Safelincs Omdömen 

6 708
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Researching a direct replacement for my smoke alarms which I had discovered were 13 years old with a 10 year useful life span (where no electrician was required) led me directly to safelinks who claim... Se mer

Betygsatt 4 av 5 stjärnor

Excellent customer service received from Graham in the customer service team who was friendly, patient and helpful in advising how to remove my alarm which was beeping loudly to advise it was at its... Se mer

Betygsatt 5 av 5 stjärnor

These guys sell detectors that can replace the original manufacturer ones and for me that was an absolute godsend. From an annoying chirp to a "whoa this thing says it's out of date" to "oh shit, they... Se mer

Betygsatt 5 av 5 stjärnor

My hallway smoke detector had reached its expiry date but the manufacturer no longer made replacements. So I came to Safelincs and found that they make a 'plug and play' compatible alarm which meant I... Se mer

Företagsinformation

  1. Brandskyddstjänster
  2. Butik med säkerhetsutrustning

Skrivet av företaget

We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.

Fire Safety Solutions

Skrivet av företaget

Exclusive Warranties
We offer 5 year warranties on all our essential fire safety products as standard.
Best Price Guarantee
We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
Certified Professionalism
We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
Free Replacement After Fire Guarantee
Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
Corporate Memberships
Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
Manufacturers' Partner Of Choice
We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.

Free Shipping On Safes, Dorgards And A Range Of Other Products

Any order containing one of the above products is shipped for free.

A range of our products including Dorgard Fire Door Retainers, Agrippa Fire Door Holders, Fire Safes, Security Safes, Evacuation Chairs, Defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.

Kontaktuppgifter

Promotion box for Safelincs

Save Over 50% on Your Extinguisher Costs

Consider Safelincs P50 Service-Free Extinguishers for your business

4,7

Utmärkt

TrustScore 4.5 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(6 708)

240 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Smoke alarm

I had problems with a smoke alarm I purchased 4 years ago it had a 10 year battery guarantee,I rang safelincs and spoke to Stephanie, no problem with a replacement, sent straight away brilliant service thanks.

7 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Looking for a replacement for my smoke…

Looking for a replacement for my smoke alarms that had come to the end of their marked service life I found they were obsolete. Fortunately Safelincs came up with a replacement model that was easy to fit without technical knowledge. They came in a few days and as promised were easy to fit. Now all three installed in linked system and doing the job thanks👍

30 juni 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Fast Delivery and Reasonable price

The ordering process and deliver time was impressive and the product was the cheapest I could find (by a couple of pounds). I would have given 5 stars if the defib pads arrived in packaging Arriving without a pouch gives the impression it might not be new.

27 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Prompt Action

I contacted Safelincs by email on 29th June. I received a response promptly with suggestions as to why my 10 year battery started to run down after 4 years. Customer services exchanged further emails 1st July and is arranging a replacement unit. Much appreciated.
Regards
Eric Millan

29 juni 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good solid box

Good solid box with plenty of space for storage. Box bigger than needed - site specified ‘large’ but actual size details weren’t stated (or couldn’t see them). Not an issue but would have been good to easily see size - and other sized boxes if available.

18 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Replacement of smoke detector under guarantee

One of the Firehawk smoke detectors with a life of 10 years in our property recently showed a low battery after 6 years of use. A quick email to Safelincs resulted in a replacement getting to me within a couple of days and everything back up and running minus the beeping! A refreshing response from efficient and friendly staff.

9 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great

Easy to order. Arrived on time. Well packaged and the item was exactly what we were looking for.

29 maj 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor communication and misleading website

Item not dispatched because items not in stock. This was not clear on website and I was not advised of delayed delivery time.

5 juni 2026
Omdöme utan inbjudan
Logotyp för Safelincs

Svar från Safelincs

Good afternoon Katie,

Thank you for your feedback, and I sincerely apologise for the inconvenience caused by the stock issue with your order.

We have now resolved this internally and your order has been dispatched via express shipping, with delivery expected in 1-2 working days.

We appreciate your patience and understanding while we worked to sort this out.

Please don’t hesitate to contact us if there’s anything further we can help with on support@safelincs.co.uk

Laura
Customer care manager

Betygsatt 5 av 5 stjärnor

Excellent Company…

I have bought from Safelincs several times. They have excellent customer service; I often call up with queries & a lovely human is always available with great knowledge & advice about their products. I highly recommend them and their products.

21 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Purchased Fireangel kit from Safelincs…

Purchased Fireangel kit from Safelincs a few years ago, had a battery issue with one of my smoke detectors and contacted Safelincs for advice, from the second i contacted Stephanie @ Safelincs i was in good hands, very quick response and attention to my issue, only took an email with some info regarding the smoke detector and within a few days a replacement unit was delivered, no hastle, no fuss - 100% professionally dealt with - absolute pleasure - great company and fantastic employees, very glad i dealt with them to begin with - thank you.

26 maj 2026
Omdöme utan inbjudan

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