Safelincs Omdömen 

6 708
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Researching a direct replacement for my smoke alarms which I had discovered were 13 years old with a 10 year useful life span (where no electrician was required) led me directly to safelinks who claim... Se mer

Betygsatt 4 av 5 stjärnor

Excellent customer service received from Graham in the customer service team who was friendly, patient and helpful in advising how to remove my alarm which was beeping loudly to advise it was at its... Se mer

Betygsatt 5 av 5 stjärnor

These guys sell detectors that can replace the original manufacturer ones and for me that was an absolute godsend. From an annoying chirp to a "whoa this thing says it's out of date" to "oh shit, they... Se mer

Betygsatt 5 av 5 stjärnor

My hallway smoke detector had reached its expiry date but the manufacturer no longer made replacements. So I came to Safelincs and found that they make a 'plug and play' compatible alarm which meant I... Se mer

Företagsinformation

  1. Brandskyddstjänster
  2. Butik med säkerhetsutrustning

Skrivet av företaget

We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.

Fire Safety Solutions

Skrivet av företaget

Exclusive Warranties
We offer 5 year warranties on all our essential fire safety products as standard.
Best Price Guarantee
We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
Certified Professionalism
We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
Free Replacement After Fire Guarantee
Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
Corporate Memberships
Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
Manufacturers' Partner Of Choice
We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.

Free Shipping On Safes, Dorgards And A Range Of Other Products

Any order containing one of the above products is shipped for free.

A range of our products including Dorgard Fire Door Retainers, Agrippa Fire Door Holders, Fire Safes, Security Safes, Evacuation Chairs, Defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.

Kontaktuppgifter

Promotion box for Safelincs

Save Over 50% on Your Extinguisher Costs

Consider Safelincs P50 Service-Free Extinguishers for your business

4,7

Utmärkt

TrustScore 4.5 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(6 708)

240 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

New fire alarm

The description of the fire alarm on the website was comprehensive and accurate. It was supplied with an adaptor to make it compatible with my existing fire alarm, so did not have to drill new holes in the ceiling. The quality of the alarm is robust and it was delivered on time. Service, information and goods all excellent therefore.

5 augusti 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Let down with delivery

Safelincs is a great company and their products are fantastic but badly let down by their choice of delivery company hence the poor rating. Each time I buy something there are big delays .

1 augusti 2026
Omdöme utan inbjudan
Logotyp för Safelincs

Svar från Safelincs

Good afternoon Andrew,

Thank you for taking the time to review Safelincs, and I am very sorry to hear about your experience and apologise for the inconvenience caused.

I would like to look into this further, and request some information regarding your order to assist with my investigation in to the delays.

We do offer alternative courier options. If you would prefer to use a different courier for a future order, please give our team a call on 0800 612 6537 when placing the order and we will be happy to discuss the available options with you.

Kind regards,
Laura
Customer Service Manager

Betygsatt 5 av 5 stjärnor

Excellent all round service!

Excellent customer service and advice.
Replacement units were very easy to fit and great value. No need to call electrician to wire in new base units.
Order was processed immediately and delivered very quickly. Why can't it always be like this!

4 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best safety products for our caravan

Undertook my research on best carbon monoxide and smoke alarm dectectors and settled on Safelincs, as they had both products available and each had extensive information on the product with its ease of installation. Products I purchased where for a caravan, so safety was paramount. Obviously cost was also a factor but excellent prices and I didn't compromise on safety. Delivery excellent.

17 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is my second purchase from…

This is my second purchase from Safelinc.I have bought 2 replacement smoke alarms and can honestly say they are brilliant.No wiring needed just a quick change over from the original unit without having to change the base unit.The delivery was very quick and the quality of the product was fantastic.

2 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

avoid never received my order

delivery problems were all sorted and full refund all good and options to purchase again

6 juli 2026
Omdöme utan inbjudan
Logotyp för Safelincs

Svar från Safelincs

Good afternoon,

Thank you for taking the time to leave your review. We're very sorry that your order wasn't delivered and for the frustration this caused.

After investigating, we found that despite our team providing the courier with the correct address details, they were unfortunately unable to complete the delivery. This is not the level of service we expect from our delivery partners, and we sincerely apologise for the inconvenience.

To resolve the matter as quickly as possible, we have issued a full refund, which should appear in your account within the next few days.

If you decide to order from us again in the future, we'd be happy to arrange delivery with an alternative courier to help ensure a smoother experience.

Thank you for bringing this to our attention, and we appreciate the opportunity to put things right.

Once again, thank you for taking the time to review Safelincs, all feedback is appreciated

Kind regards,
Laura
Customer Service Manager

Betygsatt 5 av 5 stjärnor

Easy install for discontinued alarms

We've been in our new build for near 10 years and the alarms are needing replaced. As they are hard-wired into the mains, we didn't want to replace the whole unit, however our units are discontinued. Thankfully I came across this device on Safelincs which was super easy to install into the existing bracket. It is bulkier than the previous unit, but we can live with that. Will definitely purchase again for replacing our other units

2 juli 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Unfortunately Safelincs use Evri …

Unfortunately Safelincs use Evri for delivery, so a one day delivery turned into a 1 WEEK! delivery, missing the job slot I had booked. It also turned up without advising prior to the eventual delivery slot.
Whilst this is Evri for you, Safelincs consciously choose to use this company and therefore are ultimately responsible for the standard of service customers receive. A refund was offered with no quibble but in future I will use a competitor company who don't use Evri (who always get it wrong for me).

2 juli 2026
Omdöme utan inbjudan
Logotyp för Safelincs

Svar från Safelincs

Good afternoon,

Thank you for taking the time to leave your review. We're sorry to hear your delivery took a week rather than arriving the next day, and we appreciate how frustrating this must have been, particularly as it caused you to miss your booked job slot.

While Evri generally provides a reliable service across most areas, we understand that experiences can vary by location, and we're sorry this wasn't the case in your area. We'd also encourage you to share your feedback directly with Evri, as this helps them investigate and improve their local service.

We make the courier used for each order clear at checkout. If a customer would prefer to discuss alternative delivery options before placing an order, we're always happy to help where possible if they get in touch with us first.

Thank you again for your feedback. We appreciate you bringing this to our attention and hope you'll consider shopping with us again in the future.

Laura
Customer Service Manager

Betygsatt 5 av 5 stjärnor

Would highly recommend Safelincs

Would highly recommend Safelincs. They had a great selection of products and ordering was very easy. My items were dispatched straight away and I received them next day. I will be ordering again very soon. Fantastic Service!

30 juni 2026
Omdöme utan inbjudan

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