From start to finish George & the entire Salus Sauna team went above and beyond. From selecting the right sauna, to helping guide my contractors on installation they were there every step of the way.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I couldnt be happier with my sauna- I use it daily. When I had a slight problem with a light controller, George Castaneda was immediately available for assistance. He not only helped with me with a re... Se mer
Salus Saunas is a brilliant partner. Supportive, timely, reliable, professional and kind. The Salus Team has exceeded every expectation. A great Sauna, and a wonderful experience. If you want to deal... Se mer
Företaget har svarat
Everything as expected. High quality. Support was first-rate (Mark and the team -- real knowledgeable people reply to email / phone) -- specific construction questions answered professionally. An... Se mer
Företaget har svarat
Företagsinformation
Om Salus Saunas
Skrivet av företaget
Salus Saunas is USA's trusted one-stop shop for premium sauna solutions, bringing over 13 years of industry expertise to help customers transform their homes with the relaxation and health benefits of sauna therapy. We offer a diverse range of high-quality infrared, traditional, and hybrid saunas crafted to fit seamlessly into any indoor or outdoor space. Our commitment to craftsmanship and customer satisfaction means each sauna is designed for long-term wellness and enjoyment, backed by our exceptional customer support.
From the initial purchase to installation and beyond, our team is dedicated to providing a smooth and personalized experience. We offer clear guidance in selecting the ideal sauna for your needs and dependable aftercare to ensure every customer feels confident and supported. Our customer service is available every step of the way, so you can reach out whenever needed for advice or assistance.
At Salus Saunas, we’re more than a sauna retailer; we’re a wellness partner, focused on delivering the best in both product quality and customer care. Discover how sauna therapy can enhance your lifestyle and well-being with Salus Saunas, your trusted source for all things sauna.
Kontaktuppgifter
4,7
Utmärkt
72 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Salus Saunas
Thanks for your review! We experienced a slight delay in shipping following the holidays due to a high volume of orders, but we always strive to do the best we can!
Svar från Salus Saunas
Thank you, we are always here for you :)
Enjoying some warmth this winter
Customer service was great, the spa easy to assemble ( albeit a little hard to get into a basement), and the finished product solid. Do wish the bench was a little wider but all in all really enjoy using it.
6 januari 2025
Svar från Salus Saunas
Thank you for your review and glad you like your sauna, we very much appreciate your feedback!
Amazing customer service
Amazing customer service! Delivery was quick and set up was simple. The company’s communication is amazing, it almost felt too good to be true lol. We love our sauna and use it everyday
26 december 2024
Svar från Salus Saunas
Thank you so much, we are ecstatic you are enjoying your sauna!
Highly Recommend
Delivery was on time, easy to assemble with great instructions and videos, good enough quality materials of construction, speakers were better than expected and fantastic heat distribution.
5 december 2024
Svar från Salus Saunas
Thanks Bobby! Glad you are enjoying your sauna!
First class service from the Salus…
First class service from the Salus team! From start to finish. Everything arrived timely and as expected. With one hiccup where I got one bad box of rocks out of 15 and we had an issue with a bunch of them cracking and popping when we first heated it... I made mention to their team (which were easy to get on the phone multiple times), and they quickly sent out a fresh set of new rocks. You can't have everything of this size always end up perfectly, or very rarely, but when issues do arise, you want to have aligned with a professional and quick responding outfit like Salus. Hats off to their entire team over there! 10/10
5 december 2024
Svar från Salus Saunas
Thank you very much for your review! We strive to provide the best customer service and happy customers make it all worth it.
Unexpectedly easy from start to finish
Unexpectedly easy from start to finish. Customer service helped me pick the appropriate sauna and then offered a coupon code. Delivery went exactly as expected on a large item such as this. The sauna came in pieces making it easy to move into the house and made it organized so assembly was as easy as could be. We’ve been using our sauna and getting great sleep ever since 😀
12 december 2024
Svar från Salus Saunas
Thank you for your review Rebecca! We are happy you are enjoying your sauna :)
Great customer service and very nice…
Great customer service and very nice build quality.
21 november 2024
Svar från Salus Saunas
Thank you for your review James!
Had exact product I was looking for and…
Had exact product I was looking for and shipped very quickly.
18 november 2024
Svar från Salus Saunas
We are glad we could help! Thank you!
Svar från Salus Saunas
Thank you Robert! We hope you love your sauna experience, always here to help!
Very helpful with purchase and…
Very helpful with purchase and information regarding delivery. Still waiting to get electric hookup but sauna is very nice.
7 oktober 2024
Svar från Salus Saunas
Thank you for your review! Reach out if you need any assistance with the electrical, we are always here to assist you!
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