Rowen and Wren has become my go-to for furniture and “bit and pieces” for my home. Everything is so beautifully made and made to last generations, questions are answered quickly and helpfully by cu... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought 16 medium-sized Matt brass handles for our refurbished kitchen. They look great against maple wood. (You need to know that shorter screws are available.) The quality of the handles are excepti... Se mer
I bought the Wilbur Bathroom Shelf and was incredibly disappointed with the quality. The screws are set far too close to the wood, meaning it's near impossible to screw them in without damaging... Se mer
Företaget har svarat
Review I can’t recommend Rowan and Wren highly enough. Their after-sales team were absolutely fantastic — so helpful, polite and professional from start to finish. The returns process was incr... Se mer
Företagsinformation
Skrivet av företaget
Discover a curated collection of beautifully crafted, artisanal home and garden pieces that perfectly blend functionality with meticulous design and time-honoured charm.
Kontaktuppgifter
Hamilton Court, Carthouse Lane, Horsell, GU21 4XS, Woking, Storbritannien
- 01276 451 077
- care@rowenandwren.co.uk
- www.rowenandwren.co.uk
4,4
Utmärkt
248 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
So happy I found this company
So happy I found this company, we are currently renovating our wooden front door and have just received door knob, knocker and letterbox, they are beautiful, really good quality and exactly as shown in website. For the quality I don’t feel they are expensive either, will definitely be looking to see what else is on the website that I need
14 september 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Diane, we're delighted to hear that your door hardware was exactly what you were hoping for. I will pass your kind words on to our product and site teams - it's always nice to hear of a job well done and thank you for sharing.
Warmest wishes
The R&W Care Team
Great company
Very nice website, clear spec for the item ordered, great communication, prompt delivery and finally - really quality item. Very pleased and will definately order again.
12 september 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Liz, lovely to hear and so happy that your purchase was as hoped for. Thank for for taking the time to write and we look forward to welcoming you back in future.
Warmest wishes
The R&W Care Team
Svar från Rowen & Wren
Hi Michele, thanks for the lovely feedback, our product team will be touched to hear their work is appreciated. I hope the item you purchased has found its rightful place in your home and we hope you find other pieces to your taste within our collections from time to time.
Warmest wishes
The R&W Care Team
Beautiful handles
Beautiful handles , well made , sent promptly , I highly recommend them.
11 september 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Rachel, thanks and we appreciate your kind words. Thank you for your recommendation, for a small company like ours it genuinely means a lot.
Warmest wishes
The R&W Care Team
Excellent ......again!
I have bought from Rowan and Wren in the past and this time matched the others, prompt and lovely quality of goods.
13 september 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Christine, thank you for taking the time to share your thoughts. We are truly thrilled you love our products and hope to welcome you back again in the near future.
Warmest wishes
The R&W Care Team
Lovely item purchased
Lovely item purchased, just what I was looking for, great postage updates.
13 september 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Helen, thank you so much for your feedback. We're delighted that the items were as you hoped and that we were able to keep you informed on your delivery.
Warmest wishes
The R&W Care Team
Highly recommend
This is my second time ordering gorgeous products from Rowen&Wren and another positive experience. Items arrive swiftly and are high quality. I like that they are paperless too! Highly recommend.
10 september 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Annie,
Thank you so much for your kind feedback on our products and service. We’re thrilled to hear your positive comments and truly appreciate you placing a second order with us. As a small company, your support means a lot.
We look forward to welcoming you back soon.
Warmest wishes,
The R&W team
So thrilled with my recent discovery of…
So thrilled with my recent discovery of Rowan & Wren. Not only with the throw that I ordered, (which arrived the following day!) which is gorgeous and looks stunning on my sofa, but also they are a such a super company. They have an usually beautiful approach, I loved their acknowledgement email of my order, it was so different to the usual standard order acknowledgements, it had been written with such care and thought that it made me feel good to read it! The products are excellent, and their level of customer service is outstanding. I can’t wait to go back!
6 september 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Lucy,
Thank you for your wonderful feedback—it truly means a lot to us. We’re delighted to hear that you’re happy with your throw and the speedy delivery.
It’s heartwarming to know you appreciate the personal touches, and your kind words are very much appreciated.
We look forward to hearing from you again soon.
Warmest wishes,
The R&W team
Warmest wishes
The R&W Care Team
The terracotta pots are perfect and…
The terracotta pots are perfect and just what I wanted for my spring bulbs x
5 september 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Marion,
We’re delighted to hear that the Terracotta pots have arrived safely and are ready for your Spring bulbs. Thank you for your feedback—we truly appreciate it. We look forward to welcoming you back again soon.
Warmest wishes,
The R&W Team
Great company, great products.
Great company. Fantastic website with lots of choice. Something different and really well made products. Delivery quick and efficient. Bought some antique brass products for a new bathroom and they are all quality items (soap pump, soap dish and shower tray). Will be coming back to shop again soon!
3 september 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Janice and Alan,
Thank you for your kind words. We’re thrilled to hear that you enjoyed exploring our website and found plenty of options. It’s also great to know that the delivery was quick and efficient, and that your purchase arrived safely.
Thanks again, and we look forward to welcoming you back soon.
Warmest wishes,
The R&W Team
Beautiful product
Beautiful product, high quality and bespoke service. Thank you for the quick delivery too! Will be back for more items.
27 augusti 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Olivia,
Thank you for taking the time to share your positive experience with your order and the speedy delivery. Your kind words about our products and quality mean a lot to us. We look forward to welcoming you back soon!
Warmest wishes,
The R&W Team
We’re really happy with our beautiful…
We’re really happy with our beautiful sofa, thank you. There was a small hiccup with our delivery but it was fixed swiftly. We’ll definitely be back again soon.
16 augusti 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Adam,
Thank you so much for your feedback. We’re thrilled to hear your thoughts on the beautifully crafted sofa you ordered. As a small company, it means a great deal to us to know that we’ve met your expectations. We’re also glad we could resolve the delivery issue promptly.
We look forward to welcoming you back soon.
Warmest wishes,
The R&W Team
Lovely quality
Lovely quality. Great communication on when my delivery would arrive and the quality and colour was better than expectations. A very happy customer
9 augusti 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Tonia,
Thank you so much for your feedback. We’re delighted to hear your thoughts on the beautifully crafted pieces you ordered. As a small company, it means a great deal to us to know that you’re happy and that we met your expectations.
We look forward to welcoming you back soon.
Warmest wishes,
The R&W care team
Warmest wishes,
Right brassy!
We ordered a brass door handle to replace a chrome one on an internal door. The handle arrived promptly and was excellent quality.
19 augusti 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Zoe,
Thank you for taking the time to share your thoughts. We’re always delighted to hear that the handle arrived promptly and that you’re very happy with the quality.
We look forward to welcoming you back soon.
Warmest wishes
The R&W Care Team
Excellent quality and quick delivery
Excellent quality items (bathroom towel shelf and rail), which were dispatched quickly and well packaged.
5 augusti 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Robin,
Thank you for your kind words. We’re thrilled to hear that you’re very happy with your chosen products and that the experience met your expectations—it’s incredibly rewarding to receive such positive feedback.
We look forward to welcoming you back soon.
Warmest wishes
The R&W Care Team
Finley Armchair as lovely as expected
Finley Armchair (Heritage Red Stripe) is exactly as advertised. Beautiful and absolute quality. A big statement without taking up too much space. Perfect fit for petites.
25 juli 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Thank you so much for your feedback—it truly means a lot to us.
We're delighted to hear your thoughts on the craftsmanship. As a small company, each of us is deeply involved at every stage, so your kind words are really appreciated.
The Finley is indeed a dainty chair that makes a big statement, and we’re thrilled that the Heritage Red highlights its elegance so beautifully.
Warmest wishes,
The R&W care team
Beautiful brass hooks
Beautiful brass hooks, just a bit more special and lovely to look at, if you like your functional bits to be beautiful too! Really hope to be back, you have a beautiful store, the chairs are 😍
12 augusti 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Emma, thanks for taking the time to share your thoughts. We are always hoping to hit that perfect combination of function and beauty and it's lovely to hear you think we're doing a good job, and thanks again.
Warmest wishes
The R&W Care Team
Great little hand thrown butter dish
Great little hand thrown butter dish. Delivered the next day.
8 augusti 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Dr Fields, lovely to hear you like the butter dish you ordered - one of our favourite collaborators with some delightful pieces makes this, and we're delighted to hear it's what you hoped for.
Warmest wishes
The R&W Care Team
Recent Purchase
I bought a mirror and toilet roll holder, both items arrived quickly and packaged really nice. Lovely items, well made, would recommend.
8 augusti 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Heather,
Thank you for taking the time to share your thoughts on our products and packaging. It’s wonderful to receive such positive feedback. Thanks again, and we look forward to hearing from you soon.
Warmest wishes,
The R&W care team
Gorgeous Grove Hanging Rail
Lovely Grove hanging rail in matt nickel, bought as a tea towel rail for the kitchen. I love the small fixing points - discreet and understated. Lovely.
11 augusti 2024
Omdöme utan inbjudan
Svar från Rowen & Wren
Hi Amanda, thanks for taking a few moments to add your thoughts. We hope you continue to find timeless additions for your home in our store. Thank you once again.
Warmest wishes,
The R&W care team
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