So ive bought most of my cloths/shoes through you guys for about 2 decades.. your service is always exceptional.. my review though is for 1 specific person..the manager of your route one shop in liver... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So straightforward it was almost unnoticeable! No hitches, no glitches, just clear and hassle-free transaction, prompt delivery and great product. Thank you!
Företaget har svarat
Wonderful backpack! It’s very practical, well made and perfect for school. It was delivered on time, just before the start of the school year, which I really appreciated. Excellent service from the co... Se mer
Företaget har svarat
As a beginner, this product is great, and I am loving the colour (I chose red though it becomes pink under bright light)! Definitely worth the money !!
Företagsinformation
Skrivet av företaget
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Kontaktuppgifter
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Storbritannien
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Route One
Hey AJ,
Thank you for the 5 stars!
Awesome to know you are happy with the service you received.
Until next time,
Meg
Route One Customer Care
Svar från Route One
Hi there,
Thank you for your feedback.
Our apologies again for the parcel being lost in transit.
I can see a replacement order has been put through for you on a next-day delivery service.
Hope you love the items when they come.
Kind Regards,
Meg
Route One
Next day delivery paid for at check…
Next day delivery paid for at check out. 3 days on have heard nothing, no responses to emails and nobody picks up the phone.
Regard the route one response, why would I attach my order number to a trust pilot review ? I have record of all emails sent there was a whole chain, the chain that you ultimately responded to weirdly shortly after this review.
2 september 2026
Omdöme utan inbjudan
Svar från Route One
Hi there,
Thank you for getting in contact.
I'm sorry to hear you are not happy with your experience so far.
As you haven't attached your order number or name to this review, I am unable to locate your order.
I have also checked the inbox and can't see any emails relating to this.
Please could you email again on orders@routeone.co.uk and I will look out for this.
Hope to get this sorted for you soon.
Kind Regards,
Meg
Route One Customer Care
Great shopping experience….
Great shopping experience with extremely fast delivery. 🚚
25 augusti 2026
Svar från Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you had such a positive shopping experience with us and that your order arrived super quickly.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you're happy with the quality and design of your new T-shirt, and that the fit was spot on too.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Never had an issue with routeone they…
Never had an issue with routeone they keep in contact and keep me up-to-date with shipping and tracking codes when awaiting a delivery. Overall they offer a professional service and offer great products at all prices for your budget.
25 augusti 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback and continued support! We're really pleased to hear you've always had a positive experience with us and find our delivery updates and tracking helpful.
It's also great to hear you appreciate the range of products and prices we offer. We really appreciate you choosing Route One and look forward to seeing you again!
All the best,
Maddi
Route One Customer Care
Not my first order
Not my first order. Massive stock of great products. Some reduced items have been available in December, perfect for Christmas.
Super fast delivery too.
I'm not sure how the bonus points system works. I must've spent over £1k but nothing yet in return.
25 augusti 2026
Svar från Route One
Hi there,
Thank you for your detailed feedback and for continuing to shop with us! We're really pleased to hear you've been impressed with our product range, sale items and speedy delivery.
We're sorry for any confusion around the bonus points system, especially given how much you've spent with us. We'd be more than happy to look into this for you and make sure everything is as it should be.
We really appreciate your continued support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Everything went smoothly
Everything went smoothly, the items arrived in a few deliveries but I was made aware. The items are perfect.
25 augusti 2026
Svar från Route One
Hey there,
Thank you for the lovely review - we really appreciate it!
So pleased you are happy with your items.
Let us know if you ever need any help in the future.
All the best,
Meg
Route One Customer Care
Nice service !
25 augusti 2026
Svar från Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you were happy with the service you received.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Online Order
Shoes ordered and within a couple of days parcel was delivered - excellent.
24 augusti 2026
Svar från Route One
Hi there,
Thank you for your excellent feedback! We're really pleased to hear your new shoes arrived within just a couple of days and that you were happy with the speedy service.
We really appreciate your support and hope you enjoy your new pair!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you're happy with the quality of your purchase, as well as our prices and speedy delivery.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Excellent service
Excellent service - very fast response times and no issues - would recommend.
24 augusti 2026
Svar från Route One
Hi there,
Thank you for your fantastic feedback! We're really pleased to hear you received a fast and hassle-free service from us.
We really appreciate your recommendation and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
👍👍👍❤️ 👌👌👌👏👏👏
24 augusti 2026
Svar från Route One
Hi there,
Thank you for the love! ❤️ We're really pleased to see you had a great experience with us. 🙌
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you found the service quick and efficient and were happy with your purchase.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
love it
love route one, ive got 2 pairs of jorts from them and 3 pairs of jeans. im not saying they have the quality of like £150 jeans but they are perfect for affordable nice fitting clothing and the quality is good for the price. their deals are great, 2 pairs of jeans for £80 is an absolute steal and i have recommended to all my friends, its the perfect place for like “i need a good quality pair of jeans in this colour but i dont want to spend £115”
24 augusti 2026
Svar från Route One
Hi there,
Thank you so much for such a brilliant review! We're really pleased to hear you've been loving your Route One jeans and jorts and that you've found them to be a great balance of quality, fit and affordability.
It's especially great to hear you're making the most of our deals – two pairs for £80 is definitely a good way to keep the denim rotation stocked!
Thank you for recommending us to your friends too. We really appreciate the support and look forward to keeping you kitted out!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you for your fantastic feedback! We're really pleased to hear you rate us as a great skate shop and were happy with the quality of your order and on-time delivery.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you for the 5-star review! We're really pleased to hear your order arrived on time and everything went as expected.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you were happy with the speedy service and that your new trainers are perfect!
We really appreciate your support and hope you enjoy your new pair!
All the best,
Maddi
Route One Customer Care
The right shoe in the right size
The right shoe in the right size, good comms, prompt delivery.
19 augusti 2026
Svar från Route One
Hi there,
Thank you for your great feedback! We're really pleased to hear you found the right shoes in the right size and were happy with the communication and prompt delivery.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
They are amazing
Thank you very much they have such amazing quality wow so nice a brilliant customer service too the lady who dealt with me she’s so awesome thank you
20 augusti 2026
Svar från Route One
Hi there,
Thank you so much for your lovely feedback! We're delighted to hear you're so happy with the quality of your purchase and the customer service you received.
We'll be sure to pass your kind words on to the team member who helped you – she'll be thrilled to hear them!
Thank you again for your support, and we hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.