My Rode Wireless GO II started acting up and I had no idea why. I called customer service fully expecting to either get voicemail or a repair bill — the setup is out of warranty. Instead, Isabella pic... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I own a small studio and a few of my microphones broke during storm dennis. I contacted rode's support team about this and they started accusing me of being fraudulent and said that they would refer m... Se mer
Ich verwende seit Jahren Røde Produkte (VideoMic NTG, Wireless Pro, Wireless GO II, VideoMic GO II, etc.) und bin super Zufrieden. Ich hatte zwei mal kleinere Probleme und hier hat mir der Support sof... Se mer
Major problems with RødeRec iOS app! I have a problem with exporting large files recorded using Røde Rec (version 2.8.1). The app crashes every time I try to open or export large files. I... Se mer
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Great customer service! Had problems with my videomicme-L and I got in touch with someone in 2 days and had a new microphone shipped to me under warranty in less than a week! Exceptional!
Above and beyond customer service, great products
I am part of a charity and we regularly produce videos and streamed content. In our experiance Rode's customer service is exceptional. We had a small issue with one of our microphones and Rode were incredibly quick to help us and honour their 10 year warranty (wow how often do you get those?!). They went above and beyond to solve our issue. We are extremely satisfied and I would without hesitation recommend their products and services.
Great products
Great products, high quality and outstanding customer service.
Wunderbar
Wunderbar! Ich habe mir das "Rode Podcaster" gekauft und bin sehr zufrieden damit! Für ein USB-Mikrofon hat dieses echt super Qualität! Dies kann ich weiter Empfehlen.
Awesome customer service in Long Beach!
Rode has outstanding products
Rode has outstanding products! Their shotgun microphones make our filming easier. Simple to set up and create a sound like no other. Our go to microphone for sets.
Great quality sound at a fair price
Terrible customer support
I own a small studio and a few of my microphones broke during storm dennis. I contacted rode's support team about this and they started accusing me of being fraudulent and said that they would refer me to 'law enforcement'. I haven't done anything wrong. I would advise people avoiding this company in the future.
Warrantee repair and product quality
Having recently sent a VMP+ for repair, I have to say Rode are very professional company, they immediately responded to tell me they knew already of the issue and that a repair would be effected promptly. The repair agent also contacted me promptly to confirm receipt of the mic and the repair specifics. I'm the proud owner of the NTG3, so having to have the VMP+ repaired under warrantee gives me a lot of faith in Rode and I'm impressed with their service as well as their products! Thank you Rode.
Rode mics thanks very much !
Over the last five years I’ve purchased the following :
Rode videomicro
Rode videomic me
Rode reporter
Rode videomic
And recently the Rode NTG2
I bought them for private use and found that for the money the audio and build quality along with the reliability were great .
I always receive positive comments on the quality of the audio .
Like any mainstream electronics these days all brands can have issues but I havnt experienced any so far.
I’ve used the mics with the following :
iPhone 6s
iPhone 6s Plus
Panasonic GH4
Canon 60D
So yes I would continue to use Rode equipment .
I thought I was onto a winner with the…
I thought I was onto a winner with the SmartLav+ microphone but it's given me nothing but grief.
It doesn't work with the Samsung Galaxy S9 (even though Rode support say they work with all Android).
Support gave me a bunch of apps to try but none of them work either. I initially blamed Samsung but then tried the microphone with my Panasonic camcorder and it still doesn't work!
I've wasted £60. Such a bad experience. I've had this stupid microphone for almost 2 months and have spent my whole time talking to support and trying to find ways to make it work.
It's a microphone, for crying out loud! Should be easy!
Very happy with service experience
Recently had an issue with my NT1A.
RODE was very quick to respond and the repair process was simple and quick.
Very satisfied !
Great value microphones
Great innovation, top of the quality products with amazing design and value. And also very very durable.
Bought one of these for my DSLR
Bought one of these for my DSLR. A great bit of kit. Sound quality is great and adds a lot of audio depth to my videos.
Rode Rec iOS app CRASH
Major problems with RødeRec iOS app!
I have a problem with exporting large files recorded using Røde Rec (version 2.8.1). The app crashes every time I try to open or export large files. I have tried a wired file transfer, upload to Dropbox etc... nothing works...!
When I make shorter recordings it works fine. But don’t expect your long recordings can be retrieved in any way from your phone!!
I got a (standard) reply from Røde that confirm they are aware of these problems… They came with a solution to retrieve my recording manually using iExplorer. It doesn’t work.
So I am, to say the least, very disappointed with the Rode Rec iOS app…!!!
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