had been received and answered within 24 hours of said email. I wish all of my customer service experiences were as helpful and easy as it has been with Seated. Shout out to Myles for being awesome!
Hooray for seated!
I love the concept of Seated as I am a big music fan and hate dealing with the second market. I also appreciate the great customer service through email and Facebook.
Thanks!
I found seated to be helpful and easy to deal with. Thanks for helping me with my inquiries and tickets.
Innovative and low-stress process for…
Innovative and low-stress process for presales and great live help!
Myles not only replied extremely fast…
Myles not only replied extremely fast to my email after submission, but in a kind, thoughtful and most importantly, genuine manner. Far too often I feel like support teams offer generic, pre-scripted responses. Myles answered in a way that made me feel like he genuinely cared, and actually helped ease my concerns (I worry a lot). The only thing that could've possibly been better if Myles could've given me the tickets himself, which I know was out of his power.
Great support, and I really appreciate the help!
Myles K. is the best!
I had the pleasure of being assisted by Myles K.! I initially mistakenly reached out to Seated for help with a ticket purchase, and Myles kindly redirected me to the correct company, and kept in contact with me to ensure that they gave me the help I needed. When the other company failed to respond to me, Myles provided me with another way to contact them and again made sure I got the help I needed. The whole experience was awesome, and Myles went above and beyond to help me. I am seriously blown away, especially considering Seated isn’t even the company I was needing customer service from! I am extremely pleased with the help I got from Seated, and am incredibly thankful for all of Myles’s help!
Above and Beyond
Myles helped me find the appropriate resources to get my ticket issues resolved. He found the correct support and helped me find the right solution. Oh did I mention I didn't even purchase through Seated? He went above and beyond even though I wasn't a customer! Amazing service.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.





