Rocky Mountain Holidays Omdömen 

84
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We booked our Canadian Rocky Mountaineer train adventure and self drive accommodation through Rocky Mountain Holidays. Everything was meticulously planned to the degree of accommodation requests... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I would like to recommend Rocky Mountain Holidays. Professional throughout, even through the very difficult 2 years of Covid lockdowns etc. They kept in touch and didn’t let us down. They kept to as... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Tom Ockleton of Rocky Mountain Holidays helped us develop our Rocky Mountain Railroad Canadian Rockies train and bus itinerary. He was professional in every way. His follow through for us was right o... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Highly recommend booking your Rocky Mountaineer trip through Tom Ockleton's Rocky Mountain Holidays. Our personalised itinerary was spot on, the suggested hotels were perfect and we had an amazing tr... Se mer

Företaget har svarat

Företagsinformation

  1. Rundturer
  2. Arrangör av sightseeingturer
  3. Researrangör
  4. Resebyrå

Skrivet av företaget

A global travel wholesaler for the Rocky Mountaineer train offering vacation packages which include motorcoach tours, self-drive and Alaska cruises.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

84 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(84)

4 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Local knowledge.

We booked our Rocky Mountaineer trip with Tom almost a year in advance. Throughout that time Tom was able to answer all our questions and adjust our booking to include extra hotel days before and after our train trip. We had a wonderful trip, I would recommend Rocky Mountain Holidays 100%. You can't beat local knowledge!

19 september 2023
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Hi Brian - thank you so much for taking the time to review and recommend our company. You were so wonderful to work with - thanks again!

Betygsatt 5 av 5 stjärnor

So good….

We started speaking to Tom in late 2020, however with one thing and another we didn’t manage our Rocky Mountaineer trip until 2023, through out this time Tom kept in touch, updated us and made sure we had a great deal. We was always professional and open in his communication. We had a fabulous trip, even after we threw a major curved ball right at the end, however he coped exceptionally well and all was well in the end, great trip great guy.

11 juli 2023
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Hi Alan and thank you so much for taking the time to post this review! I have really enjoyed our correspondence since we first connected back in 2020. You are both so generous and kind and I wish you all the best for the future.

- Tom @ Rocky Mountain Holidays

Betygsatt 5 av 5 stjärnor

Rocky Mountain Holidays

We had the great fortune to book our Rocky Mountaineer holiday with RMH and the wonderful Tom Ockelton. This was part of our 40th wedding anniversary celebration. Every part of the trip when like clockwork. The train had wonderful service, drinks and food and the bus transfers and excursions at Calgary, Banff, Lake Louise and Jasper all provided great experiences. Tom has so helpful and always available to help with advice and I highly recommend you book via RMH and Tom.

1 augusti 2023
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Dear Richard and Judy, thank you so much for your kind words. It was a genuine delight helping you both with this very special trip. We really appreciate the recommendation and please don't hesitate to reach out to us if we can ever be of further assistance.

- Tom @ Rocky Mountain Holidays

Betygsatt 5 av 5 stjärnor

Empty Bucket List!

Excellent service from Tom with Rocky Mountaineer Holidays from start to finish.
Loved everything about this holiday - train, service, scenery, fellow travellers & hotels. The train guides and commentary was fantastic, as were the various coach tours. Visiting the Rocky Mountains was a dream come true, beautiful part of the world.

22 juli 2023
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Thank you so much, Geraldine, for taking the time to review our business! I am so thrilled you loved the entire customised holiday package I created for you. I enjoyed helping you - thanks again! - Tom @ Rocky Mountain Holidays

Betygsatt 5 av 5 stjärnor

Do yourself a favor and contact Tom Ockelton with Rocky Mountain Holidays

After scratching around on our own initially and hand wringing for the right train package as well as hotels along the way, we were fortunate to learn of Tom Ockelton at Rocky Mountain Holidays. Tom has years of experience working with RockyMountaineer and their train packages. Tom can learn of your travel priorities, your schedule, your budget, and deliver promptly the right travel plan including booking everything! Our recent trip was wonderful and everything was handled perfectly! Do yourself a favor and call Rocky Mountain Holidays for booking your trip!

9 september 2023
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Wow - thank you so much for this wonderful review and for the personal mention. I enjoyed helping you and your friends with this very special trip - I know you had a lot to celebrate! Please keep in touch, always great hearing from you. - Tom

Betygsatt 5 av 5 stjärnor

Terrific experience

Tom Ockelton really knows what he's doing. He planned an eight day vacation for us that included the Rocky Mountaineer and day tours in Jasper, Lake Louise and Banff, ending up in Calgary. I called him based on a referral from a friend in Great Britain, and he took care of every detail, promptly answered every question and the easy to follow itinerary he provided left us with nothing to do but enjoy a well-planned trip.

27 juni 2023
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Thank you so much, David, for your kind words. I enjoyed helping you and your friends with this comprehensive trip through the Canadian Rockies. If we can ever be of further assistance, please do not hesitate to ask.

- Tom @ Rocky Mountain Holidays

Betygsatt 5 av 5 stjärnor

My Rockymountaineer trip across Canada…

My Rockymountaineer trip across Canada was the highlight of this year and it was mostly due to the diligence and professionalism of Tom Ockleton. From my very first email to Tom I knew that I was going to get the best planned trip ever. Every detail was covered and I could not have had a more amazing experience. My itinerary was full, I was looked after from the moment I got to the first hotel in Vancouver. The train was superb, from the comfort, the views, the meals on board and every member of staff especially the hostesses - they were professional, attentive and most of all knowledgeable on every detail of the trip into the Rockies. Thank you Tom and Rocky Mountain Holidays I couldn't recommend them any higher they were incredible.

8 maj 2023
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Hello JK and thank you so much for taking the time to write this fantastic review! It was our pleasure helping you with this memorable trip - you were a delight to work with! Thanks again and please keep in touch :)

Tom @ Rocky Mountain Holidays

Betygsatt 5 av 5 stjärnor

Wow!!

Wow!!! We chose a great package with Rocky Mountaineer which took us on the train from Vancouver to Kamloops and then bus transfers to Jasper, Lake Louise and Banff, ending in Calgary.
Honestly the trip of a lifetime for our 40th anniversary! We were totally pampered on the train, and we signed up for the Silver Leaf service. Food was exceptional and drinks wonderful and plentiful!! All of our hotels and tours were more than we could have asked for! And if your looking for the person to coordinate your trip please ask for Tom Ockelton!!! He was phenomenal!!! So helpful, upgraded our hotels, very friendly, 18 years of service with the company and you couldn’t ask for better!!!

22 juni 2023
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Hi Cheri, thank you for taking the time to write this review. I enjoyed helping you both with your special anniversary trip and appreciated all of our correspondence. Please keep in touch!

- Tom @ Rocky Mountain Holidays

Betygsatt 5 av 5 stjärnor

Fantastic organisation by RM holidays…

Fantastic organisation by RM holidays (Tom). Everything went like clockwork.The train itself was of course the highlight, but the hotels & other trips built around it by Tom (RMH) were brilliant too. Cannot recommend RMH highly enough.

22 juni 2023
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Thank you so much for taking the time to write this review - you are too kind. It was a pleasure helping you with your second trip to Western Canada with us. I look forward to helping you again with your next adventure here!

- Tom @ Rocky Mountain Holidays

Betygsatt 5 av 5 stjärnor

5 Star Service

We booked the gold leaf Rocky Mountaineer train service (so worth it!), the Vancouver hotel, and extended days in Banff with multiple day trips through Tom to celebrate our 25th wedding anniversary and our daughter's college graduation. The three of us had a wonderful trip and appreciated that all the details were handled by the agency. We even extended our trip by a day after paying off the trip and Tom quickly booked our hotel and car pickup change. The whole trip went smoothly and I highly recommend using this agency to book your trip rather than directly through the train company so you can customize your vacation.

24 maj 2023
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Hi Sue - thank you for the wonderful review! Your kind words truly mean a lot to us, and we appreciate you taking the time to share your experiences.

We take great pride in providing our guests with exceptional service and thrilled to hear that you had a wonderful celebratory trip with your family. It was a genuine pleasure helping you.

Thanks again for choosing us and for your positive review. We look forward to helping you again in the future.

All the best,

- Tom @ Rocky Mountain Holidays

Betygsatt 5 av 5 stjärnor

Rocky Mountain Brilliance

I enjoy making my own travel plans however Canada was unknown territory for me and I contacted Rocky Mountain Holidays for assistance. Tom was great from the outset and provided my wife Heather and I with a complete package which included Calgary, Banff, Lake Louise, the Rocky Mountaineer and Vancouver. Our holiday really was totally awesome from start to finish. Thank you RMH.
Mark Langley, Victoria, Australia

26 april 2023
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Hi Mark - thank you so much for taking the time to write that wonderful review! You are really too kind. I enjoyed helping you with our FPW Highlights package and so thrilled everything was awesome! Please keep in touch and reach out to me anytime. All the best!
Tom @ Rocky Mountain Holidays

Betygsatt 5 av 5 stjärnor

The agent we worked with was wonderful…

The agent we worked with was wonderful and the trip was so amazing. Couldn't believe it but the weather was perfect too. Our entire trip was seamless so glad we finally saw the Canadian Rocky Mountains!

16 juni 2022
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Hi Pat and thank you so much for taking the time to review our services! You were so patient moving your vacation over from 2020 due to all the disruption caused by Covid. If we can ever be of further assistance, please do not hesitate to reach out to us again, it would be our pleasure to assist :)

Betygsatt 5 av 5 stjärnor

ROCKY MOUNTAIN HOLIDAYS - OUTSTANDING

ROCKY MOUNTAINEER WITH A STAY AT LAKE LOUISE MADE AN OUTSTANDING VACATION. IT WAS MADE EVEN BETTER WITH THE ASSISTANCE OF ROCKY MOUNTAIN HOLIDAYS AND TOM OCKELTON. HE DID AN OUTSTANDING JOB THROUGHOUT THE COVID DELAYS MAKING OUR EXPERIENCE STRESS FREE.

3 oktober 2022
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Thank you so much for writing this review! I am so thrilled you were finally able to take this special trip after all the delays caused by Covid - you were so very patient. Please keep in touch - all the best!

- Tom @ Rocky Mountain Holidays

Betygsatt 5 av 5 stjärnor

51st Anniversary Trip

While most people celebrate their 50th anniversary doing something special, we ended up celebrating our 51st! That wasn’t our original plan but COVID had other ideas. I originally scheduled a Rocky Mountaineer Vancouver to Banff trip for September 2021 with three other couples. I saw a video on YouTube singing the praises of Tom Ockelton at Rocky Mountain Holidays and made the fortuitous decision to contact him to make arrangements. Through border closures, COVID rules, health issues and postponements, Tom was there redoing what had to be redone and reassuring me as we navigated around the obstacles. One of our traveling companions theorized that Tom never slept, he was that responsive to emails. While our trip ended up being just four of us because of unavoidable circumstances, it was definitely a celebration to remember and, thanks to Tom and Rocky Mountaineer, one that played out flawlessly.
Recommendation one: Work with Tom Ockelton, Rocky Mountain Holidays, for your travel needs.
Recommendation two: If you can possibly swing it and don’t have mobility issues, go with the Gold Leaf versus the Silver Leaf. One of the highlights of the trip was enjoying delicious meals in the dining room, sitting at a table with our travel companions. You’re taking a very special trip. Make it truly memorable!

12 september 2022
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Thank you for taking the time to write such a thoughtful and kind review of your experiences with us - it is guests like you who make our job so much more enjoyable! Please don't hesitate to reach out to me if we can ever be of further assistance - it would be my pleasure to help you again! Take care :)

- Tom @ Rocky Mountain Holidays

Betygsatt 5 av 5 stjärnor

This was a fantastic experience in every way!

Gorgeous views that made for a wonderful connection to nature, delicious dining and impeccable service from the time of booking to the end of journey. A well organized and smooth operation - very impressive! A personal shout out to Tom Ockelton who helped us sort through some last minute changes and went beyond the call of duty. He is such a professional and so personable, too! Strongly recommend the GoldLeaf service - well worth it! For my husband and I, it was truly an experience of a lifetime and a memorable trip to begin our post retirement travel.

22 september 2022
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Thank you so much for your comments. I am so thrilled you had a fantastic time on your special trip to celebrate your retirement. Appreciate you taking the time to recommend our services and for the personal shout out! Thanks again and please keep in touch. Please don't hesitate to let us know if we can ever be of further assistance - happy to help. All the best!

- Tom @ RMH

Betygsatt 5 av 5 stjärnor

We would highly recommend working with…

We would highly recommend working with Tom Ockleton of Rocky Mountain Holidays. He helped us plan our Rocky Mountaineer Railroad train/bus trip from Calgary through Banff, Lake Louise then to Vancouver. We then cruised with Holland America to Alaska. It was a trip of a lifetime for us and we will always have our cherished memories. Tom was professional in every way. He was always available for questions and was very kind and pleasant. The whole trip was beyond our expectations. Thank you, Tom!!!!
Date of experience: September 16,2022

16 september 2022
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Hi Cheryl and thank you so much for taking the time to write that fabulous review! I am so happy your trip of a lifetime created such precious memories and exceeded your expectations. I enjoyed helping you and so glad we were able to take advantage of that last minute Holland America cabin upgrade! Thanks again and please keep in touch :)
- Tom @ Rocky Mountain Holidays

Betygsatt 5 av 5 stjärnor

Our trip to Vancouver aboard the Rocky Moun

Our trip to Vancouver and aboard the Rocky Mountaineer was truly a once in a lifetime experience! Our trip was 2 years delayed due to Covid. Tom made all the changes seamless, all emails & monetary transactions were perfect.
The day spent in Vancouver was excellent & check in was easy. Sutton Place hotel was beautiful. The send off @ Rocky Mountaineer station was something I will always remember. The train attendants & seating onboard were outstanding. Views were priceless & meals were amazing. We were pleased to have 3 beautiful clear days with crisp blue skies, just missing the fires near Jasper. Would recommend this trip to anyone who loves train travel & loves to see the beauty that is our Canadian neighbor.

17 september 2022
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Thank you so much, Leslie, for your wonderful recommendation of the trip you booked through us - you are too kind. I really appreciated your patience as we had to reschedule due to COVID and so thrilled your trip was worth the wait! Thanks again and please keep in touch - all the best :)
- Tom @ RMH

Betygsatt 5 av 5 stjärnor

Fantastic experience taking the train…

Fantastic experience taking the train from Banff to Vancouver. First class service all the way and excellent service by all the Rocky Mountaineer teams. I would certainly recommend this trip to anybody considering the journey .... you will not be disappointed.

14 september 2022
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Thank you so much for taking the time to review your experiences! You were so patient after initially booking with us in 2019 and having to postpone until 2022 due to COVID. I am glad you were also able to finally take the Alaska cruise you booked through us. From us all at Rocky Mountain Holidays - thank you and please keep in touch. All the best!

Betygsatt 5 av 5 stjärnor

Tom Ockleton of Rocky Mountain Holidays…

Tom Ockleton of Rocky Mountain Holidays helped us develop our Rocky Mountain Railroad Canadian Rockies train and bus itinerary. He was professional in every way. His follow through for us was right on. Everything he said would happen...happened. The train experience was excellent. The Fairmont hotels were amazing, the bus drivers were super and the scenery...fantastic. It was a pleasure working with Tom.

14 augusti 2022
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Thank you so much, Chuck, for taking the time to write such a wonderful review - you are too kind! I enjoyed working with you and really appreciated your patience when we had to reschedule due to COVID. Thanks again for everything and please keep in touch!

- Tom @ Rocky Mountain Holidays

Betygsatt 5 av 5 stjärnor

5 stars plus

Tom Ockelton listens and then creates holidays that far exceed expectations. Details are carefully attended to making the experience seamless.

17 september 2022
Omdöme utan inbjudan
Logotyp för Rocky Mountain Holidays

Svar från Rocky Mountain Holidays

Hi Ann-Margaret, thank you so much for your lovely comments - I enjoyed helping you all with your long-awaited trip. Please keep in touch :)
- Tom @ RMH

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer