When entering the store we noticed a fresh sweet smelling scent,which I have to say was lovely. We were greeted as we walked in by Connor who gave us a friendly hello. After a couple of minutes he cam... Se mer
Plats
Byt platsUnit G Cleveland Retail Park, Skippers Lane, TS6 6UX Middlesbrough, County Durham,, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When entering the store which had an amazing smell, we were greeted by Barbara with a lovely smile .She was very friendly, informative, and patient and answered all our queries .
Liked Staff in store friendly Choice of fabrics Delivery men good Sofa looks lovely Dislike Was told delivery 10 to 12 weeks At 10 weeks given delivery date week ahead so paid off sofa bala... Se mer
Företaget har svarat
We were made to feel welcome with no sales pressure. It was explained to us what SCS stocked. As it was very hot, we were each given a bottle of water. The sales person was Connor, very helpful and k... Se mer
Företagsinformation
Om poltronesofà - Middlesbrough
Skrivet av företaget
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Skrivet av företaget
Kontaktuppgifter
Unit G Cleveland Retail Park, Skippers Lane, TS6 6UX, Middlesbrough, County Durham,, Storbritannien
- 01642 779150
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The delivery guys kept me informed of…
The delivery guys kept me informed of their arrival time and arrived on time. They were very professional, neat, tidy and took all the rubbish away. Two happy chappies. Well deserved 5 star
30 juni 2026
Excellent customer service
Excellent customer service. Felt welcomed into the store form the moment we entered until we left.
25 juni 2026
Excellent customer service
Excellent customer service, from knowledgeable and helpful member of staff, Barbara
22 juni 2026
Excellent customer service
Callum was great. Answered all of our questions. Wasn't pushy. Left us to debate and decide. Showcased the product well. Excellent product knowledge.
20 juni 2026
Amazing Customer Experience
We were welcomed immediately by the team and offered bottled water..all staff were keen to interact, with Barbara taking the lead role. Negotiations over prices were quickly made and an order placed.
Overall an excellent customer experience. Thank you
27 juni 2026
Great staff
Great staff, very polite, great prices, 0% finance over 4 years great selection of furniture with 5 year guarantee
23 juni 2026
devivered before forecast {4 weeks…
devivered before forecast {4 weeks ahead] men very friendly and polite ,all in all excellent
21 juni 2026
Sofas
Conner the salesman was very helpfull put us at ease when deciding which sofa to buy lots of sofas to look at very friendly no pressure put on us to buy
16 juni 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Very friendly staff and very helpful
9 juni 2026
Svar från poltronesofà - Middlesbrough
Ciao Mrs Southall,
I hope you are well and thank you for your review.
I am pleased to see that you had a positive experience with us on your recent visit.
If there’s anything we could have done differently to make it a 5-star experience, we’d really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team
Svar från poltronesofà - Middlesbrough
Ciao Kate,
Thank you very much for speaking with me this morning.
We really appreciate your feedback and I will ensure that this is passed on to the relevant teams as this does help us to improve our customer experience moving forward.
Thank you for your order with us and we hope that you have a lovely weekend.
Many thanks,
Lynsey - Poltronesofa at ScS
Social Media Team
Priory G 70.
The delivery of my furniture went very smoothly no problems .the men who did the delivery and assembled them did a very good job.
10 juni 2026
A good experience
The sales rep was very good, friendly, helpful and patient.
He explained everything then left us alone to choose and was not perturbed when we asked more questions or asked for clarification
Delivery came one month earlier than promised
7 juni 2026
That’s how to do it.
Right from first ordering our new suite everything wet as smooth as clockwork. When the suite was delivered it came on time and James and Lewis were very polite and friendly, they took all the packaging away with them and were very careful when bringing the sofa and chair in. TOP MARKS EVERYONE.
9 juni 2026
Detta är Trustpilot
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