Received my granddaughter's bracelet today she absolutely loved it The quality is amazing The price was amazing The whole thing from ordering to delivery was brilliant will definitely be recomm... Se mer
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Det här tycker kunderna
I got a ring from these and it arrived today 1st I am really happy with and would highly recommend scott jewellers for anything it is my 1st time of using these and would definitely go back to them th... Se mer
Ordered a bracelet and necklace set from Scott, it came promptly and it is lovely and heavy unlike some of the shops out there when you receive a necklace you could have gotten from primark! Scott’s j... Se mer
Entered the competition hoping I might win something nice for my husband — I never expected it to turn into such a special surprise. Winning a men’s curb chain from Scott’s Jewellers honestly made m... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Scott’s Jewellers (formerly Scott’s Jewellery), we specialise in Premium Gold Filled Jewellery, including chains, bracelets, pendants, earrings and rings. Our collection is designed to offer luxury quality, exceptional value and styles for everyday wear. Our jewellery is crafted for everyday wear, with a durable, tarnish-resistant finish designed to last. Shop online with fast UK & worldwide delivery, or visit our Scott’s Jewellers store in the Cleveland Centre, Middlesbrough (opening October 2026). Don’t forget to follow our Facebook page and community group for our free jewellery giveaways and exclusive offers.
Kontaktuppgifter
Storbritannien
- Info@scottsjewellers.com
- www.scottsjewellery.co.uk
4,6
Utmärkt
170 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely fuming ordered a braclet…
I have even received any item ???
6 april 2023
Omdöme utan inbjudan
Svar från Scott’s Jewellers
We're sorry to hear that you're disappointed with your recent purchase. Our team takes pride in making sure every order arrives to its destination, but sometimes delivery problems occur and we're sorry to hear that we fell short in this instance.
We would appreciate the opportunity to make things right. Could you please reach out to our customer service team by giving us an email at Customerservice@scottsjewellery.com with more details about your order? We want to ensure that you're completely satisfied with your purchase and are willing to work with you to find a resolution.
Thank you for bringing this to our attention, and we hope to hear from you soon.
Top quality, great custom Service
Ordered my bracelet on Friday, checked their website. It was undergoing maintenance.
I messaged the Facebook team as I was a little worried, to be fair. It had only been 2 days and I only paid for standard delivery.
But when the website was undergoing maintenance I was a little worried.
I messaged the team anyway and they sent me all the relative tracking and everything within 20 minutes of messaging. Great customer service I must say.
I have received my bracelet today within the time stated and the bracelet is top quality 👍🏼
I will definitely be ordering again!!
Thank you!
5 april 2023
Omdöme utan inbjudan
Svar från Scott’s Jewellers
Thank you so much for taking the time to leave such a wonderful review for Scott's Jewellery! We are thrilled to hear that you are enjoying your order, and that the quality of our products met your expectations.
It means a lot to us that you have recommended us to your friends, and we look forward to serving you again soon. We take pride in providing excellent service and amazing products, so it's great to see that our efforts have been appreciated.
Once again, thank you for your kind words and for choosing Scott's Jewellery!
I orded once and the bracelet fit me and so I can’t stop looking at begging my mom to order and they prices are just amazing
I ordered once and the bracelet fit perfect to the size on the website such great price i ordered it for my birthday but had to have it early so I ordered another diamond belcher and necklace a bigger one and I’m shook the detail In them are just incredible definitely ordering again 100 percent love this jewellery x
27 januari 2023
Omdöme utan inbjudan
Svar från Scott’s Jewellers
Thank you so much for taking the time to leave such a wonderful review for Scott's Jewellery! We are thrilled to hear that you are enjoying your order, and that the quality of our products met your expectations.
It means a lot to us that you have recommended us to your friends, and we look forward to serving you again soon. We take pride in providing excellent service and amazing products, so it's great to see that our efforts have been appreciated.
Once again, thank you for your kind words and for choosing Scott's Jewellery!
Received my parcel today.
Received my parcel today.
Unfortunately my parcel was late.
I bought a pink diamond Belcher chain in the sale and a kids saddle ring.
Great price and look really good quality. I got 10% off too which was a bonus so I can’t really complain.
27 januari 2023
Omdöme utan inbjudan
Svar från Scott’s Jewellers
Thank you for leaving us a 5-star review! We will do better in the future to make sure your order arrives on time we are very sorry about that. We're thrilled to hear that you that you're pleased with the quality and price. We appreciate your recommendation and hope to see you again soon!
I was told 2 days arrival date
I was told 2 days arrival date, however Scott dispatched the item 5 days later as he confirmed to me that he did.
Once he did this he promised me 2 days period of arrival, however after 2 days I contacted him to ask what is going on as I never received it and he was very rude and arrogant.
The tracking number he gave me was incorrect, he said the parcel company is a sign and collect service yet I didn’t sign for the parcel and haven’t received it.
I expressed my frustration to him
And he was very rude and unhelpful.
Seemed very full of himself that he’ll survive as he has ‘customers’
I just wanted to make it clear this is a appalling system and appalling attitude and to buy from someone who would respect and honour your concerns.
25 januari 2023
Omdöme utan inbjudan
Svar från Scott’s Jewellers
Hello there Saad!
We sincerely apologise for this inconvenience. Thank you so much for bringing this to our attention! We pride ourselves in ensuring that our customers are 100% satisfied with their experience
Unfortunately, as our shipping policy explains, we could not give you a refund due to your items tracking been marked as 'delivered'.
We appreciate all reviews good or bad, and we will strive to do better in the future!!
Thank you for taking time to leave us a review!
I bought 2 kids Patterned Belcher sets…
I bought 2 kids Patterned Belcher sets for my kids a couple of weeks ago. These are really good quality and have a bit of weight to them which is really good.
I would definitely recommend!
1 september 2022
Omdöme utan inbjudan
Amazing product
Amazing product! I got my sons first Belcher bracelet from here. The delivery time was fast, contact was kept and was great, and the bracelet is just beautiful!
22 augusti 2022
Omdöme utan inbjudan
Couldn’t recommend more
Got my partner a belcher chain off this website , she loved it , really affordable , looks and feels heavy and expensive , would 100 percent buy from here again.
25 juli 2022
Omdöme utan inbjudan
Svar från Scott’s Jewellers
Thank you for leaving us a 5-star review! We're thrilled to hear that you that you're pleased with the quality and price. We appreciate your recommendation and hope to see you again soon!
Bought a belcher set a few months ago
Bought a belcher set a few months ago, the quality is excellent! I would definitely recommend!
I love the free giveaways, I won before which is always a bonus. We got a free tulip necklace which is really pretty.
25 juli 2022
Omdöme utan inbjudan
Amazing quality product
Amazing quality product, the customer service is spot on helpful in every way and websited pretty straight forward to order from would recommend buying products.
25 juli 2022
Omdöme utan inbjudan
Svar från Scott’s Jewellers
Thank you for leaving us a 5-star review! We're thrilled to hear that you are pleased with the quality, price & our customer service. We appreciate your recommendation and hope to see you again soon!
Review :) x
I’m bought a saddle ring and chain and honestly couldn’t fault the product wasn’t cheap or tacky looking , isn’t wear off , honest I’d recommend to everyone I know he is cheap , reliable and good quality jewellery and does amazing give aways and does a wide range if stuff from kids to adults - will buy again
2 juni 2022
Omdöme utan inbjudan
Svar från Scott’s Jewellers
Thank you for leaving us a 5-star review! We're happy to hear that you are pleased with the quality, price & our wide selection of products! We appreciate your recommendation and hope to see you again soon!
I won the weekly free giveaway
I won the weekly free giveaway, I got to choose out of 3 bracelets, necklaces and earrings for my daughter.
She really liked them, the quality was really good too!
We would definitely recommend!
23 april 2022
Omdöme utan inbjudan
5 star service
The first time, I ordered. I received the wrong size.
Funny enough, my partner wanted the exact bracelet I ordered and it fit him perfectly.
I messaged Scott’s jewellery’s Facebook account regarding this matter. They sent me another bracelet out of the correct size and told me that I can keep the other bracelet free of charge!
The quality is really good and we were chuffed we got a £70 bracelet for free.
We have since placed a few orders and they have always been perfect and Scotts jewellery has always treated us with excellent customer service.
We love the weekly free giveaways too!
We haven’t won yet but hopefully we will soon 🤞🏼
23 april 2022
Omdöme utan inbjudan
I won a free competition off this…
I won a free competition off this company and the prize I won was brilliant they also deliver for free too
They care for there customers just like they should always give you 100% of there time
23 april 2022
Omdöme utan inbjudan
Svar från Scott’s Jewellers
Thank you for leaving us a 5-star review! We're happy to hear that you that you won our free giveaway! We appreciate your recommendation and hope to see you again soon!
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