Roomify Omdömen 

It was a good deal of course, however the material doesn’t not match the price. The material wasn’t what I expected at all. I am constantly fighting with these annoying fuzzies that are on the towels and throw blanket.

My daughter ordered bedding and was sent the wrong color and it was incomplete. We have tried numerous times to call and keep getting a recording stating their phone lines are down. Says to email them and it keeps coming back undeliverable. Says to text to the phone number and a response would be sent back in 24 hours. It's been 5 days and nothing! Are they still in business???!!!!

I ordered my room bundle on july fourth and my order was delivered to my home address Augest 17th. I moved into my dorm on august 12th and so I changed my address but they still sent it to my home address. I also emailed customer service multiple times and nothing was done about my situation.

First if all I was frustrated with the inability to see the details of all the products in the bundles. I had no idea of the dimensions of any of the storage items iand was very disappointed the sizes of all the under the bed storage. They are not useful at all. The quality of all the items excluding the linens was poor.

If I could give a 0 star I would. Placed my order on July 30th and was suppose to be at my dorm on August 24th, but it's still not here. According to the FedEx tracker my order is in the next town over since August 18th. SO FRUSTRATING!

My Daughter just received her bundle today !!! Everything was correct . Customer service is terrible really bad .. However she did receive it on time as promised.thank you

My experience seems to mirror Mary Kay's. At first, I received very little communication and information about my order. I was very concerned that my twins' bundles would not arrive in time for their college move-in dates. Similar to Mary Kay, I let Roomify know that I planned to contact my bank to contest the charges. I also shared my concerns and disappointment directly with one of the owners, Shanil. He responded right away and explained that they recently partnered with a new fulfillment center which has performed very poorly and that has created some challenges for them. He said that they are aware of the problems and they are working hard to address and resolve the issues. Shanil also assured me that we would receive the bundle in a few days. And we did. We received exactly what we ordered and the items appear to be good quality. I find that Roomify has good quality products, attractive pattern choices, and creative bundles. We experienced some initial communication challenges like some of the other reviewers, but Shanil was true to his word and made sure that our bundles arrived in time for my kids' college move-ins. I'm hoping the other Roomify customers will receive their beautiful bundles soon and enjoy a positive end-result like we did.

I would give 0 stars if I could. Received my package 14 days after ordering. Sent over 5 emails with no response and the phone services are never working. After opening my package, I saw that my comforter was FILTHY! It was stained with dirt all over it and the outside and inside of the packaging was damaged with what seemed to be caused by water. I am convinced this company is selling damaged goods to its customers and the quality is poor anyways. DO NOT ORDER FROM THIS WEBSITE!!! IT IS A SCAM!!! Reporting them to the Better Business Bureau immediately.

I ordered two different orders for two different students/schools. Neither of the orders arrived on the move-in date. Reached out to customer service and got no response.

Unreal. What a "Mickey Mouse" company. I would give ZERO stars if it was an option. Reading the other reviews I CAN SEE I'm not the only disappointed customer. My order took 18 days to get to me. I had to ask multiple times for a status. End of the day my order didn't get to me on-time and I ended up having to spend another $60+ dollars to get it shipped to my daughter. Then a customer service rep named "Alyssa" says "sorry for the inconvenience" and didn't even offer to reimburse me for the shipping or even a credit IN CASE I wanted to do business with this crappy company again. Save time and frustration and DO NOT order from them.

I am Mad right now, I ordered beginning of August am I still don't have my Damn shipment but they took my money real quick..Phone lines down an dumb email an text message is Crap..I never had this experience before an ordered within the last 2 years an things was fine... They have until Friday an I'm calling the Better Business Beareu an My Bank an If I have to a Lawyer. By the way they are conducting Business seems like a Scam ...Never Again an I'm gonna make sure people know about Roomify!!!!!!

Would give 0 stars. Dont order from here. They take your money, repeatedly say they teceived our order. No confirmation of shipping. Try calling, phones arent working. Text. Email, get a blanket response back that we are a small team and we will respond in 24 hrs. Then nothing new, just we have received your order. Cost $300.00. Said 10 to 15 business days. Ordered in July, still nothing today August 20,18. Giving until 9/1. Then contacting lawyer.

Honestly, I was very sceptical after reading the negative reviews but, I did get replies from text when I inquired and I also got email responses but just not within 24hrs. They shipped out on the 10th day and it arrived on the day they said it would. All items are there, the quality seems good. The only item I feel could be a bit better in quality is the comforter but seeing as my daughter will be in a warmer climate, I'm not concerned. If your child is going to school in a cold area, you may want something thicker. I have to give credit where credit is due, I was sick with worry thinking I was scammed, but in the end, they delivered and communicated. It's a busy time of year for them, have a bit of trust and patience with a sprinkle of faith. We are on our way......thank you roomify!
P.s. I WILL add, I DID contest the charge with my bank after reading reviews and thats when i got communication and movement, so I'm not sure if that was a coincidence or helped the process but I wasn't going to be dupped.

item (mesh shower caddy with soap holder, toothbrush holder and flip flops) was exactly what I was looking for and below the price I would have expected to have to pay. Arrived within the time promised.

Ordered a dorm room bundle on 8/4 after a referral from a friend. Needed the stuff by 8/18 for a college move in. The order form said shipping 3-10 days "plus processing time". No big deal, right? Well after a week and a half I started getting concerned. After some digging I found that their processing time is 3-10 business days, on top of the 3-10 days for shipping. Between shipping and processing that is a max of 20 business days, which is essentially a full month! Not cool!

Realizing that my order still had not shipped and the items were not going to arrive in enough time, I tried to cancel the order. On 8/16, I tried to call to cancel but all I got was a recording saying that their phones were down and I was directed to email in. Tried to text, I got a auto response that says that they only respond over email. Emailed in to cancel my order, I got a "we'll get to you in 24 hours". To date, I have not received a response. They shipped my order on 8/17 and it wont arrive until 8/21. I had to go buy the items I needed locally. Thankfully they have free shipping on returns since I spent over $95. I hope the return process isnt difficult.

I understand that Ecommerce stores get busy and this is probably a crazy busy crunch time for them with students going off to college. Some text on the order page or anywhere in the order process that said "we estimate your order will ship on yyy date and arrive on zzz date" would have prevented this entire mess. Also they really need to improve the processing time, two weeks is unacceptable.

They offer a service where you can order your dorm package for a future date which is really helpful for moving into my dorm since I'm going out of state and don't have a big car to fit things into. So, I used this service to have the package delivered to the Airbnb I'm staying at the day before I move in. However, the company just plain and simply didn't deliver the package when they said they would. 1 week before I asked for the item to be delivered I got an email saying it would be delivered soon (meaning a few days). I tried calling the company and the phones were down. I tried tweeting at customer service and they didn't respond. They said they had a text support but no one responded. I emailed and someone responded and they basically just said "oh sorry lol try calling FedEx" which we did. FedEx delivered the package two days ago anyway and I originally asked for it to be delivered two days after writing this email. Overall, while this company offers a good product and the idea of targeted delivery dates is good but they have some of the worst customer service I've seen. Try Dormify instead.

Quality of all items excellent. Dealing with customer service by email was a breeze. My problem was immediately remedied. I highly recommend!

This is the worst company I have ever dealt with. I ordered my son's bedding through a bundled package on July 30th was told I would receive it within 14 days. I have called, sent text messages and no response! I have not received anything and can not get a response back. Phones are down and have been for two weeks and when you send an email you receive an automated response you will here something within 24 hours I have sent 5 emails in two weeks with absolutely no response. I am stressed out have no bedding for my son who leaves for school in a week! This is a horrible company now I have to dispute this charge with my credit card company I would never do business with then it is a SCAM!!!!!!! Who ever Omar is he is a LIAR and a THIEF!!!!!!!

Absolutely Horrible !!! I move in in 5 days.. I've placed my order over a week and half ago and NO TRACKING NUMBER.
YES I'VE CONTACTED SUPPORT ! I'M DISGUSTED.
Worst freshman experience ever.

Horrible company. They won’t tell you when they are shipping out your order. I decided to email them to cancel it because I knew it wouldn’t arrive on time. Instead they shipped it out without telling me. Definitely a scam.