I buy the Switchback 3 boots which are superb quality and comfortable. But the laces supplied are pathetic. I've had my latest pair for 2 weeks and already the laces have separated from friction cause... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Tbth the material is great fit great breathable and over use and handy pockets l love them yes there the cheapest but if you look around you can find better deals . Bonus is they breath and don’t shr... Se mer
Ordered some shorts never got a shipping notice Sent 3 emails without response waited over 3 weeks before contacting customer services initial call eventually went to a pre record that said F... Se mer
Företaget har svarat
The worst workwear out there , I brought some boots 7 weeks ago and there falling to bits , contacted customer support , but as I brought from Amazon it’s there problem not there’s , Amazon said i... Se mer
Företagsinformation
Skrivet av företaget
Scruffs has delivered innovative safety footwear and workwear for tradesmen since 2003. With great design at its core, Scruffs continues to set the standard as the UK's leading workwear brand in terms of style, function and performance. Loaded with creative design ideas, high-tech materials and functional features it’s a want-to-wear brand with attitude. Scruffs always makes it easy for trades people to look good when you're working hard. Whether grafting in cold, wet or dry conditions, the vital factors remain the same – the highest levels of comfort, protection and styling that turns heads on and off the job.
Kontaktuppgifter
Storbritannien
- www.scruffs.com
2,4
Dålig
653 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good quality and delivery was fast
5 april 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
Great quality at a good price.
Great quality at a good price.
Snickers are good but expensive.
Scruffs are equally good, but much cheaper.
I've got jackets, tops, tshirts and more pants.
Scruffs is the way to go.
1 april 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
Finally a superb work jacket that keeps…
Finally a superb work jacket that keeps warm and dry and remains light enough to wear all week long.
29 mars 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Items ordered where only partially…
Items ordered where only partially delivered, with items missing although website stated clearly on my account that order was complete
After contacting customer services items were identified as out of stock, then re-ordered for 3/4 day delivery
Still didn't turn up, no contact from customer services until i contacted them to be told out of stock and be offered a refund, which i admit was done promptly
29 mars 2021
Order was supposed to be three to four…
Order was supposed to be three to four working days I received it the next Day excellent service work pants seem to be really good quality worn for a week really comfortable
26 mars 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Lower crotch in the flex trousers
I use Scruffs multi pocket work trousers all the time they are great but I recently bought the trade flex trousers and the have extended the distance between the belt and crotch so reducing leg movement, gutted
25 mars 2021
Omdöme utan inbjudan
great work wear
21 mars 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Great gear at a great price.
20 mars 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Bought a pair of the pro flex trousers…
Bought a pair of the pro flex trousers and what an amazing fit.
They're so comfortable and flexible. If they sent me a discount code I think my summer purchases will be a big one.
15 mars 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Great product and service.
14 mars 2021
Svar från Scruffs Workwear
This is great to hear! Thank you for your review.
Svar från Scruffs Workwear
Amazing to hear! Thank you.
I bought a couple of jackets for my…
I bought a couple of jackets for my husbands birthday, he really loved them. He wears your trousers for work and says they are the best trousers he has had (he is a forester). My shopping experience was fantastic and delivery was very quick. I would definitely recommend you.
10 mars 2021
Svar från Scruffs Workwear
Hi Mel, Thank you for your review this is great to hear. We love that your husband enjoys our products!
Poor customer service
9 mars 2021
Svar från Scruffs Workwear
Hi Cherneese, I am sorry to hear this please email us directly at support@scruffs.com so we can assist you.
Customer service is fantastic
Customer service is fantastic. I was a headache from the start when i failed to fill in half of the delivery details with my online order, and then asked for a return when the trousers i had ordered didn't fit correctly. Stacy in customer service was fantastic, ever so helpful and would definitely recommend, just a shame the product didn't fit as they seemed excellent quality.
8 mars 2021
Svar från Scruffs Workwear
Hi Zoe, Thank you for your feedback. This is great to hear I am glad we were able to assist you in this.
With lockdown I was expecting a long…
With lockdown I was expecting a long wait but, delivery was within a few days. Having worn the product for a couple of weeks now, I have no problems with it. I will certainly be ordering more, the sizing is as stated, quality is very good.
6 mars 2021
Svar från Scruffs Workwear
Hi Praticia, Thank you for your feedback this is great to hear. We love that you are enjoying our products.
I paid for some trousers and the money…
I paid for some trousers and the money was taken from my card on 19/2/21
This is the 5/3/21 and I have received nothing, either goods or e-mail to tell me what is happening.
Lets hope this makes something happen.
5 mars 2021
Svar från Scruffs Workwear
Hi Mr Chambers, Please email us directly at support@scruffs.com along with your order number so we can assist you further.
The Scruffs trousers are good
The Scruffs trousers are good. I bought them for my son who lives in UK. The size ordered didn't fit him so he rang up Scruffs to arrange a return. Scruffs said that the trousers would be collected from him by an agent. The matter is still being dealt with so I can't comment on it any further as the process is still ongoing.
4 mars 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Great deliver service
Great deliver service. Products exactly what i ordered. Updates on delivery status very accurate.
Would purchase from this company again in the future.
Thanks:)
2 mars 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.