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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My wife and I travelled through China and Tibet on a trip curated and organised by Rikki Poynton, with tour guides from Wild China. Everything worked perfectly and we had the most wonderful time... Se mer

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Betygsatt 5 av 5 stjärnor

Scott Dunn (specifically Jess, our agent) helped us plan the best honeymoon trip in Vietnam! We had the best guides, the best activities, the best accommodations, and they helped us through all the tr... Se mer

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Betygsatt 5 av 5 stjärnor

It was two weeks of not needing to use my brain! Which is a Glorious experience! Everything was taken care of. Communication was constant. People we worked with were knowledgeable, kind, helpful... Se mer

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Betygsatt 4 av 5 stjärnor

The staff were all amazing and our adventure much enjoyed. We are grateful to Millie for all her support in planning g this trip What could have been improved on for our trip was more det... Se mer

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Företagsinformation

  1. Resebyrå
  2. Hotell
  3. Researrangör

Skrivet av företaget

At Scott Dunn, we craft luxury, tailor-made holidays that are unique to our guests. We cover all seven continents, using our deep destination knowledge and carefully curated collection of accommodation and experiences to create bespoke trips that are meaningful to each guest. Our Travel Specialists are here to listen, guide and inspire you. Why travel with Scott Dunn? We listen to your travel goals and craft unique trips that are completely and unequivocally bespoke to you.     Our global offices in the UK, US and Singapore mean you can speak directly to a member of our team 24/7, no matter where you are in the world. Trust in our team to provide seamless service, so that you can book with confidence. We use our inside knowledge to curate a collection of accommodation, experiences and guides that elevates your travels out of the ordinary. We travel regularly and work closely with our partners all around the world, enabling us to open doors to experiences that simply cannot be accessed when you plan a trip independently.  We know luxury looks different to different people, and we deliver on what matters most to you, from private access to the best guides. 


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

260 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Northern Thailand, Laos and Cambodia

Great trip to Northern Thailand, Laos and Cambodia arranged by Hannah at Scott Dunn. Danai, our guide in Chang Mai and Sriphak our Laos guide were particularly great. Laos highlights included sailing down the Mekong, climbing the waterfalls on the Nam Ou River and the Kuang Si waterfall. Phare, the Cambodian circus was brilliant I wish we had gone more than once as the programme changes daily. All the arrangements worked seamlessly. Will certainly use Scott Dunn again if possible.

1 mars 2023
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Svar från Scott Dunn

Wowee Jane what an adventure, so pleased you had an enjoyable stay and thank you for taking the time to post your feedback.

All the best,

Kim-Guest Relations

Betygsatt 5 av 5 stjärnor

First class service

We have used Scott Dunn for 3 celebratory holidays and they do not disappoint. They take the time to discuss your requirements in order to meet your expectations and dare I say even exceed them. Highly recommended

24 februari 2023
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Svar från Scott Dunn

So pleased you were able to celebrate with a Scott Dunn holiday and thank you so much for taking the time to post your review.

All the best,

Kim- Guest Relations

Betygsatt 5 av 5 stjärnor

My Go-To Travel Agency, Scott Dunn

Scott Dunn is my go-to travel agency. They are professional, customer-first, detailed, knowledgeable, and flexible. I’ve used them for three trips so far and plan to use them again and again.

Our three trips gave us the opportunity to experience Scott Dunn in three unique ways.
- Trip 1: They planned the most beautiful and memorable trip to Costa Rica for my partner, me and friends. They planned the whole trip and arranged every detail. It is still one of our most favorite trips that we reminisce about.
- Trip 2: My partner and I visited Kauai for our anniversary. Scott Dunn was not as involved in this trip as Costa Rica. They helped with accommodations and some activities and we planned the rest. I appreciate that Scott Dunn is never pushy and will make the trip work for their customer.
- Trip 3: This trip showed how flexible and accommodating Scott Dunn can be. My partner and I already had an organized trip planned to Israel that we applied and were selected for otherwise we would have used Scott Dunn for the whole trip. We were contemplating extending the trip to visit Jordan but was feeling 50/50 about it. Scott Dunn took time to listen and learn what we wanted. Their amazing guest services rep, Josephine, was incredibly helpful and connected us to her UK colleague who had experience with Middle East travel, Bjorn. Together, they made it possible to make a confident decision to add Jordan to our itinerary. I was worried about the logistics but Scott Dunn made it smooth and seamless and allowed us to sit back and travel with confidence. We did have one circumstance at the border going back into Israel and when we told Scott Dunn about it they took copious notes and said they’d work with the Middle East team to ensure a more seamless transition. I appreciate that they took our feedback and acted on it. Also, fun fact, Scott Dunn has a great reputation in Jordan, which was fun to learn. Overall, we are so grateful for Scott Dunn. We were apprehensive to go to Jordan but they made us feel confident, safe, and at ease.

All this to say, we highly recommend Scott Dunn for your travel needs.

13 februari 2023
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Svar från Scott Dunn

Wow what amazing feedback, thank you so much for taking the time to provide so much detail, such a pleasure to read.

All the best,

Kim-Guest Relations Team

Betygsatt 5 av 5 stjärnor

Amazing Tour

Julie at Scott Dunn arranged an amazing tour, we saw so many amazing places- trip of a lifetime

30 mars 2023
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Svar från Scott Dunn

Thank you so much for your lovely comments Lorraine, I will certainly make Julie aware.

All the best,

Kim- Guest Relations Team

Betygsatt 5 av 5 stjärnor

Amazing first experience using a travel company

We have traveled extensively around the world but never used a travel company before. But life had been getting busier, so we realized that if we wanted to travel during spring break, someone else needed to organize it. Enter Scott Dunn! Our agent designed an amazing trip to South Africa and had it all put together in days. He listened to our needs and created a personalized experience that was perfect for our family. We had a trip that we will remember forever. It totally changed our perception of using a travel company.

11 mars 2023
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Svar från Scott Dunn

This is so lovely to hear Heather, thank you so much for your feedback.

All the best,

Kim-Guest Relations Team

Betygsatt 5 av 5 stjärnor

Excellent seamless service from an…

Excellent seamless service from an amazing travel company. We’ve tried several top travel agencies and always had some disappointing experiences. However Scott Dunn was by far a cut above the rest. Excellent customer service, not abandoned after booking. Far from it. Every extra thought and detail was catered for. Will definitely be using them in the future.

16 mars 2023
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Svar från Scott Dunn

Thank you so much for your lovely comments Nicola, so pleased you had an enjoyable stay.

All the best,

Kim- Guest Relations Team

Betygsatt 5 av 5 stjärnor

Scott Dunn in particular Eli Hardcastle…

Scott Dunn in particular Eli Hardcastle have been absolutely amazing organising our holiday. I broke my arm and could not travel and they have worked so had to move the holiday without penalties.I highly recommend booking your holiday through them.

22 mars 2023
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Svar från Scott Dunn

Thank you so much for your kind feedback, Eli is such a superstar and I hope you're now on the mend.

All the best,

Kim- Guest Relations

Betygsatt 5 av 5 stjärnor

The team at Scott Dunn are professional…

The team at Scott Dunn are professional and prompt to respond to your enquiry. They are extremely knowledgeable and passionate about travel and the destinations that they are booking. The resort team are attentive and will go out of their way to ensure that your holiday experience is positive. The extensive range of partners that Scott Dunn has in the industry is excellent and perfect for my families travel needs. The Explorers club is a great facility and ensures that all members of the family enjoy their holiday.

4 mars 2023
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Svar från Scott Dunn

Thank you so much Rosie, so lovely hear you enjoyed your holiday and the knowledge from our teams. They truly work so hard to perfect their craft.

All the best,

Kim- Guest Relations Team.

Betygsatt 5 av 5 stjärnor

Truly amazing week

Truly amazing week. The hotel was fabulous the staff were incredibly accommodating and the nannies were fantastic we had to tear our son away!! Everything from start to finish was very professional and we will certainly go again.

28 januari 2023
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Svar från Scott Dunn

Thank you Karen for your lovely comments, so pleased you had an enjoyable stay and we look forward to planning your next experience.

All the best,

Kim- Guest Relations Team

Betygsatt 5 av 5 stjärnor

Experts in tailor made adventure travel

Scott Dunn are experts in tailoring adventure holidays to personal requirements.Using trip ideas as a base they make sure every aspect is covered of with a very high standard of personal service. Our recent trip to Vietnam , Laos and Cambodia ticked every box and we had a truly memorable experience.
Thank You Scott Dunn

7 november 2022
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Svar från Scott Dunn

Our pleasure David, so lovely to read your comments. It's all about those lasting memories.

All the best,

Kim-Guest Relations Team

Betygsatt 5 av 5 stjärnor

Best consultants by far

The consultants at Scott Dunn are amazing. They have first hand knowledge of the trips they are offering and give invaluable insights and advise. Have travelled to Peru and Kenya with them so far and have booked Botswana later this year. Best service I have come across in 40 years of travelling.

10 oktober 2022
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Svar från Scott Dunn

Thank you so much for your kind comments Ken, we work so hard to ensure our Travel Consultants have up to date knowledge on their chosen destinations and it is so pleasing to see this materalised in your experience.

All the best,

Kim- Guest Relations

Betygsatt 5 av 5 stjärnor

Costa Rican Adventure

The service provided by Scott Dunn was exceptional from the very first phone call. Elie, our Costa Rican representative, listened to the brief and put together an amazing itinerary and once there, everything was perfect and worked like clockwork. Transfers appeared when they were meant to and the accommodation at each destination was spot on.

5 november 2022
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Svar från Scott Dunn

What wonderful comments, thank you so much Pippa. So pleased you had a lovely time in Costa Rica. I will be sure to pass on your comments to Eli she will be over the moon.

All the best,

Kim- Guest Relations Team

Betygsatt 5 av 5 stjärnor

Fascinating Oman

Our holiday to Oman was perfect from start to finish.The consultant spent a lot of time finding out what we wanted from our visit and her suggestions were spot on. The hotels were excellent, the drivers/guides were knowledgeable and made suggestions for making our sightseeing even more interesting than we anticipated. Oman is a beautiful,fascinating and safe country and we would have no hesitation in returning. This was our first visit to a Middle Eastern country and it won’t be our last with Scott Dunn.

8 november 2022
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Svar från Scott Dunn

So lovely to hear your comments Sue, thank you for taking the time to post.

All the best,

Kim- Guest Relations Team

Betygsatt 5 av 5 stjärnor

NZ 2022

We had a personal travel consultant who was extremely responsive to our needs, even when we were away on our trip. The lodges arranged were superb. All the travel arrangements were as expected.

8 november 2022
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Svar från Scott Dunn

So lovely to read, thank you for your kind feedback.

All the best,

Kim-Guest Relations

Betygsatt 5 av 5 stjärnor

First class service across the board.

Excellent professional service from initial enquiry to post trip de-brief. We are about to embark on our eleventh holiday with them and they have all been amazing. India, Tanzania and Zanzibar, China, Thailand, Cambodia and Vietnam, Ecuador and The Galápagos Islands, Sri Lanka, Nepal, Namibia, Antartica, which was our most recent experience in Nov/Dec 22 and a trip to Madagascar planned for the Summer. I wouldn’t hesitate to recommend Scott Dunn

21 januari 2023
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Svar från Scott Dunn

Woweee Elizabeth what amazing travels and so pleased we could be part of supporting you explore what the world has to offer. Long may this continue.

Thank you so much for your lovely comments.

All the best,

Kim- Guest Relations.

Betygsatt 5 av 5 stjärnor

Our trip to India with our two…

Our trip to India with our two teenagers was the best planned and executed holiday we’ve ever been on. Rikki provided expert insider advice from the start and the team in India were professional, warm and efficient.

16 december 2022
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Svar från Scott Dunn

What lovely feedback, Rikki will be delighted to hear this. Thank you so much for taking the time to let us know.

All the best,

Kim-Guest Relations

Betygsatt 5 av 5 stjärnor

Excellent guidance and personal service…

Excellent guidance and personal service throughout the planning process . Super helpful support while away when needed due to change of plans . Great properties and wonderful guide partners on the ground . Highly recommend .

28 december 2022
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Svar från Scott Dunn

Thank you so much Alison, what lovely comments and so pleased you had a special holiday.

All the best,

Kim-Guest Relations

Betygsatt 5 av 5 stjärnor

Extremely tailered and attention to…

Extremely tailered and attention to detail is incredible, kids club off the charts

20 januari 2023
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Svar från Scott Dunn

Thank you so much Debbie, our Kid's Club is truly an important part of what makes Scott Dunn so special and I am pleased you saw this too.

All the best,

Kim- Guest Relations.

Betygsatt 5 av 5 stjärnor

Big Birthday Treat

From the moment we boarded Sri Lankan Airlines at LHR it was a real treat throughout. Our driver was superb, the vehicle immaculate, all hotels wonderful, weather ropey in Kandy but unimportant. Food a real pleasure along with all special experiences

3 januari 2023
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Svar från Scott Dunn

Dear John,

What lovely comments and what a treat to see guests travelling back to Sri Lanka. So pleased you had a special Birthday.

All the best from the Scott Dunn Team.

Betygsatt 1 av 5 stjärnor

No response

emailed about a trip to Lapland. Never got a response booked with Abercrombie & Kent in the end.

9 januari 2023
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Svar från Scott Dunn

Dear Matthew,

Thank you so much for your valuable feedback. I am so sorry to read this was your experience.

There are no excuses for delays and I will ensure your comments are followed up with the team responsible.

I truly hope you will reconsider and look to us again, i will send you a direct email shortly.

All the best,

Kim- Guest Relations

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