I buy the Switchback 3 boots which are superb quality and comfortable. But the laces supplied are pathetic. I've had my latest pair for 2 weeks and already the laces have separated from friction cause... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Tbth the material is great fit great breathable and over use and handy pockets l love them yes there the cheapest but if you look around you can find better deals . Bonus is they breath and don’t shr... Se mer
Ordered some shorts never got a shipping notice Sent 3 emails without response waited over 3 weeks before contacting customer services initial call eventually went to a pre record that said F... Se mer
Företaget har svarat
The worst workwear out there , I brought some boots 7 weeks ago and there falling to bits , contacted customer support , but as I brought from Amazon it’s there problem not there’s , Amazon said i... Se mer
Företagsinformation
Skrivet av företaget
Scruffs has delivered innovative safety footwear and workwear for tradesmen since 2003. With great design at its core, Scruffs continues to set the standard as the UK's leading workwear brand in terms of style, function and performance. Loaded with creative design ideas, high-tech materials and functional features it’s a want-to-wear brand with attitude. Scruffs always makes it easy for trades people to look good when you're working hard. Whether grafting in cold, wet or dry conditions, the vital factors remain the same – the highest levels of comfort, protection and styling that turns heads on and off the job.
Kontaktuppgifter
Storbritannien
- www.scruffs.com
2,4
Dålig
653 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
X large work gloves
Only having them for a few days they seem to be very good the quality is excellent the delivery on time and they are comfortable to wear so all in all very impressed
15 maj 2021
Svar från Scruffs Workwear
Hi Derek, we are glad to hear you like our work gloves and that you received good service. We hope you will shop with us again in the future :)
I've worked on site for 30years and…
I've worked on site for 30years and worn all sorts of work gear .the Scruffs trousers and jackets last the test .would recommend to a friend.
15 maj 2021
Svar från Scruffs Workwear
Hi Horton, we are so glad to hear that Scruffs is a reliable workwear for you! We hope you will shop with us again in the future :)
Svar från Scruffs Workwear
Hi, it is amazing to hear that Scruffs workwear ticks all the boxes for you! We hope you will shop with us again in the future :)
Awful Customer service
Ordered some shorts never got a shipping notice
Sent 3 emails without response waited over 3 weeks before contacting customer services initial call eventually went to a pre record that said F off
Called back eventually got through to somebody who said they would get back to me but didn’t
Followed up phone call the next day and eventually received a refund
Would not use again
14 maj 2021
Svar från Scruffs Workwear
Hi Kelvin, we are sorry to hear you did not receive great service at this time. The best was to contact us is through our support email which is - support@scruffs.com
Second time items are late.
Been 2 weeks since I have ordered my item and nothing received as of yet. Emailed asking for any update a couple days ago again with no reply. Last time I ordered I had to email because again it took too long to arrive and was ‘stuck in the system’.
Not the service you expect when you pay £7 for delivery.
10 maj 2021
Svar från Scruffs Workwear
Hi Ben, sorry to hear about the delays with your orders, I can see this has been refunded to you in full. If you would like any further support, you can contact us at - support@scruffs.com :)
Svar från Scruffs Workwear
Good Afternoon Jasom, I can see this was despatched on 27.04.2021 under Sales Ref WAR1860735W / TNT Consignment Number 10149314 - If you would like any further support, you can contact us at - support@scruffs.com :)
Excellent product
Excellent product. Fast Delivery Excellent customer service
Highly Recommend
5 maj 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and our service and we hope you continue to shop with us again in the future :)
Still waiting for a reply to return…
Still waiting for a reply to return some trousers the fit was awful.
Tried and tried to phone never got through so sent an email and still not heard anything
3 maj 2021
Svar från Scruffs Workwear
Hi Kate, sorry to hear about the delayed response regarding your return. If you still were unable to return this due to no response, please contact us at support@scruffs.com to resolve this
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
Website was good.
Website was good.
Ordered fine, took my money.
Received confirmation email.
Waited 10 days and contacted customer support.
At first they couldn't even find my order.
Then was told it was out of stock til June.
Refunded very quickly and Ellie at customer support was a great help.
But probably shouldn't be able to order things that arent in stock.
Thought id order from the manufacturer to save money and problems.......
Ended up getting same product delivered next day and cost me £2 less...... from Toolstation.
20 april 2021
Svar från Scruffs Workwear
Hi Jon, I am sorry to hear you have had this issue. This is currently something our team are looking into to avoid this happening again. Thank you also for the kind comments regarding Ellie, I will pass this on. Again we apologise for this issue and if you need any further support please contact us at - support@scruffs.com :)
Excellent service and delivery.
18 april 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
Bloody sturdy as a frozen turdy
18 april 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
Good work gear!!
11 april 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
Order has not arrived it’s been 14 days…
Order has not arrived it’s been 14 days since my order no tracking number or any update since purchase.
9 april 2021
Svar från Scruffs Workwear
Good Afternoon, sorry to hear about this issue with your order, I can see you have been refunded in full on 12th April. Again we apologise for this and if you need any further support please contact us at - support@scruffs.com :)
I’ve ordered twice off scruffs
I’ve ordered twice off scruffs and even though delivery says 5-7days it’s came in 2/3days, really good quality products aswell
9 april 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
Great workwear quick delivery
8 april 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
That are so comfortable to weari
That are so comfortable to wear, bending down is so easy, so makes life a lot easier.
6 april 2021
Svar från Scruffs Workwear
Good Afternoon, thank you for your feedback, I'm glad to hear you are happy with your items and we hope you continue to shop with us again in the future :)
Scruffs saggy crouch
Scruffs trade flex trousers were the best until they made the crouch bigger for comfort, this now feels like your trousers are sagging between your legs most uncomfortable, what a big design error, now it’s time to find a different brand sorry Scruffs.
5 april 2021
Omdöme utan inbjudan
Svar från Scruffs Workwear
Hi Matt, we are sorry to hear you have had this issue with the trousers and we appreciate your feedback and comments regarding this. If you would like any further support, you can contact us at - support@scruffs.com :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.