Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Working with ROVE was a TOP NOTCH experience! The clothing is not just beautiful, elegant, and classy; it is also very unique! I purchased the SUNCHASER dress in light blue and it’s absolutely perfec... Se mer

Betygsatt 5 av 5 stjärnor

Customer service was really impeccable, wish all online stores were like that! I was unsure about the sizing but almost all fit like a glove. I sent one dress back with a return label i got from their... Se mer

Betygsatt 1 av 5 stjärnor

DO NOT ORDER FROM HERE. I submitted a return and have not received my refund and this company has ghosted me - it has been weeks and I’ve sent three follow up emails and they are not responding. They... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I absolutely love ROVE. I’ve purchased their pieces for myself before and the quality, comfort and effortless style are always beautiful. I recently placed an order as a gift for a friend who’s j... Se mer

Företaget har svarat

Företagsinformation

  1. Damklädesbutik

Skrivet av företaget

Women's Summerwear Label - Designed to last in Byron Bay | Obsessed with French Flax linen - Need help? Our team will be happy to assist - Contact us on our website or email hi@rovedesigns.com for assistance.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

55 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Worth the price!!

Working with ROVE was a TOP NOTCH experience! The clothing is not just beautiful, elegant, and classy; it is also very unique! I purchased the SUNCHASER dress in light blue and it’s absolutely perfect!! I am 5’9”, 175# & 36C. The XL fits like a dream. For reference, I usually order a medium or large in most other brands. I followed the size chart and it was true to size.

15 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience and love my Rove outfits

Customer service was really impeccable, wish all online stores were like that! I was unsure about the sizing but almost all fit like a glove. I sent one dress back with a return label i got from their website and my refund came through really fast.

1 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love this brand!

I love this brand!! I have ordered a few items now and have always had a great experience. My last dress was pre-ordered as it was out of stock, but they kept me updated and arrived perfectly.

18 mars 2026
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

We’re so glad you’ve had a great experience with us, Olivia!

Pre-orders can take a little extra patience, so it means a lot to hear that you felt well looked after - so happy you love your dress!

Betygsatt 5 av 5 stjärnor

Best linen pieces

I keep coming back for more colors because I wear them all the time and they just feel so nice. Never had issues with refunds or email replies.

5 mars 2026
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

Thank you Lizzy! We love hearing this.
Pieces you reach for again and again are exactly what we design for.

So glad you’ve had such a smooth experience with us!

Betygsatt 1 av 5 stjärnor

DO NOT ORDER FROM HERE

DO NOT ORDER FROM HERE. I submitted a return and have not received my refund and this company has ghosted me - it has been weeks and I’ve sent three follow up emails and they are not responding. They seem to plan on keeping my $500+ dollars and I’m going to have to pursue legal action to get it back.

21 mars 2026
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

Hi Rebecca,
We’ve looked into this and can confirm your return was received and a refund was initiated on our end.

A chargeback was raised at the same time, which meant the original refund couldn’t be completed as the payment was then handled directly by the bank.

Our team has been in touch via email and will continue to assist - if anything still needs to be resolved, you’re always welcome to reach out, and your bank will be able to provide further updates as they’re now managing the transaction.

Betygsatt 5 av 5 stjärnor

Love this brand!

I've ordered probably 10 times over the years because the quality is always so great. I've exchanged a couple of times to different colours but usually get my size right first go.

25 februari 2026
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

Thank you so much, Dana! We’re so glad you keep coming back to us.

So happy you love the quality and have found your perfect fit!

Betygsatt 1 av 5 stjärnor

Less than happy

Updated: I did finally receive a refund.
They acknowledged receipt of my return, only to ghost me on a refund. It's been 3 weeks since they received my returned item (which took FOREVER for them to receive... oddly). And now nadda. No refund. my requests (no phone # is available) via email have been ignored.

31 december 2025
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

Hi Nandeena, thank you for updating your review - we’re glad to hear a refund has been received.

We weren’t able to locate an order or any emails under your name, so we weren’t able to assist at the time. Our team is always available via hi@rovedesigns.com or the chat on our website and aims to respond as quickly as possible - if anything still needs to be resolved, we’re always happy to help.

Betygsatt 5 av 5 stjärnor

Beautiful quality and fit

Beautiful quality and fit. I’d been considering buying from here for ages after seeing them on Insta - finally did at last. Their dresses are beautiful. I’m a size 10 and their size 10s are a perfect fit for me. Will be ordering more.

29 november 2025
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

Thanks so much, Larissa! So glad you finally gave us a try.

Love hearing the fit was perfect - can’t wait to have you back!

Betygsatt 5 av 5 stjärnor

I absolutely love ROVE

I absolutely love ROVE. I’ve purchased their pieces for myself before and the quality, comfort and effortless style are always beautiful.

I recently placed an order as a gift for a friend who’s just had a baby and is feeling a little body conscious. The team went above and beyond, they added extra care to the wrapping and made the parcel feel truly special.

Exceptional customer service, gorgeous pieces, and such a thoughtful, kind team. Highly recommend!

21 november 2025
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

Tania, this truly means a lot to us.

We’re so glad you’ve loved your pieces and it’s incredibly special to hear your gift felt just right for your friend - we’ll be sure to share this with our team.

Betygsatt 5 av 5 stjärnor

Quality dresses

LOVE my dress! I purchased the marigold daydream midi dress and it’s absolutely perfect. Exactly how it looks on the website, fits like a glove and shipping was so quick. Will definitely purchase from rove again!

30 oktober 2025
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

So lovely to hear this, Chelsea!

The marigold DAYDREAM Dress is such a beautiful piece - and it means a lot to know it lived up to expectations when ordering online.

Betygsatt 5 av 5 stjärnor

Even my wedding dress is from Rove!

I’ve loved Rove for years! Their linen pieces fit perfectly, hold up beautifully after washing, and even my wedding dress came from them. Can’t wait for the next collection!

22 oktober 2025
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

That’s so special to hear Ivonne! Especially that you chose ROVE for your wedding dress.

We love knowing your pieces have stayed beautiful over time. Thanks so much!

Betygsatt 5 av 5 stjärnor

LOVE my pieces & such helpful customer service!

I was hesitant at first as I didn’t know which size to pick but the whole experience was such a positive surprise!
I wish more online fashion stores were like this - I got instant help via the chat re sizing and when I wanted to exchange one of the pieces as I prefer a smaller fit, it was free and super quick!
Love love love the quality and the whole shopping experience was super smooth. I am wearing my linen shirt non stop and need to get more colours.

5 september 2025
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

Laura, so great to hear this.

We know sizing can be tricky online, so it means a lot that you felt supported and everything felt smooth from start to finish.

Betygsatt 5 av 5 stjärnor

Great quality and beautiful designs

Really great quality and beautiful designs and super fast shipping! I am so happy with my purchase.. I will definitely be ordering again!

2 oktober 2025
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

So glad everything arrived quickly and you’re enjoying your pieces.

Thanks so much Sophie!

Betygsatt 5 av 5 stjärnor

Great designs & materials and a…

Great designs & materials and a dedicated customer service that makes possible the impossible. Rove has become a must in my summers and holidays 🙏 🧡

3 oktober 2025
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

Patricia, this is so lovely to hear.

So glad our team could help make it all feel easy - and that ROVE has become a summer staple for you!

Betygsatt 5 av 5 stjärnor

Love my pieces and great service

I ordered summer sets and love them, the colours are beautiful ! I returned one, the process was easy and the service was great!

27 september 2025
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

Thanks so much Sarah!

So glad everything felt easy and smooth throughout.

Betygsatt 1 av 5 stjärnor

The team have had my return in the…

The team have had my return in the warehouse for nearly three weeks. I’ve emailed them constantly to get my refund processed. I had 5 items returned which was over $600 and they only processed $119. Then I’ve had to email again to get confirmation that the rest of the refund was being processed. I have had minimal to no response from anyone. I even said I am going to call fair trading because they haven’t refunded the rest of my money. Their customer service is shite. It’s like no one knows anything. It’s hard when there is no contact phone number and have to rely on email. Still no response to the rest of my refund. I honestly will not buy from this company again. The lack of customer service is appalling. Don’t expect to be refunded anytime soon….

25 september 2025
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

Hi Angela,
We’ve looked into this and can confirm your full refund was processed in two transactions, as the items were purchased across your original order and a separate exchange.

Both refunds were completed shortly after your return was received. If anything is still unclear, our team is always available via hi@rovedesigns.com or the chat on our website to help.

Betygsatt 1 av 5 stjärnor

Buyer Beware if Online Shopping

The item arrived and the color was very different than pictured. I had to make a return, and was charged a $10 return fee even though this wasn’t due to change of mind — it was due to misleading advertising of color on their website.

Additionally, my return arrived back to them over two weeks ago and I have yet to receive my refund. The materials may be quality, but the shopping experience itself is poor. Buyer beware if online shopping.

7 augusti 2025
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

Hi Ashley,
We’re sorry your experience wasn’t what it should have been. Your refund was completed on September 3rd, and we’ve also refunded your return fee and sent through a gift voucher as a gesture of apology.

This was an isolated colour discrepancy, which we’ve since reviewed and corrected, as we know how important accurate colours are when shopping online.

If there’s anything further we can help with, our team is always available via hi@rovedesigns.com.

Betygsatt 5 av 5 stjärnor

Great quality!

I ordered sunchaser dress during the weekend (EU website), on Tuesday it was sent and on Thursday I already received It! The delivery was super fast, the quality of a dress is amazing! I will for sure order more clothes from your website, I'm in love with this brand :)

19 juni 2025
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

Hi Maria,
Thank you so much for your lovely review and taking the time to write it! We’re thrilled to hear the SUNCHASER dress made it to you so quickly - and that you love the French flax linen quality just as much as we do. 🤍

We can’t wait to send more pieces your way soon. Thanks again for the kind words and support - it means the world to our small team!

With love,
The ROVE team

Betygsatt 5 av 5 stjärnor

My favorite dresses ever…

IN LOVE!! Even though I’m 5 months pregnant and feeling like a blowfish, I’ve never gotten so many compliments or felt so comfortable and beautiful in these dresses. I have the Alma dress in the terracotta red and loved it so much my mother bought me the yellow …..but think I might need the black and white versions too 😅

Everything came as described, and timely!!

14 juni 2025
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

Hi Kate,
This absolutely made our day - thank you! We're so happy to hear you're feeling beautiful and confident (even at 5 months pregnant 💛), and the image of you glowing in the ALMA dress gave us the biggest smile.

Warm red and marigold are such a dreamy combo... and how lovely of your mum to treat you!

Sending you so much love (and compliments!),
The ROVE team

Betygsatt 5 av 5 stjärnor

Loved the dress I ordered

Loved the dress I ordered, colour as well as fabric, but the fit was slightly off unfortunately. Will definitely order again though, beautiful clothing and truly excellent customer service (e-mailed with Zoe and she responded very friendly and quick). Trustworthy site!

3 mars 2025
Omdöme utan inbjudan
Logotyp för ROVE

Svar från ROVE

Dear K.S.,

Thank you so much for your kind words! We’re thrilled that you loved the dress, its colour, and fabric.
While we’re sorry the fit wasn’t quite perfect this time, we’d love to help find your ideal piece next time - feel free to reach out, and we’ll be happy to assist!

Also, we’ll be sure to pass your lovely feedback along to Zoe - she’ll be so happy to hear it. Can’t wait to have you shop with us again!

Best,
Carolin | ROVE

Detta är Trustpilot

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